Ratings based on 121 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
100% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Sydney

Twenty minutes from Brisbane airport

Posted Jun 12, 2016
Pros: Refurbished bathroom, free internet, great breakfast included. Easy access to motorway.
Easy drive to the hotel, simple check in/out. Restaurant staff went out of their way to please.
3 out of 5
by A verified traveler from Sydney

good two bedroom apartments

Posted Apr 25, 2016 on Wotif
Pros: location, food, staff, 2 bedroom apartment
Cons: HOT WATER!! ran out of hot water on saturday evening and i had to have a cold shower :-(
Location: dont know, i was on business
well situated if you have business in the south side of Brisbane and need a two bedroom apartment. good price, great food, a pool and friendly staff
3 out of 5
by A verified traveler from Sydney

Clean room and pleasant staff.

Posted Apr 15, 2016 on Wotif
This hotel is in an unremarkable suburban location and is used by tradies and business people because it is convenient. It is well run, rooms are clean the, breakfast buffet is reasonable. The interesting thing in the area is Chinese restaurants (it is a very Asian area.)and there are some good ones in walking distance.
Comment from Hotel Management
Apr 20, 2016 by Michelle - Director of Sales, Hotel Management
Hello and thank you for providing a review of the Hotel. We constantly strive to improve our level of services and facilities to ensure that we exceed our guests expectations. With our inclusion of Full Hot and Cold Buffet Breakfast when you stay in a Hotel Room ; free wi-fi and Parking, Bottled water and Gym access we hope that our no credit card surcharges also rank as important. We welcome you visiting again in the future as we continue to lift the standards of our already solid 4 star hotel.
4 out of 5
by A verified traveler

Posted Apr 12, 2016 on Hotels
We had a very nice stay, the room was very comfortable, serviced everyday and was very clean. Pool was nice and had nice large grounds and was reasonably quiet. Restaurant was good and enjoyed the buffet breakfast. Was very convenient for where we had to go. Recommend staying here.
Comment from Hotel Management
Jun 25, 2016 by Michelle, Hotel Management
Hello and thank you for taking the time to write a review on your stay. We are glad that you enjoyed the service and facilities. Perhaps next time, you may like to have a BBQ by the pool . All the very best in your travels and we look forward to welcoming you back in the future. warm wishes
5 out of 5
by A verified traveler from Wollongong

Close By

Posted Mar 7, 2016 on Wotif
Pros: Breakfast-Clean Rooms Easy Acess.
Cons: N/A
Location: This was good for me as I don't like the city stays and with this hotel you wake up with the birds singing away
All the staff are very friendly, and with the breakfast service(buffet) this was top class, so when I return to Brisbane this will be the place for me to stay very highly rated, the behind the scene staff were perfect.
Comment from Hotel Management
Mar 30, 2016 by Michelle - Director of Sales, Hotel Management
Thank you Maddog for your review. like me, the tower complexes in the C.B.D. always merge in my mind that one city is the same as the next. I guess this is why we love our 10 acres of Aussie gardens and birds. We very much look forward to welcoming you back in the near future and thank you for your kind words. We strive to continue to wow our guests with improved levels of service and facilities. warm wishes
4 out of 5
by Philip from Gold Coast

Relaxing at Robertson

Posted Mar 3, 2016 on Hotels
A handy position close to relatives' houses.
Comment from Hotel Management
Jun 4, 2016
Hello Philip, thank you for your comments. We hope that you visit again soon. Perhaps invite the relatives to the hotel and have a relaxed bbq by the swimming pool. We look forward to welcoming you in the future. warm wishes,
5 out of 5
by A verified traveler from Mackay

Posted Feb 26, 2016
Pros: Location.
Cons: Being able to access entry from both sides of the road would be great.
Location: Close to hospital, shops and Uni.
Very comfortable, quiet & clean. Lovely meals in the restaurant. Great value.
Comment from Hotel Management
Mar 30, 2016 by Michelle - Director of Sales, Hotel Management
Dear Lisa, thank you for taking the time to write a review. yes needing to go to mains Road and do a legal 'U' turn is a pain rather than straight across the road. We did have extensive conversations with the Mains Road Dept. about this. We hope that was the only annoyance and we look forward to welcoming you back again in the near future. warm wishes,
5 out of 5
by Eric

Very Comfortable Inn

Posted Feb 26, 2016 on Hotels
Went to Brisbane to set son up for university and it was an excellent choice. Great pool, fantastic rooms, secure parking, quite neighbourhood. Very central for our situation. Will definately stay there again.
Comment from Hotel Management
Jun 4, 2016
Dear Eric, i hope that your son has now settled well into University. It is a huge change, but one we hope he finds very rewarding. We are glad that you enjoyed your stay and very much look forward to welcoming you back again soon. Perhaps you will enjoy a BBQ by the Pool . With Exam block happening soon, we wish your son all the very best for his first year at Uni. warm wishes,
3 out of 5
by Allen

Posted Feb 24, 2016 on Hotels
Comment from Hotel Management
Jun 4, 2016
Hello Allen, we are sorry that we didn't completely satisfy you with your stay this trip. We hope that when you are next in Brisbane, we are able to exceed your expectations with our levels of service and 4 star facilities. warm wishes
4 out of 5
by A verified traveler from Sunshine Coast

Tidy and functional

Posted Feb 24, 2016 on Wotif
Tidy rooms. Set well back from the road so traffic noise wasn't an issue even though there's a busy road not far away. Well kept grounds. Needed a bigger couch in the living area. Was surprised that there wasn't an ensuite bathroom in the master room - we'd normally expect that for the price. Fine for short stays. Not sure I'd be keen on multi day stays though.
Comment from Hotel Management
Mar 30, 2016 by Michelle - Director of Sales, Hotel Management
Thank you Dave. Firstly my apologies for the delay in responding. I have enjoyed holidays, staying at a number of other Hotels- which is great for understanding our guests needs :-). I note that you stayed in one of our Apartment/Villas and would love to show you our Deluxe Hotel Rooms and interconnects with beautiful Ensuites (all 4 star) .. if next in Brisbane I would love to show you around. warm wishes