Ratings based on 106 Verified Reviews
They paid and stayed. We double-checked.
3.3 Room cleanliness
3.5 Service & staff
3.2 Room comfort
2.6 Hotel condition
They paid and stayed.
by A verified traveler
No hot shower. No buffet. Left over foods.Posted Aug 10, 2015
No beach, middle of nowhere, no access to telephone or anything. No hot shower, no food or if there was it was left over from the previous meal. No activities available. I don't see any reason why anyone wants to be there. Our trip was for 10 days but we left on the second day because there was no transportation available to leave that place on the first day. I had to pay $3400 just to get out of that place.
for Familiesby A verified traveler from Torino, Italia
il posto e' splendido, ma l'albergo richiede lavorPosted Apr 7, 2015
Pros: Abbiamo gradito la gentilezza e i sorrisi del personale.
Cons: Dovrebbero utilizzare bicchieri piu' eleganti per i cocktail, non quelli di plastica economica. Basterebbero quelli di plastica trasparente.
Location: luogo incantevole e tranquillo. La spiaggia e' splendida, gli scogli vicinissimi, si possono affittare gli equipaggiamenti per sub e snorkel.
Un posto davvero bellissimo, una spiaggia pulita e veramente privata. Nonostante fosse la settimana di Pasqua. Gli scogli sono vicini e lo snorkeling superbo. Il personale gentilissimo e disponibile, Il cibo era standard e un poco ripetitivo. La camera era grande, funzionale, ma spartana nell'arredamento e il bagno era decisamente da ristrutturare. una bella vacanza da ripetere, maq spero che investano del denaro per aggiustare la struttura.
for Everyoneby A verified traveler from Peterborough,Ontario,Canada
Nice hotel,beautiful locationPosted Mar 24, 2015
Pros: Laid back but prompt service as well.
Cons: The bathroom is very dated with water pressure low for shower .Not enough drawer space for clothes. The meals although good could be improved
Location: Excellent location for diving and snorkeling.Island tour is interesting.
Staff very cordial .Excellent diving and snorkeling location. Service and house keeping very good.
by A verified traveler from Connecticut
Total disappointmentPosted Feb 3, 2015
Pros: Dive operation was GREAT
Cons: Everything but dive shop
Location: Went to zip line. Great fun.
Paid for "all inclusive" which expedia said included scuba diving. Resort said NO. We had to pay AGAIN for diving. Resort is "dying". Many rooms vacant and facilities in disrepair. No hot water the first 3 days!
for Familiesby A verified traveler
Not worth the money!Posted Jan 25, 2015 on Hotels
Not to recommend to anyone.
by A verified traveler
Use to be nice but not nowPosted Jan 6, 2015
Pros: I will say that after touring the island they have the best private beach and options for snorkeling.
Cons: They need to renovate the hotel and new management needs to work on costumer service.
I will start by saying that generally it doesn't take much to please me but this place was a total let down. Our room was located in building 6. That building needs to be torn down or some serious renovation needs to be done to it. We had to pour water from our sink into the toilet to get it to flush. We were without water for 2 days. They advertise TV but there was no TV in the room. The safe in the room was rusted and didn't work. When we asked for towels they never had any. They always said to come back later but still didn't have any. They only way I was able to get towels was by finding a maids cart and taking them off the cart. The last day I was able to get moved "better" room only to find that the toilet didn't flush there either. We ended up using the bathroom in the hotel lobby a number of times because to the problems with flushing the toilets. The food was ok at best. The hammock had holes in them so you couldn't lay in them. From what I heard the owners died a couple years ago and it has gone down hill. I would have changed hotels but due to the time of year there were not any room available at other places. The location is great. There is a great beach and nice snorkeling but the hotel is horrible. The dive shop staff was great and very attentive.
by A verified traveler from CA
No running waterPosted Jan 5, 2015
Cons: The entire hotel is run down and the pictures on the website don't look anything like the resort, including basic necessities not met (running water)
If you don't require running water and want to overpay this is an OK place. Best thing about the resort is the water activities (snorkling, scuba).
by A verified traveler
Do not book your stay in this placePosted Jan 5, 2015
Pros: Food was okay
Cons: Needs lots of improvements as they have old blankets and towels. overall the place is a mess. they do not provide run water at night.
Location: The beaches right by this place are beautiful.
My family and I stayed at this hotel for 4 nights, unfortunately we had so many bad experiences. Some of their employees are very rude, the ladies at the reception and the lady at the bar are awful. Rooms are nasty, they cut the run water every night from 10:pm until 6:30 am next day. We had to fight several with them in order to get clean towels. Overall the place is a mess, I would not recommend this place to no one.
by A verified traveler from Texas
Not a resort!Posted Dec 30, 2014
The only positive about this place is the secluded beach area. Rooms are waaaayyyy outdated. This should be a one star hotel to say the least. Food is less than average, bar service is pretty non existant. They don't even have the local beer! You have to eat and drink only on their schedules... How is that all inclusive?? If you need a cab you have to get it through their "tour" services and they charge reeeediculous prices! Stay in West End. A lot more to do there and you won't feel like you are in prison!
for Everyoneby A verified traveler
Great dive resortPosted Sep 27, 2014
Great dive shop and staff.Rooms need a bit if maintenance