Ratings based on 180 Verified Reviews

3.2 out of 5
58% of guests recommend
3.4 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from connecticut

Good for one night

Posted Nov 19, 2017
Lobby being renovated. Room was clean and updated. Coffee maker leaked. We stayed here because our usual hotel was sold out. It was okay
2 out of 5
by A verified traveler from Nashua, NH

Not what was expected

Posted Oct 16, 2017
First off, this motel looks nothing like the pictures. It's in the middle of nowhere and kind of sketchy to get to. We asked for a non smoking room and were even told it was a non smoking room when we checked in but it clearly was not as it stunk like smoke in the room. The room is very small and cramped and the walls are very thin so we could hear people talking outside all hours of the night.
Comment from Hotel Management
Nov 15, 2017 by Mehul Patel, Hotel Management
Dear Guest, We truly apologies for your experience staying with us. We will fix the issue you experienced. Please give us another opportunity to host you better. Thank you for choosing Anchorage Rochester.
3 out of 5
by A verified traveler

Posted Oct 3, 2017
Lobby being renovated so there was not a place to sit and relax.
Comment from Hotel Management
Oct 9, 2017 by Mehul Patel, Hotel Management
Dear Guest, We apologize for the inconvenience. We look forward to complete remodeling process ASAP. It will be very nice interior once everything done. Thank you for staying with us.
2 out of 5
by A verified traveler

Posted Sep 25, 2017
Room was clean. Good air conditioner. Very dated. It was over priced for quality of the room. Easy access to highway. Quiet spot. Office / lobby was gutted. Shower was good enough. TV could only be viewed bu ome bed
Comment from Hotel Management
Oct 9, 2017 by Mehul Patel, Hotel Management
Dear Guest, We apologize for the inconvenience. We will definitely try to fix the problems. Thank you for choosing Anchorage Inn Rochester.
2 out of 5
by A verified traveler from indiana

Posted Sep 17, 2017
Under major renovation, area was nice and the hotel was in a convenient space. It's old style and they are working on it, lobby was completely undone, rooms and bathrooms are outdated and very small.
Comment from Hotel Management
Oct 9, 2017 by Mehul Patel, Hotel Management
Dear Guest, We are trying to come up with a brand new lobby. We apologize for any trouble throughout your stay with us. We hope you will give us another opportunity to host you. Thank you.
3 out of 5
Recommended
for Everyone
by A verified traveler from Brooklyn, NY

Nice hotel in that area

Posted Sep 14, 2017
Pros: staff
Cons: bathroom
I just spent one night. Reception area was under renovation. Room was clean, bathroom a bit old but functional. Staff was very nice. I had a problem with my lamp and they addressed the problem right away. Long story short, staff does a great job with what the condition and type of hotel they have (price range)
Comment from Hotel Management
Oct 9, 2017 by Mehul Patel, Hotel Management
Dear Guest, We greatly appreciate your honest comment. We will share your comment with our team. We look forward to see you again when you are in the area! Thank you for staying with us.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice Country Motel

Posted Sep 10, 2017
Pros: off the beaten path
Cons: larger bathroom
Location: Aroma Joes coffee awsome
Motel under construction but still nice. Clean Quiet good location.
Comment from Hotel Management
Oct 9, 2017 by Mehul Patel, Hotel Management
Dear Guest, Thank you for your feedback. We appreciate it.
2 out of 5
by A verified traveler from montreal

Posted Sep 9, 2017
I didn't like that motel. It is old, ugly, dirty and we heard the neighbourg next room snored.
Comment from Hotel Management
Oct 9, 2017 by Mehul Patel, Hotel Management
Thank you.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice motel for a night or two stay

Posted Aug 23, 2017
Pros: Room comfort, cleanliness, friendly staff, location, appearance.
Cons: Breakfast should be offered unconditionally.
All was very good with our stay for a night there. I though expected more breakfast related service. Unfortunately they were remodeling and no such service was offered. Anyway, overall very good place for a night on your trip.
Comment from Hotel Management
Sep 6, 2017 by Mehul Patel, Hotel Management
Dear Guest, We apologize for any inconvenience. We are trying to complete renovation ASAP and willing to start delicious breakfast services for our valuable guests. We look forward to see you again when you are traveling to Rochester. Thank you for staying with us.
2 out of 5
by Rosa

To pricey for outdated motel and smell cigarettes

Posted Aug 21, 2017 on Hotels
Strong Smell of cigarettes in the non smoking room. The room is very outdated for the price. The good thing was the receptionist wait for us to 11 pm to check in
Comment from Hotel Management
Sep 6, 2017 by Mehul Patel, Hotel Management
Dear Guest, We extremely apologize for your experience at our motel. We found that the AC unit was switched off which resulted in bad smell due to crawling space basement. We will make sure to not the leave AC off while renting a room. Thank you.