Ratings based on 239 Verified Reviews

3.7 out of 5
77% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted May 15, 2018
better than expected nice and quiet would stop there again
5 out of 5
by A verified traveler

This traveler left a rating score only Posted May 7, 2018
5 out of 5
Recommended
for Everyone
by A verified traveler from Norton grange. Rochdale

Wedding venue

Posted Apr 28, 2018
Bar staff efficient and friendly. Food excellent waiting staff unobtrusive and efficient but friendly. Accommodation very good comfortable and clean. All in all a great day and experience.
5 out of 5
Recommended
for Everyone
by A verified traveler from Filey

Beautiful hotel

Posted Mar 25, 2018
Staff very good excellent. And room very good .will be going back
Comment from Hotel Management
Mar 28, 2018 by Liz Henshall, Hotel Management
Good Morning Thank you for staying with us, we appreciate your feedback Kind Regards
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 28, 2018
Hotel was clean and comfortable, food was good and the staff were helpful and polite
Comment from Hotel Management
Feb 28, 2018 by Liz Henshall, Hotel Management
Good Morning Thank you for your feedback, it is much appreciated
4 out of 5
by A verified traveler

Posted Feb 20, 2018 on Hotels
It's a lovely setting as these hotels are, just a shame the room was looking a little tired
Comment from Hotel Management
Feb 28, 2018 by Liz Henshall, Hotel Management
Good Afternoon Thank you for staying with us, we appreciate your feedback. The Hotel is undergoing a complete refurbishment , Most of the bedrooms have been completed at this stage but not all of them We do hope you come and stay with us in the future and experience the rooms when the refurbishment is complete
4 out of 5
Recommended
for Everyone
by A verified traveler from uk

Lovely comfortable hotel

Posted Feb 19, 2018
Stayed with family and it was better than expected. Staff member Katie was multi tasking but extremely efficient and well trained responsive to feedback given on initial score. Our room was newly refurbished and the decor/bathroom was very pleasant. Only one negative thing was the window as it overlooked Busy road and felt it needed some draft control and noise buffering sorted but apart from that one of the nicest rooms ever stayed in Rochdale area.
Comment from Hotel Management
Feb 19, 2018 by Liz Henshall, Hotel Management
Good Morning Thank you for staying with us, we appreciated your feedback. Hope to see you again in the Future
5 out of 5
by A verified traveler

Would stay again

Posted Feb 12, 2018 on Hotels
Very relaxing and enjoyable stay. Used the spa facilities and thought they were excellent. Food was good. Will stay agin
Comment from Hotel Management
Feb 13, 2018 by Liz Henshall, Hotel Management
Good Morning Thank you for staying with us, we appreciate your feedback
2 out of 5
by A verified traveler

Posted Feb 7, 2018 on Hotels
Quite a surprise this hotel, my room had no plug sockets working and as for the restaurant, I waited an hour for a main course after they could only book me in for an 8:30pm table. Not the greatest experience for a Mecure Hotel.
Comment from Hotel Management
Feb 12, 2018 by Liz Henshall, Hotel Management
Good Morning Thank you for your feedback the Hotel welcomes all types of feedback. Your comments will be passed to the relevant department managers to investigate what has happened, We do hope that you will stay with us again in the future allowing us to deliver the 4 star service across each department that the hotel prides itself on Kind Regards
5 out of 5
Recommended
for Everyone
by A verified traveler from glasgow

Nice hotel for spa & relaxation

Posted Feb 5, 2018
Wonderful hotel, kids friendly. Nice indoor pool with an outdoor heated jacouzi. The hotel is 30 minutes from Manchester( a bit far away)
Comment from Hotel Management
Feb 6, 2018 by Liz Henshall, Hotel Management
Good Afternoon Thank you for staying with us, we appreciate your feed back Kind Regards