Posted Jul 6, 2015
Very disappointed in this hotel. Dirty torn up carpet in rooms, smells terrible (smoke). The breakfast that was supposed to be included was out of everything, and when we asked the staff to restock they brought out one package of bagels. They were out of bagels, cinnamon rolls, milk, orange juice, etc, but would not restock.
Comment from Hotel Management
Jul 24, 2015 by kal, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.