Ratings based on 443 Verified Reviews

4.3 out of 5
92% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Syracuse, NY

Great Price! Great Location! Exceptional Staff!

Posted Apr 27, 2017
Cons: The restaurant food, including coffee, could be a little better. There were no biscuits when we came down at 8 a.m.! Coffee was weak.
Location: Perfect location for easy access to highway.
I have stayed at this location several times, with and without my dog. The staff is always extremely friendly and helpful, room is clean, and location is great! The food should be replenished more often. Coffee was weak and there were no biscuits when we went down for breakfast at 8 a.m. It wasn't very busy so I don't know why this was. I had to ask the girl to get more. This, however, is my only complaint ... not a biggie!
5 out of 5
Recommended
for Everyone
by A verified traveler

nice clean place.

Posted Apr 21, 2017
This is a great hotel to stay. Extremely clean and you can't tell it's pet friendly. No smell in the room. Been here 4 times and never had a bad experience.
Comment from Hotel Management
Apr 23, 2017 by Melanie, Hotel Management
Thank you for choosing to stay with us during your travels. Glad to hear you have enjoyed your stay with us at Salem La Quinta. Hope to see you again soon
5 out of 5
Recommended
for Everyone
by A verified traveler

Saint bernard welcomed!

Posted Mar 16, 2017
Pros: Pet friendly!
Wonderful place to stay with an over sized pet! My Saint bernard Charlie was welcomed and well-received, and even met a movie star dog while we were there! All dog owners should consider this hotel.
Comment from Hotel Management
Mar 17, 2017 by Melanie, Hotel Management
Thanks for your feedback! I'm pleased to hear that you had such an enjoyable stay at Salem, La Quinta . Our team looks forward to providing you with exceptional service in the future. Thank you for your wonderful and positive response. See you again soon.
2 out of 5
by A verified traveler from Long Island N Y

Want extras

Posted Mar 15, 2017
Not much of a lobby, small breakfast area. If you want more than one little soap or one shampoo conditioner for the two of you....request "extra" Came back to room 2:30 pm, still hasn't been cleaned, had to wait downstairs till done. When cleaned had to ask for things each day....wash clothes, cups, coffee, ice bucket liner. No ice machine on the floor ...... need I say more.
Comment from Hotel Management
Mar 17, 2017 by Melanie, Hotel Management
I've received your review of La Quinta Salem. Looks like we dropped the ball on meeting your expectations . I do want to apologize for any issue you had at our location. Rest assured your comments will be shared with our team., and it's through comments such as yours that we're able to improve. Thanks again for your time.
5 out of 5
Recommended
for Everyone
by A verified traveler

Welcoming

Posted Mar 1, 2017
Great staff. Very helpful. We were towing a large rv and they helped with special parking.
Comment from Hotel Management
Mar 29, 2017 by Melanie, Hotel Management
Thanks for choosing to stay with us during your travels. Our team looks forward to providing you with exceptional service in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 17, 2017
Pros: Very clean and great location
Cons: Garbage bags in the rooms
Location: Do not know. I just stayed because it was easy access of the interstate. One night only
I really enjoyed my stay. Pet friendly hotels rock. I liked the breakfast.
Comment from Hotel Management
Mar 29, 2017 by Melanie, Hotel Management
Thanks for choosing to stay with us during your travels. Hope to see you again
4 out of 5
Recommended
for Everyone
by A verified traveler

Stayed on way to desination

Posted Feb 12, 2017
Stayed one night on way to destination and another night on way home. Hotel met all our expecations. Quiet, clean, acceptable breakfast buffet. Liked it was just off the interstate. Gas and market right down from the hotel. Plenty of restaurants within driving distance.
Comment from Hotel Management
Mar 29, 2017 by Melanie, Hotel Management
Thanks for choosing to stay with us during your travels. Glad you had such an enjoyable stay. Hope to see you again soon
4 out of 5
by Susan M

Convenient, nicely appointed, and easy with dog

Posted Jan 7, 2017 on Hotels
This was our first time staying at a La Quinta and I would definitely return. Friendly staff. Easy access to the highway. Very convenient with our dog traveling with us. Comfortable room. Good free hot/cold breakfast.
3 out of 5
Recommended
for Everyone
by A verified traveler from Salem, MA

Average but ok

Posted Jan 6, 2017
Difficult sleeping due to no thermostat. Either hot or cold. Also, only one small shampoo in the bathroom - no conditioner, body lotion, or any other amenity usually provided by the hotel. Beds were comfortable and bathrooms were clean so that was a plus.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 4, 2017 on Hotels