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Get an overview of this hotelHotel in Rochester with free breakfast and free airport shuttle


Situated in Rochester, this hotel is within 2 mi (3 km) of Bill Gray's Regional Iceplex, Sports Centre at MCC, and Marketplace Mall. Fair and Expo Center and Veterans Memorial Park are also within 3 mi (5 km).

Hotel Features

A fitness center, a business center, and a meeting room are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite.

Room Amenities

All 98 rooms offer free WiFi and free wired Internet, plus DVD players and satellite TV. Guests will also find coffee makers, free local calls, and hair dryers.

Best Western Rochester Marketplace Inn ratings based on 194 Verified Reviews

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4.0 out of 5
89% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
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Nice hotel close to everything.

4 out of 5
by from oklahoma city, ok
Posted Feb 22, 2017
Awesome staff. Hotel was good a few hiccups, but nothing to say stay away. Breakfast was good.
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Clean hotel, thin walls

3 out of 5
Posted Feb 22, 2017
This hotel was clean and convenient and a good price. The staff was friendly and quick. Breakfast was good as well. But the walls were so super thin. We were woken up multiple times by the neighboring rooms and our stay was on a weeknight. So maybe bring earplugs!
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Very nice hotel

5 out of 5
Posted Feb 19, 2017
Exellent experience. The staff was very nice and friendly.
Comment from Hotel Management
Feb 21, 2017 by General Manager
Thank you for sharing your feedback regarding your recent stay with us. I am so pleased to hear that you enjoyed your accommodations and found our staff to be courteous and helpful. We pride ourselves on providing superior service and I am happy to hear that we hit the mark. Thank you again for sharing your comments - I'll be sure to share them with the staff! We hope to welcome you back again soon!
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4 out of 5
Posted Feb 6, 2017
Loved the place will stay there again . Clean comfortable and priced correctly
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Our bathroom smelled like cigarette smoke

3 out of 5
by from Buffalo, NY
Posted Feb 2, 2017
Pros: Staff and breakfast
Location: Close to restaurants and shopping
Staff was nice and offered to change rooms after we were settled in. My wife always redoes bed, put clothes away, it was late and I did not feel like changing. I wanted to make sure I would not be charged for smoke smell. They were good. They gave us deodorizing spray but it still smelled. We closed bathroom door and it stayed in that area.
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Nice hotel convienent location

4 out of 5
Posted Jan 25, 2017
Enjoyed my stay. Staff vey nice. Location was ideal near a lot of shopping
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Very Nice Hotel

5 out of 5
Posted Jan 19, 2017
Fantastic staff. Very polite and helpful . Close to restaurant. Quiet and peaceful
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5 out of 5
by from Desert Hot Springs, CA
Posted Dec 14, 2016
Everyone bent over backward to make sure our needs were met--including a ride to town! Loved the complementary breakfast and the hot drinks available all day. My husband used the gym and said it was great. Thanks!
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Clean and Convenient

5 out of 5
by from US
Posted Nov 26, 2016
Pros: Price
The hotel staff was extremely friendly, efficient and accommodating. The room was clean and renovated. The hallway was smokey due to guests breaking the no-smoking policy. Other than that, our stay was excellent. Full hot breakfast including eggs and bacon. Breakfast even included Almond milk!!!
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Very nice and friendly.

4 out of 5
by from US
Posted Nov 25, 2016
Pros: clean and comfortable
Cons: bacon could have been a little crisper and plates needed to be out by the eggs.
Location: It was near shopping restaurants.
The staff was very welcoming and everything was clean.The bed was very comfortable and so were the pillows.
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Hotel Amenities

Hotel Amenities

Public areas are equipped with complimentary high-speed wireless Internet access. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered. A roundtrip airport shuttle is complimentary to guests (available on request). This Rochester hotel also offers a fitness center, complimentary newspapers in the lobby, and laundry facilities. Onsite self parking is complimentary. Guests can use the outdoor pool at a partner property.

Best Western Rochester Marketplace Inn is a smoke-free property.

  • Total number of rooms - 98 
  • Free WiFi 
  • RV, bus, truck parking 
  • One meeting room 
  • Number of buildings/towers - 1 
  • Free newspapers in lobby 
  • 24-hour front desk 
  • Elevator/lift 
  • Free airport transportation 
  • Number of floors - 3 
  • Business center 
  • Laundry facilities 
  • Safe-deposit box at front desk 
  • Fitness facilities 
  • Free self parking 
  • Free breakfast 
  • Smoke-free property 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Laundry facilities  
  • DVD player  


Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi


Free self parking, RV, bus, truck parking

Room Amenities

  • Free WiFi 
  • Free wired high-speed Internet 
  • Connecting/adjoining rooms available 
  • Cribs/infant beds (surcharge) 
  • Premium TV channels 
  • Phone 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • DVD player 
  • Satellite TV service 
  • Coffee/tea maker 
  • Free local calls 
  • Hair dryer 
  • Iron/ironing board 
  • Rollaway/extra beds (surcharge) 

Where to Eat

Guests are offered a complimentary hot/cold buffet breakfast.

Nearby Things to Do

Recreational amenities at the hotel include a fitness center.


If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies


Minimum check-in age is 21

Check-in time starts at 3 PM

Special check-in instructions:


Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are available for USD 10 per night.


  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Only service animals are allowed

No rollaway/extra beds available


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Crib (infant bed) fee: USD 10 per night
  • Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Best Western Marketplace
  • Best Western Marketplace Inn
  • Best Western Marketplace Inn Rochester
  • Best Western Marketplace Rochester
  • Best Western Rochester
  • Best Western Rochester Marketplace
  • Best Western Rochester Marketplace Inn
  • Marketplace Inn
  • Rochester Best Western
  • Best Western Marketplace Hotel Rochester

We should mention

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.