This was a nice place to stay with a great view of the river. Comfortable and quiet. However, safety-wise, the external door handles need tightening up as they were quite loose and there is no hi-viz safety strip or 'watch your step' signage advising of the step up into and out of the bathroom. It's a good 5cm high and I stubbed my foot on it. Ouch! Alternatively, some sort of gradient up into the bathroom would be much safer. Fix these and your score would be perfect.