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Get an overview of this hotelRomantic hotel with full-service spa and restaurant


Located in the heart of Riviere Du Loup, this spa hotel is within 2 mi (3 km) of Musee du Bas St Laurent, Cegep De Riviere-du-Loup, and Club De Golf De Riviere-Du Loup. Grand Portage Regional Hospital and Manoir Fraser are also within 2 mi (3 km).

Hotel Features

This hotel features a full-service spa, a restaurant, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a coffee shop/café are onsite.

Room Amenities

All 220 soundproofed rooms feature free WiFi and room service. For a bit of entertainment, TVs come with cable channels, and guests can also appreciate conveniences like refrigerators and microwaves.

Renovations & Closures

The following facilities will be closed from 19 October 2015 to 22 October 2015 (dates subject to change):
  • Spa tub

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Hôtel Universel in Rivière-du-Loup features an indoor pool and a spa tub. The hotel offers a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. High-speed wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 180 square feet (16 square meters) include conference space. This eco-friendly hotel also offers a 24-hour fitness center, a sauna, and multilingual staff. Onsite self parking is complimentary.

  • 24-hour business center 
  • 24-hour fitness facilities 
  • 24-hour front desk 
  • ATM/banking 
  • Babysitting or childcare (surcharge) 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Conference space 
  • Conference space size (feet) - 180 
  • Conference space size (meters) - 16 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Fireplace in lobby 
  • Free self parking 
  • Free WiFi 
  • Full-service spa 
  • Indoor pool 
  • Laundry facilities 
  • Meeting rooms 
  • Multilingual staff 
  • Number of buildings/towers - 1 
  • Number of floors - 6 
  • Number of meeting rooms - 17 
  • Restaurant 
  • Sauna 
  • Spa treatment room(s) 
  • Spa tub 
  • Total number of rooms - 220 
  • Year Built 1973 

Family Friendly Amenities

  • Babysitting or childcare (surcharge)  
  • Cribs/infant beds (complimentary)  
  • Free Wi-Fi  
  • Indoor pool  
  • Laundry facilities  
  • Microwave  
  • Refrigerator  
  • Rollaway/extra beds available  
  • Soundproofed rooms  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking

Room Amenities

  • Access via exterior corridors 
  • Blackout drapes/curtains 
  • Cable TV service 
  • Climate control 
  • Coffee/tea maker 
  • Free toiletries 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • Daily housekeeping 
  • Desk 
  • Free local calls 
  • Free WiFi 
  • Hair dryer 
  • Hypo-allergenic bedding available 
  • Individually decorated 
  • Individually furnished 
  • Iron/ironing board 
  • Microwave 
  • Phone 
  • Private bathroom 
  • Refrigerator 
  • Rollaway/extra beds available 
  • Room service (limited hours) 
  • Soundproofed rooms 
  • Television 

Where to Eat

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 1 PM.

La Verriere - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

The Bistro Rialto - This restaurant specializes in Italian cuisine.

Room service (during limited hours) is available.

Nearby Things to Do

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Snowmobiling nearby 
  • Hiking/biking trails nearby 
  • Golf lessons available nearby 

Spa Services

UniverSpa Nordik has 12 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, massages, and facials. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including reflexology and thalassotherapy.

  • Manicures and pedicures 
  • Body wraps 
  • Massages 
  • Body treatments 
  • Facial treatments 
  • Hot stone massage 
  • Swedish massage 
  • Reflexology 
  • Body scrubs 
  • Thalassotherapy treatments 
  • Spa tub in spa 
  • Number of treatment rooms 12 
  • Couples treatment rooms 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • Accessible path of travel 
  • Accessible parking 
  • In-room accessibility 

Hotel Policies


Check-in time starts at 4 PM

Minimum check-in age is 18

Special check-in instructions:

If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation.


Check-out time is Noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children under 12 years old stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10 per night.
  • Free cribs (infant beds)!


Pets allowed, Maximum number of pets per room 2

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Service animals exempt from fees/restrictions


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Pet fee: CAD 35 per pet, per stay
  • Rollaway bed fee: CAD 10 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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