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First of all, the room had dirty sheets, there was hair in the sink, on the floor, there was mildue on the ceiling door didn’t lock, alot of sketchy people around… never again!!!
Check in- had to wait 15 mins. while the person counted the money box. As it apparently HAD to be done at 645pm. I had prepaid.. so no money was changing hands. Area felt unsafe, many people lingering around, dark corners. I had one towel and 2 washcloths- glad it was only me. Bed was very comfy and appeared clean. Water was running some place all night.. couldnt wait to get out of there in the am.
This place is a roach motel with drug users. Terrible discusting hotel. Room not clean tooth and soap smear all over faucet and mirror and counter. Towels dirty. Room in need of major repairs no cover on AC/ Heater unit.
The first room they gave us the door lock didn't work. The staff memberacted as if they didn't believe me. At breakfast the milk was sitting on the counter, no ice or qnyway to keep it cold. When checking out the person working the counter didn"t seem to believe me about the lock to the first room, either. Why would I lie about someones safty?
Dianne
Stayed 1 night in Dec 2023
2/10 Terrible
Devon
Dec 7, 2023
Disliked: Staff & service
Devon
Stayed 1 night in Dec 2023
4/10 Poor
Codie
Dec 2, 2023
Liked: Staff & service
Disliked: Cleanliness
It was clean at first glance but when i got up to ise bathroom in middle of night i saw roaches in the bathroom.
This was the dirtiest run down hotel that have ever stayed in within the U.S. It was filthy. Dust and dirt and scum on every surface, dresser missing a whole drawer. Disgusting splatter all over the walls, I could go on for days. Also the front desk receptionist stopped in the middle of check in to take her birth control pill. Hotels.com should not be doing business with this property, it makes your organization look bad.
Verified traveler
Stayed 1 night in Nov 2023
6/10 Okay
joan
Nov 21, 2023
joan
Stayed 1 night in Nov 2023
4/10 Poor
Sherry
Traveled with family and small children, Traveled with family
Property was poorly maintained overall and very dated. Bathroom was unclean. Breakfast area was not stocked well and out of food. Dumpsters were full of trash.
It looks like a motel, the parking lot was basically empty. The room was dingy, old, with two double beds, and it smelled. She showed me two other rooms, they were just as bad.
Staff polite and breakfast was what you would expect. Room had uneven laminate flooring with random raises and falls. Bathroom had cigarette burns on tub. Toilet paper holder falling out of the wall. Walls so thin anytime someone ran the shower in another room, you heard it. Room smelt of Marijuana. Deadbolt did not lock on door and all that could be used was the door kick latch.
Sean
Stayed 1 night in Oct 2023
10/10 Excellent
Krysten
Traveled with family
Oct 29, 2023
Liked: Staff & service, amenities
The lobby was nice. Room is partially renovated. The deadbolt on our door doesn’t work. The mini fridge was unplugged so we could not store our items.
The breakfast area in the morning had roaches crawling around the food area and they really need to update their rooms and paint them and do some maintenance work in them. The sheets also are yellow so I wasn’t too happy with paying $100 a night for that type of quality of room I’m very disappointed.
The outside premises was not maintained. Noone likes to step over cats or any animal to access their room. The bathroom was not very clean. The floors in the room were slippery. There was not a good continental breakfast selection (No cereal of any kind)! No bedspread or blanket for the bed.
Yvette
Stayed 1 night in Oct 2023
2/10 Terrible
Erwin, Pollocksville
Traveled with family
Oct 8, 2023
room floor was dirty. toilet seat broken. refrigerator noisy so unplugged. floor lamp instead of nightstand light. only 1 bulb worked. 2 towels only. broken tiles in bath. chaulking on toilet shoddy. clerk did not record any concerns and didn’t agree to do so.
Arrived and the room smelled very bad of smoke and other odors, started checking other things and found stains, rust, graffiti, and an unknown substance in the fridge. Checked out same night, did not stay.
Well where do I begin. You get what you pay for. The bed was comfortable and the water nice and hot. Floors were slippery and the room had a weird smell. The breakfast was eh.
i was charged one hundred dollars for the night's stay. The room was no. better than a $69/day motel. Hot water was scanty. No hand towels in the room. The continental breakfast was lacking in variety. The soundproofing in our room was inferior. The people in the next room talked and played loud music until FOUR AM! I could hear every sound they made. Other than these unpleasantnesses everything was fantastic!!!
Probably one of the worst hotels we've stayed in. The room was gross there was hair that didn't belong to us everywhere, towels stained, the tv remote had no back cover. Don't go by photos listed they don't match the rooms in hotel.
Your staff while trying to check in made us wait while she ordered her door dash order for about 5 minutes. The rooms were not clean with stains on the sheets. Overall terrible experience.
The hotel was not even remotely clean, smelled of mildew, featured shoddy paint jobs and generally a very poor quality place. And the pool hasn’t been open or cleaned in years, or at least that the way it looks, but it is definitely closed, contrary to the website.
I honestly don't know why this place gets bad reviews this is the second time ive stayed here and ive never had any problems.
The young girl at check in (blue hair )is super friendly and very helpful