Ratings based on 92 Verified Reviews

4.6 out of 5
97% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by Michael

Close to greatness

Posted Aug 11, 2017 on Hotels
Tried to give recommendations as I left but definitely was blown off- so I'll do so here...I will go so far as to say that this is one of the nicer rooms my family and I have stayed in. Spacious, great kitchen area. But I do think they need to rethink how to shade their outdoor pool area- a hot tub is great, but gets magnified while baking in the sun too. Should clean the pool better too. I believe the whole property should be smoke free- we got lucky with no smokers near the pool, but that won't happen every time. And like so many hotels, this one does nothing in terms of recycling and that is always disheartening. Otherwise, if ever in this area, I would stay here again.
Comment from Hotel Management
Sep 28, 2017 by Adam, Hotel Management
Dear Michael, Thank you so much for staying with us at the Roanoke Residence Inn by Marriott. We certainly appreciate your patronage and your feedback. We certainly hope to see you again when your travel brings you back to the Roanoke Valley. Sincerely, Adam Michael General Manager
5 out of 5
by David

Loved it but it is flawed

Posted Aug 9, 2017 on Hotels
The room was very nice. We prefer a bathroom with a toilet, tub/shower, and sink behind a door. This room has the sink in the open right next to the bed. When one person is awake, the other is awoken. This room (318) needs a deep cleaning. There was dust on most of the furniture. Only made us wonder what else was missed.
Comment from Hotel Management
Sep 28, 2017 by Adam, Hotel Management
Dear David, I am happy to hear that you enjoyed your stay with us. I am sorry to hear about the cleanliness issues in your room. I have shared your comments with my housekeeping staff to ensure we get these areas corrected. We certainly hope you give us another opertunity when your travels bring you back to the Roanoke Valley. Sincerely, Adam Michael General Manager
4 out of 5
by A verified traveler

Posted Jul 3, 2017 on Hotels
Quiet and comfortable.
Comment from Hotel Management
Sep 28, 2017 by Adam, Hotel Management
Dear Verified Traveler, I am so happy to hear that you found our hotel quiet and comfortable. We strive to make sure all of our guests enjoy their stay with us and I am happy to hear that you enjoyed your stay with us. We look forward to seeing you when your travel brings you back to the Roanoke Valley. Sincerely, Adam Michael General Manager
5 out of 5
by A verified traveler

Posted Apr 24, 2017 on Hotels
wonderful
Comment from Hotel Management
Sep 28, 2017 by Adam, Hotel Management
Dear Verified Traveler, I am happy to hear that you enjoyed your stay with us. Thank you so much for staying with us. Sincerely, Adam Michael General Manager
5 out of 5
by REGINA

Posted Apr 24, 2017 on Hotels
Comment from Hotel Management
Sep 28, 2017 by Adam, Hotel Management
Dear Regina, Thank you for staying with us at the Roanoke Residence Inn. We sincerely appreciate your patronage. I am so happy to hear that you enjoyed your stay with us. We look forward to seeing you next time your travels bring you back to the Roanoke Valley. Sincerely, Adam Michael General Manager
5 out of 5
by deirdre

Posted Apr 22, 2017 on Hotels
Comment from Hotel Management
Sep 28, 2017 by Adam, Hotel Management
Dear Deirdre, Thank you so much for staying with us at the Roanoke Residence Inn by Marriott. We are so happy to hear that you enjoyed your stay with us and we look forward to serving you again in the near future. Sincerely, Adam Michael General Manager
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 20, 2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Nov 8, 2016
Pros: Full kitchen, good quality breakfast including fluffy scrambled eggs. Most important: rooms had windows that could be easily and widely opened.
Cons: TVs could have had bigger screens.
Location: Near concert and downtown area in Roanoke, as well as airport and interstate highway.
Suite was perfect for me traveling with a couple of friends for a concert out of state.
Comment from Hotel Management
Dec 1, 2016 by Adam M-General Manager, Hotel Management
Dear Daniel Jack, Thank you for staying with us at the Roanoke Residence Inn by Marriott. I am glad we were a perfect place for you to stay with your friends while attending a concert in Roanoke. We would love the opportunity to serve you again when your travels bring you back to the Roanoke Valley.
4 out of 5
by A verified traveler

Vacation

Posted Nov 7, 2016 on Hotels
While on vacation, we planned our daily travel to achieve a certain distance. Roanoke happened to be near our travel goal. We had stayed at Residence Inn in another city several times and liked the chain. Roanoke Residence Inn did not disappoint us.
Comment from Hotel Management
Dec 1, 2016 by General Manager, Hotel Management
Dear Valued Guest, Thank you so much for staying with us at the Roanoke Residence Inn! We appreciate your patronage! I am certainly glad to hear your enjoyed your stay with us. We hope to see you again in the future when your travels bring you back to the Roanoke Valley! Sincerely, Adam Michael General Manager
5 out of 5
by A verified traveler

Great Mountain Get a Way

Posted Nov 7, 2016 on Hotels
Perfect accommodations!
Comment from Hotel Management
Dec 1, 2016 by General Manager, Hotel Management
Dear Valued Guest, Thank you for your kind comment about our hotel. I am happy to hear that your enjoyed your stay with us. We hope to have the opportunity to serve you again in the future. Sincerely, Adam Michael General Manager