4/10 Poor
Nancy
Mar 17, 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was extremely uncomfortable ! Room was very small. Suppose to be a walk in shower but was a tub with a board across the back to sit on and an extra handrail. Called it a handicap room but nothing about it was worth the title. I never asked for a handicap room! I asked for a first floor room close to an entrance/exit. I was given a second floor way down hall to elevator. We paid for our dogs but they couldn’t be in room as the distance to take them out was too far for me to walk !! Breakfast was served with unsanitary manner! To many ways to get into and choices were minimal. Not worth the money and the room smelled like smoke !! I would never stay there again or recommend! The desk clerk tried to straighten out our room situation with the manager on the phone but he was not willing to help our situation. We would have taken any room that would have helped our location but that wasn’t even an option! Only other room offered to us was just past the pool which was very noisy and we were concerned about it’s affect on the dogs even though they couldn’t be in the room anyway.
Nancy
Stayed 1 night in Mar 2024