Ratings based on 95 Verified Reviews

4.6 out of 5
97% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

convenient

Posted Apr 11, 2018
easy to get to and back into town and close to black dog salvage. not far from the brewery nice to have a kitchen & living room great front desk people!
4 out of 5
by John

Posted Sep 27, 2017 on Hotels
Highly recommended
Comment from Hotel Management
Sep 28, 2017 by Adam, Hotel Management
Dear John, Thank you so much for staying with us at the Roanoke Residence Inn by Marriott. I am so happy to hear you enjoyed your stay with us. We look forward to seeing you next time your travels bring you back to the Roanoke Valley! Sincerely, Adam Michael General Manager
5 out of 5
by A verified traveler

Posted Sep 23, 2017 on Hotels
Very friendly checkin service. Our room and public areas of the hotel were very clean.
Comment from Hotel Management
Oct 2, 2017 by Adam, Hotel Management
Dear Verified Traveler, Thank you for staying with us at the Residence Inn by Marriott Roanoke Airport. I am so happy to hear you found our staff friendly and our property very clean. We hope to see you when your travels bring you back to the Roanoke Valley, Sincerely, Adam Michael General Manager
4 out of 5
by Michael

Close to greatness

Posted Aug 11, 2017 on Hotels
Tried to give recommendations as I left but definitely was blown off- so I'll do so here...I will go so far as to say that this is one of the nicer rooms my family and I have stayed in. Spacious, great kitchen area. But I do think they need to rethink how to shade their outdoor pool area- a hot tub is great, but gets magnified while baking in the sun too. Should clean the pool better too. I believe the whole property should be smoke free- we got lucky with no smokers near the pool, but that won't happen every time. And like so many hotels, this one does nothing in terms of recycling and that is always disheartening. Otherwise, if ever in this area, I would stay here again.
Comment from Hotel Management
Sep 28, 2017 by Adam, Hotel Management
Dear Michael, Thank you so much for staying with us at the Roanoke Residence Inn by Marriott. We certainly appreciate your patronage and your feedback. We certainly hope to see you again when your travel brings you back to the Roanoke Valley. Sincerely, Adam Michael General Manager
5 out of 5
by David

Loved it but it is flawed

Posted Aug 9, 2017 on Hotels
The room was very nice. We prefer a bathroom with a toilet, tub/shower, and sink behind a door. This room has the sink in the open right next to the bed. When one person is awake, the other is awoken. This room (318) needs a deep cleaning. There was dust on most of the furniture. Only made us wonder what else was missed.
Comment from Hotel Management
Sep 28, 2017 by Adam, Hotel Management
Dear David, I am happy to hear that you enjoyed your stay with us. I am sorry to hear about the cleanliness issues in your room. I have shared your comments with my housekeeping staff to ensure we get these areas corrected. We certainly hope you give us another opertunity when your travels bring you back to the Roanoke Valley. Sincerely, Adam Michael General Manager
4 out of 5
by A verified traveler

Posted Jul 3, 2017 on Hotels
Quiet and comfortable.
Comment from Hotel Management
Sep 28, 2017 by Adam, Hotel Management
Dear Verified Traveler, I am so happy to hear that you found our hotel quiet and comfortable. We strive to make sure all of our guests enjoy their stay with us and I am happy to hear that you enjoyed your stay with us. We look forward to seeing you when your travel brings you back to the Roanoke Valley. Sincerely, Adam Michael General Manager
5 out of 5
by A verified traveler

Posted Apr 24, 2017 on Hotels
wonderful
Comment from Hotel Management
Sep 28, 2017 by Adam, Hotel Management
Dear Verified Traveler, I am happy to hear that you enjoyed your stay with us. Thank you so much for staying with us. Sincerely, Adam Michael General Manager
5 out of 5
by REGINA

Posted Apr 24, 2017 on Hotels
Comment from Hotel Management
Sep 28, 2017 by Adam, Hotel Management
Dear Regina, Thank you for staying with us at the Roanoke Residence Inn. We sincerely appreciate your patronage. I am so happy to hear that you enjoyed your stay with us. We look forward to seeing you next time your travels bring you back to the Roanoke Valley. Sincerely, Adam Michael General Manager
5 out of 5
by deirdre

Posted Apr 22, 2017 on Hotels
Comment from Hotel Management
Sep 28, 2017 by Adam, Hotel Management
Dear Deirdre, Thank you so much for staying with us at the Roanoke Residence Inn by Marriott. We are so happy to hear that you enjoyed your stay with us and we look forward to serving you again in the near future. Sincerely, Adam Michael General Manager
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 20, 2016 on Hotels