Posted Jun 29, 2016 on Hotels
It was a bizarre experience. I made a reservation for 2 rooms. Left my cc number as it was requested and was promised the card will bot be charged and I will be able to pay with any other method of payment. When we arrived, the receptionist said that the card has been charged already, that the hotel is sold out and the only rooms we can get are on two separate floors. However, when we were checking out, one of the rooms couldn't be found under our name and instead another room was showing which was next to the first room. The receptionist was a different person at that time and she could not explain anything. Not a good feeling. Definitely not coming back.