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Reviews of Motel 6 Salem, VA

2 out of 5
Motel 6 Salem, VA
301 Wildwood Road, Salem, VA

Reviews

6.2
Rating 10 - Excellent. 113 out of 563 reviews" "
Rating 8 - Good. 128 out of 563 reviews" "
Rating 6 - Okay. 125 out of 563 reviews" "
Rating 4 - Poor. 81 out of 563 reviews" "
Rating 2 - Terrible. 116 out of 563 reviews" "

6.2/10

Cleanliness

6.8/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

John

Liked: Cleanliness, staff & service
Quiet, surprisingly given it's proximity to i81. Main room was as pictured. Clean, with a mini fridge and microwave. Outer wasroom ok. Bath, toilet area not in such good condition. Toilet didn't seem to be attached to the floor.
Stayed 1 night in Apr 2024

2/10 Terrible

Shirley

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No words for how bad this place was. Ended up leaving and did not spend the night!
Stayed 1 night in Apr 2024

2/10 Terrible

steven

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty,filthy nasty
Stayed 1 night in Apr 2024

10/10 Excellent

Raymond

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Apr 2024

8/10 Good

Christopher

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The property itself is doable for such a cheap price, for just a day or so. That being said, not great. Mattress is thin spring but not the worst, I found mold on the AC unit, and some things were installed improperly and/or hanging off of the wall in an unprofessional or unsafe manner. You can make it work but it’s not ideal by any means
Stayed 2 nights in Apr 2024

4/10 Poor

April

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had blood on doors and wall,,Dirty floors and tubs.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Apr 11, 2024
Hi April,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Maz K.#Team6

10/10 Excellent

Dreama

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Mar 2024
Response from Nancy Y. on Apr 3, 2024
Thank you for the perfect rating!!Nancy Y.#Team6

10/10 Excellent

Edna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it
Stayed 1 night in Mar 2024
Response from Nancy Y. on Apr 3, 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Edna

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People were nice, room were clean n nice, most of all the price was great where I'm staying again if I can get it the same price
Response from Brand Experience Team on Mar 27, 2024
Hi Edna,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith#Team6

2/10 Terrible

Dreama

Stayed 1 night in Mar 2024

10/10 Excellent

Dreama

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 1 night in Mar 2024
Response from Nancy Y. on Mar 20, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 Poor

Ryan, Lynchburg

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I've probably stayed in 25 different Motel 6s around the country and this was easily bottom 3 ever. If I could show you my pictures of the bathroom your skin would crawl. Horrible property, even for the price.
Stayed 1 night in Mar 2024
Response from Nancy Y. on Mar 20, 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

4/10 Poor

Vicki

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This is a hard one to rate because i think it's under construction. You might want to call to see if you get a new room, if not stay away. I will say check it was super easy and staff was very nice. The area was very quiet. We were just passing though and needed a place to sleep. The beds are very clean and we did sleep good. The shower was so gross so we didn't take showers. Once it's all redone it will be a nice place to stay!
Response from Nancy Y. on Mar 20, 2024
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

6/10 Okay

Ryan, Rocky Mount

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was under renovations and the room I was put in was not completely done
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on Feb 21, 2024
Hi Ryan,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5/5
Great stay. Loved it. Got some much needed rest
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Jan 30, 2024
Hi Robert, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

6/10 Okay

Dianna

Liked: Cleanliness, staff & service
Disliked: Amenities
This motel is in the middle of upgrading. In the meantime they are renting out rooms that are unfinished. So it's not fair for me to leave a review until this property is completed.
Stayed 4 nights in Dec 2023
Response from Brand Experience Team on Jan 30, 2024
Hi Dianna,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

james

Stayed 4 nights in Jan 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here regularly. This is a good value clean functioning hotel. The Owners have pride in ownership. I have never had any negative issues here.
Stayed 2 nights in Jan 2024
Response from Nancy Y. on Jan 17, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here regularly. Good value. Clean functional. Convenient location.
Stayed 2 nights in Jan 2024
Response from Nancy Y. on Jan 23, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

Jerry

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The price was reasonable and worth the stay. The motel was not 5 star, but was fine for an overnight stop and was quite!
Stayed 1 night in Dec 2023
Response from Nancy Y. on Jan 3, 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Gretchen, PHILADELPHIA

Stayed 1 night in Dec 2023

8/10 Good

VIOLETA

Stayed 1 night in Dec 2023

8/10 Good

Jerry

Traveled with partner
Stayed 1 night in Dec 2023

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
It was amazing stay. Enjoyed the location. Only two issues. 1. Bed was hard as a rock, recommend bring your own bed. 2. We was in room 134, the neighbor next to us keep hitting the wall whenever our kid would scream or cry. Thank god it didn’t happen while she was sleeping. Call the front desk and nothing happen. Would return again, we did have to grab an extra blanket due to the blanket in the room being thin.
Stayed 1 night in Dec 2023
Response from Nancy Y. on Dec 21, 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Terrible

Daniel

Stayed 1 night in Dec 2023

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modest
The room was clean and comfortable.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Nov 21, 2023
Hi Diane,Thank you for positively rating your stay!!Lilith#Team6

10/10 Excellent

VIOLETA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

4/10 Poor

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beware
The room was large however there were places in the floor that felt like they were going to fall through. The bathroom was disgusting. There was a mouse that kept running around in the room. The noise was terrible. There were gaps around the door that you could see outside.
Stayed 3 nights in Nov 2023
Response from Brand Experience Team on Nov 21, 2023
Hi Lisa,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value clean everything works! Nice staff! Stay here regularly for work
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Nov 15, 2023
Hi Christopher,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Patel is a very nice gentleman and very polite. Me and my wife there many nights there never had a problem.
Stayed 1 night in Oct 2023
Response from Nancy Y. on Nov 7, 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 Terrible

Lynda

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you enjoy truckers, bikers revving their engines outside your unit; if you love paper thin bath towels, water damaged walls and floors, no amenities like shampoo or a hair dryer; and if you enjoy only a sheet with no blankets on a cold night then THIS IS THE PLACE for you! Keep your expectations low & you won't be disappointed.
Stayed 1 night in Oct 2023
Response from Nancy Y. on Nov 7, 2023
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

4/10 Poor

Tracy

Stayed 7 nights in Oct 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value stay here regularly, clean , everything works. Only complaint not their fault road nice is noticeable.
Stayed 2 nights in Oct 2023
Response from Brand Experience Team on Nov 1, 2023
Hi Christopher,Thank you for positively rating your stay!!Lilith#Team6

6/10 Okay

Georgia Yost

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
One nighter
Not clean freezer dirty and around toilet
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Oct 26, 2023
Hi Georgia Yost, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6

2/10 Terrible

Gerry

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a DUMP!!! beds were OK the rest was discus ting !!!
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Oct 26, 2023
Hi Gerry,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 Terrible

Berfin

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
we did not even have a blanket
Stayed 2 nights in Oct 2023
Response from Brand Experience Team on Oct 26, 2023
Hi Berfin,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Excellent

Mike

Liked: Cleanliness, property conditions & facilities
Convenient and quite and clean.
Stayed 2 nights in Sep 2023

10/10 Excellent

Amber

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Janine

Traveled with pets
Unless you are absolutely desperate avoid this motel. I only chose it as I was traveling with two dogs and a packed vehicle and wanted it right outside my door. The floors are so dirty I had to clean my shoes of dirt and from before packing them.
Stayed 1 night in Oct 2023
Response from Nancy Y. on Oct 18, 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Value for the area, clean, everything functions. My only complaint would be the road noise but that is not the fault of the hotel.
Stayed 2 nights in Sep 2023
Response from Brand Experience Team on Oct 10, 2023
Hi ChristopherThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and everything nice in working order. Owners take pride, great value. Comfortable bed!
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Oct 3, 2023
Hi Christopher,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

8/10 Good

Melissa, Asheville

Stayed 1 night in Sep 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
#1 5 stars
The best motel in the salem and roanoke VA area. Very easy check in just all around good service.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Sep 27, 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

6/10 Okay

Ronald M.

Need better pillows
Bed & pillows weren't all that comfortable. Mini fridge was frozen, and bathroom light was flickering.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Sep 19, 2023
Hi Ronald,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

6/10 Okay

Nathan

Traveled with group
Disliked: Amenities, property conditions & facilities
Room had some obvious damage and didn't feel completely clean, but otherwise was fine for our purposes since it was cheap and had easy access to the highway.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Sep 19, 2023
Hi Nathan,We take all guest experiences seriously and appreciate you bringing your concerns to our attention. We value your business and would love the chance to make your next visit with us even better. Please don’t hesitate to come back and stay with us again. We look forward to serving you.Lilith#Team6

4/10 Poor

Lisa, Culloden

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very run down, though good value for the price. Smelled like cigarette smoke. Convenient location. Lock on door broken.
Stayed 1 night in Sep 2023
Response from Shreepa Padalia - General Manager on Sep 7, 2023
Thank you very much for your feedback, Lisa! We hope to see you again in the future and hope you continue giving us opportunities to make your travels and stay comfortable! We extend our deepest apologies ifor the smell of smoke and the broken lock. It's our humble request that you provide us another opportunity to serve you, and show you that this feedback matters and that we will make your next stay more comfortable!

6/10 Okay

TOM

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Non smoking rooms smells to smoke.
Stayed 1 night in Aug 2023
Response from Shreepa Padalia - General Manager on Sep 7, 2023
Thank you very much for your feedback, Tom! We hope to see you again in the future and hope you continue giving us opportunities to make your travels and stay comfortable! Apologies in advance for the smell of smoke in a non-smoking room, but it's exactly feedback like this that'll help us improve and make sure your next stay with us is even more comfortable!

8/10 Good

Ivan

Liked: Staff & service
Really ok property, quiet, good for sleep while on the road
Stayed 1 night in Aug 2023
Response from Shreepa Padalia - General Manager on Sep 7, 2023
Thank you very much for your feedback, Ivan! We hope to see you again in the future and hope you continue giving us opportunities to make your travels and stay comfortable! It's exactly feedback like this that'll help us improve and make sure your next stay with us is even more comfortable!