Ratings based on 30 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
67% of guests recommend
3.7 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Posted Aug 26, 2016 on Hotels
Comment from Hotel Management
Aug 29, 2016 by General Manager, Hotel Management
Dear Guest. Thank you for staying at the InterContinental Riyadh and really grateful for giving us an excellent score. We look forward to the pleasure of welcoming you again. Best regards. Tariq Dowidar, Area General Manager
3 out of 5
by A verified traveler

Business oriented hotel

Posted Aug 24, 2016
Pros: Hotel staff are excellent.
Cons: Menus in restaurants are all identical with room service menu. Buffets are identical every day. Some variety might be nice.
Location: Central but difficult to reach due to road blocks, check point, and ad hoc one way systems not on maps.
This is a landmark hotel in Riyadh near to several ministries and major traffic arteries. Permanent road diversions have left it difficult to reach and it is cut off from transport and local amenities. There is nothing within walking distance. Food is five to ten times the price outside the hotel. Furnishings in some rooms need updating. Service is excellent. Very business oriented. Not suitable for families or travelers with children. If your company puts you here, don't complain. Otherwise, there are alternatives.
Comment from Hotel Management
Aug 25, 2016 by danny, Hotel Management
Dear Guest, Thank you for your time in making this review. First of all, let me extend my sincere apology for our inability to meet your expectations as far as menus in the Restaurant and Room Service are concerned. I have immediately discussed with my Director of F&B and our Executive Chef to look into this concern and introduce corrective measures. Meanwhile, I am glad that you find our staff excellent which I believe our best assets in this hotel. We look forward to the pleasure of welcoming you again at the InterContinental Riyadh. Best regards. Tariq Dowidar, Area General Manager
1 out of 5
by A verified traveler

extremely bad hotel

Posted Jun 8, 2016
If you have a person that you do not like, book this hotel for her or him that you do not like. Air condition do not work Management do not exist The drain is very BAD! Carpeting smell very bad Extremely bad Ethernet service I have an ambassador elite status with hotel , imagine if I was nobody !!!! Just book this hotel and you will see more bad thinks...
Comment from Hotel Management
Jun 29, 2016 by Danny, Hotel Management
Dear Mr. I.S., Thank you for your time in making this review. I read with deep regret your comments sent to Expedia concerning your unhappy experience during your recent stay with us. I have personally noted all the shortfalls you stated and wish to assure you that these will be accordingly addressed. I trust that you still give us a second chance, as we look forward to the opportunity of serving you again. With my sincere regards. Tariq Dowidar, General Manager
2 out of 5
by Riziq from dubai

Posted May 1, 2016 on Hotels
very old and obsolete hotel. doesn't worth the high rate charged.
Comment from Hotel Management
Jul 9, 2016 by danny, Hotel Management
Dear Mr. Riziq, Thank you for your time in making this survey. I do understand your comment and therefore, please accept my sincere apology for the present condition of our rooms. We are actually on the process of renovating this hotel and I wish to inform you that the renovation of the rooms and suites are already on its final planning stage. Meanwhile, may I invite you to make your next booking in the Club room where you will find better conditioned rooms with the benefit of full access to the Club lounge (complimentary breakfast, Afternoon Tea, Evening Canapes, hot and cold beverages throughout the day till 11:30 p.m.). I trust that you will continue to favor us with your patronage as we look forward to welcoming you again at the InterContinental Riyadh. With my best regards. Tariq Dowidar General Manager
1 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 25, 2016 on Hotels
4 out of 5
by A verified traveler

Great location if you are going for business

Posted Mar 3, 2016 on Hotels
The rooms are a bit old but still comfortable and quite.
Comment from Hotel Management
May 14, 2016 by danny, Hotel Management
Dear Guest, Thank you for your time in giving your comments and rating during your recent stay with us. I have noted your comment particularly with regards to the room's condition. Actually, we are already in the process of renovations and the next phase will be focused on all rooms and suites which may start during the mid of this year. I trust that despite our shortfalls, you will continue to favor us with your patronage. With my best regards. Tariq Dowidar General Manager
4 out of 5
by A verified traveler from calgary, canada

Close to the heart of the city

Posted Dec 30, 2015
Really nice place to stay in Riyadh The Internet is really fast and easy to access and had some fruits and free stuff
Comment from Hotel Management
Jan 5, 2016 by danny, Hotel Management
Dear Mr. Ahmed, Thank you for your nice review of the InterContinental Riyadh during your recent stay with us. I am indeed grateful that you find the location of our hotel very nice including some of our facilities and other perks. Please know that we are committed not only to give you comfort and satisfaction but want you to bring some unforgettable experiences whenever you stay with us. We look forward to have you again, Mr. Ahmed. Yours sincerely, Tariq Dowidar, General Manager
5 out of 5
by RAYAN

مدهش

Posted Oct 22, 2015 on Hotels
فندق رائع بكل المقاتييس اشعر بالندم لعدم نزولي به سابقا
Comment from Hotel Management
Dec 26, 2015 by danny, Hotel Management
Dear Mr. Rayan, I take pride in reading your review. As our valued guest, you can assure that we are committed to providing you the best services at all times. We’d love to see you again at the InterContinental Riyadh, Mr. Rayan. Best regards. Tariq Dowidar, General Manager
5 out of 5
by A verified traveler

Posted Oct 14, 2015
Great hotel for business trips. Spacious rooms and good breakfast.
Comment from Hotel Management
Oct 15, 2015 by danny, Hotel Management
Dear Guest, Thank you for your nice feedback. I am very happy to note that you find the hotel good for business travelers, and really glad that you find satisfaction in our rooms and breakfast. We look forward to the opportunity of serving you again. With my best regards. Tariq Dowidar, Genera
3 out of 5
by Mohammed

Posted Aug 30, 2015 on Hotels
Comment from Hotel Management
Dec 26, 2015 by danny, Hotel Management
Dear Mr. Mohammed, We appreciate your rating about the InterContinental Riyadh. We will be pleased to be of service to you again. Best regards. Tariq Dowidar, General Manager