Ratings based on 18 Verified Reviews

4.1 out of 5
60% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Virginia

Beautiful setting on the lake

Posted Aug 27, 2017
Pros: The location and easy access to the lake.
Cons: The main lobby is up to date and nice but the rooms are out-dated. I was afraid I would get sick from the AC units and the hallway smelled "B.O."
Location: Hiking and golf
This hotel did not feel much like a resort, more like a convention center. The staff were fine and welcoming but they left you to understand the layout of the hotel and the amenities for using the "resort' activities. The rooms did not look as inviting as their pictures and the beds looked lumpy. The pool was over-crowded and the menus were over-priced. I did enjoy the walks along the lake and the trails and for that I would almost prefer to stay at the camp-site that shares the amenities. I had been looking at this resort for a family reunion but it was not what I had anticipated.
Comment from Hotel Management
Sep 2, 2017 by April, Hotel Management
I am sorry that you feel this way about the facility but am glad to hear that the staff made you feel welcome! We are doing a full renovation of all guest rooms this winter and hope you can visit with us again in the future. Thank you for your feedback!
4 out of 5
by Colleen

Nice family place

Posted Aug 19, 2017 on Hotels
The facility grounds are great. There is plenty to do if you like outdoor activities. The indoor/ outdoor pool is great. The staff is very accommodating. The rooms are scheduled to be updated and need it, especially the bathroom. The grout in the tub area looks dirty and both the sink and tub did not look clean. The food in the restaurant was good.
Comment from Hotel Management
Sep 2, 2017
Thank you for your feedback. We hope you come back to see us again after the renovation!
4 out of 5
by Shannon

Posted Jul 29, 2017 on Hotels
Comment from Hotel Management
Aug 7, 2017
Thank you for your feedback. We appreciate it! :)
4 out of 5
by Valerie

Great Resort

Posted Jul 12, 2017 on Hotels
The staff was great to help and so friendly. The room was spacious and very clean. We recommend this resort and would definitely return.
Comment from Hotel Management
Jul 14, 2017
So glad you enjoyed your stay...we hope to see you again soon! :)
3 out of 5
by Aldo

Posted Jul 6, 2017 on Hotels
The place was beautiful but in need of some tlc and some updates. Everyone was friendly and very helpful. They would have gotten 5stars from me buuuuuuut the food was overpriced and bad. Everything was overdone and dried out. The prices were ridiculous for rot gut food. The dining areas were so nice but that doesn't help when the food in inedible.
Comment from Hotel Management
Jul 14, 2017
Thank you for your feedback! I will follow up with the food & beverage department regarding your comments. We have planned an entire remodel of the lodge this winter and everything will be updated and replaced in the rooms and guest hallways. We hope you come back and see us after the facilities are updated! :)
5 out of 5
Recommended
for Everyone
by A verified traveler from lost creek

Anniversary stay

Posted Jul 1, 2017
Pros: everything was great.
Location: beautiful location,lots to do.we took our kayac's on the lake,went on the maple leaf trail,also took a boat ride on the lake,went swimming,hot tub.
we wanted to spend a couple days here for our 31st.anniversary.everything was great,clean rooms,spacious bathroom,loved the bed and all the pillows,beautiful view of the lake from our room.swimming pool was very clean and beautiful landscape,wveryone was very nice.we ate at muskies and stillwaters,both was great food and great service. we will come back for sure.thx for a beautiful 2 day vacation.
Comment from Hotel Management
Jul 8, 2017 by April Wilson, Front Office Manager, Hotel Management
So glad you enjoyed your stay...hope to see you again soon! :)
4 out of 5
by William

Great facilities, so so food.

Posted Jun 29, 2017 on Hotels
Great facilities in a very beautiful location. Were here for only one night on a trip home. Liked everything except the dining room. The buffet was not that good looking so we ordered from the menu and the preparation was not as good as expected. The prices at the main restaurant were on the high side so we expected something above average and did not get it. Having said that, I really liked the facilities !!
Comment from Hotel Management
Jul 8, 2017
I will pass on your suggestions regarding the dining room to the food and beverage managers. I am glad you enjoyed the facilities and we hope to see you again in the future. Thank you for staying with us!
1 out of 5
by Matthew

Underwhelmed......

Posted Apr 20, 2017 on Hotels
This was my first time at this resort and I was really looking forward to it. However, they closed the pool and hot tubs and posted a note on their website after I had booked. Also their Marina was closed mon-wed so we were unable to rent a boat. And this issues was a problem for others staying there as well. Poor communication, and very little done to offer anything back considering the main selling points of the resort were unavailable.
4 out of 5
by Jessica

Ok for the money

Posted Apr 17, 2017 on Hotels
This was a great stay, however, restaurants were too pricey. Renovations were happening and the workers started pounding above us at 9am on Saturday morning. Coffee shop hours need to be extended and more amenities for their guests.
5 out of 5
by Kaitlin

One of my favorite places

Posted Dec 30, 2016 on Hotels
I love this hotel. Such a great atmosphere!