Ratings based on 268 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from Moneta , Virginia
The staff went out of their way to be helpfulPosted Aug 15, 2017
Pros: Their Shuttle picked us up at the airport Sunday night & was our transportation all week..Saved us a lot of money..Wonderful Service..Thank You. Janis
Cons: Kind of noisy sometimes in the morning..Sick people need their sleep..
Location: The shuttle service will take you anywhere you want to go within a mile & a half from the Hotel..Plenty to see & do..We loved it..Thanks again. JPW
We were not there for fun or a vacation..My daughter was there for a second opinion on having her colon removed..After a busy week of tests at the Mayo Clinic and getting the final evaluation on Friday..We were so happy that they didn't even consider that an option..We felt like celebrating..and we had a free day on Saturday..No more appointments..The staff at the front desk were so nice and suggested we take the Trolley Tour..So we did and had a great time..Rochester is a beautiful Place..But life goes on and now my daughter and her husband have to figure out a way to pay for the medicine he recommends..Janice P.Willis
by A verified traveler from Minneapolis
A bit rundown and dirtyPosted Jun 12, 2017
Pros: The wifi was strong and fast from our room.
Cons: Be clear at time of booking that the room may be across a street in another building. Clean or throw out everything until that moldy smell goes away.
Disappointed that our room was across the street in a separate building. The room had a musty, moldy smell that didn't leave. The room was in OK condition but the furnishings were worn and out dated. The common area carpets and floors were worn and dirty. The pool was in pretty good shape and the wifi in the building across the street worked very well. The breakfast was below average for hotel continental breakfasts and I'd recommend skipping it.
by Jacqueline S
Separate buildingPosted May 14, 2017 on Hotels
When making reservations I was not informed that this would be in a separate building from the pool and hot tub. It's Minnesota it's cool at night, having to walk thru the lobby and half a block is not good after being wet to get there and the room key not work. Staff is very friendly. Restaurant was great. Shuttle was prompt. I don't feel safe when the rooms are accessible from outside.
for Everyoneby A verified traveler from Cincinnati, OH
Comfortable Hotel close to Mayo CinicPosted May 5, 2017
Pros: Quiet & comfortable.
Cons: The electric outlet between the beds was damaged; the light switch was hard to use.
Location: No opinion.
Excellent shuttle-bus service to/from the Mayo Clinic. Quiet, comfortable room. Nice restaurant, but be sure to put you name on the waiting list early.
Excellent HotelPosted May 4, 2017 on Hotels
Best hotel we have ever stayed in!
Posted May 1, 2017 on Hotels
Medical TrPosted Apr 30, 2017 on Hotels
Customer service was awesome this trip
Not a good choicePosted Apr 25, 2017 on Hotels
There were bugs in our room and it was dirty, dusty. There was no pool available the 3 nights we stayed. If we would have been told upfront we would have not stayed there.
by A verified traveler
Posted Apr 21, 2017 on Hotels
Posted Mar 31, 2017 on Hotels