Ratings based on 462 Verified Reviews

4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

great Hotel

Posted Jul 9, 2017
Pros: Close to shopping and nice restaurants
The beds were very comfortable slept like a baby and they have a selection of soft or firm pillows to chose from. It's a very nice Hotel.
Comment from Hotel Management
Jul 13, 2017 by Sherry, Hotel Management
We are delighted that you love our new beds. And the choice of pillows help accommodate all guests. Thank you for the feedback. We appreciate your business and hope to have you stay with us again soon. Thank you,
5 out of 5
Recommended
for Everyone
by A verified traveler from g

Posted Jul 4, 2017
Very close to I-81. Convenient to shopping and restaurants. The beds are amazing!!! Will make this my stop in the future when headed north!
Comment from Hotel Management
Jul 5, 2017 by Sherry, Hotel Management
Its great we will be seeing you again on your future trips headed north. We are excited to know you loved our new beds. Thank you for your feedback. We will see you on your next travels through the area. Thank you,
5 out of 5
Recommended
for Everyone
by A verified traveler from Salem, VA

Convenient to meetings we attended

Posted Jul 2, 2017
Pros: Courteous staff, pleasant atmosphere, meticulously clean rooms, comfortable beds.
Cons: if it ain't broke, don't fix it.
Location: Convenient to our meeting place. We were at a seminar.
We only slept there, but had access to everything we needed.
Comment from Hotel Management
Jul 5, 2017 by Sherry, Hotel Management
Thank you for sharing the details on your recent stay with us. We are delighted that our property is convenient for your needs. Thank you for the nice comments. We appreciate your business and hope to have you stay with us again soon. Thank you,
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel close to I81

Posted Jul 1, 2017
Location: Close to the Appalachian trail and McAfee Knob.
We were only there for one night to hike the Appalachian trail. The Hotel was convenient to the trail head about 5.5 miles away, very clean and comfortable. A great nights sleep.
Comment from Hotel Management
Jul 5, 2017 by Sherry, Hotel Management
Its great you received a good nights sleep on your new beds. Everyone loves them. Thank you for the nice comments. We appreciate your feedback and we hope to see you again soon. Thank you,
5 out of 5
Recommended
for Everyone
by A verified traveler from Kentuckt

Great location right off the interstate

Posted Jun 29, 2017
Check in took less than 3 minutes...very fast. Super friendly. Breakfast was hot and everything stocked. Great stay!
Comment from Hotel Management
Jul 5, 2017 by Sherry, Hotel Management
We are delighted that you received an efficient and quick check in when you arrived at our facility. Its great you enjoyed out hot breakfast bar. Thank you for your feedback. We hope to have you stay with us again next time your in the area. Thank you,
5 out of 5
Recommended
for Everyone
by A verified traveler from Syracuse

Friendly, comfortable, great location

Posted Jun 8, 2017
Right off 81 on a divided highway. Gas station, fast food nearby. Easily one of the better Holiday Inn Express hotels. Pancake machine. Great staff with local knowledge obviously take pride in their work. Pool, gym and other facilities clean and not "creepy". Pay a few bucks more. The mountain side rooms are worth it.
Comment from Hotel Management
Jun 12, 2017 by Sherry, Hotel Management
Thank you for taking the time to share your experience with us. Thank you for all the nice comments about our property and staff. Its wonderful that your stay was great. The mountain views are really beautiful. We are delighted you had the time to enjoy them. We appreciate your business and hope to see you again soon. Thank you,
5 out of 5
by Praveen

Awesome

Posted Apr 22, 2017 on Hotels
Overall excellent
Comment from Hotel Management
May 2, 2017 by Sherry, Hotel Management
Thank you for your rating. We hope to see you again soon. Thank you, Sherry
5 out of 5
by Laura

A great overnight experience.

Posted Apr 20, 2017 on Hotels
We came to a nearby city to see a off-Broadway show, and chose this hotel to stay the night after the show. The room was clean and quiet, and check-in was quick and easy. I love that the beds gave a choice of pillows between soft and firm. I wish I knew where they get these pillows, I want a couple soft pillows!
Comment from Hotel Management
May 2, 2017 by Sherry, Hotel Management
We are delighted that you really like having a choice of pillows when staying with us. We are pleased your stay was great and experience a quick and easy check in. We appreciate your business and look forward to having you stay with us again. Thank you, Sherry
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 14, 2017
Beautiful view, clean rooms, friendly staff. Great experience!
Comment from Hotel Management
Apr 17, 2017 by Sherry, Hotel Management
Thank you for sharing your experience with us. We are delighted to know your stay was great and you were able to enjoy the beautiful mountain views the property has to offer. Thank you for your feedback. We appreciate your business and hope to have you stay with us again soon. Thank you,
3 out of 5
by A verified traveler

Dated

Posted Apr 11, 2017
Hotel staff was friendly at first, but made excuses for and seemed irritated with any questions. Hotel was booked with oil and gas workers and the parking lot was fairly with work trucks and construction vehicles. Bed was comfortable.
Comment from Hotel Management
Apr 17, 2017 by Sherry, Hotel Management
Thank you for taking the time to share your feedback. We will continue to use such feedback from our guest to improve were our guest say we need improvement. We appreciate your business and hope you will give us another try. Thank you,