Ratings based on 449 Verified Reviews

4.3 out of 5
86% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted Oct 7, 2017
Breakfast offered, attending staff, and facility were excellent. Would have rated the hotel higher but the room was visibly damaged from use over time and not as clean as other area hotels for equal cost.
Comment from Hotel Management
Oct 9, 2017 by General Manager, Hotel Management
Your comments about your recent stay with us are much appreciated. We want our guests to start their day well, and we're happy our complimentary breakfast helped you do that. While we're delighted that you found our property to be excellent overall, we offer our apology for aspects of your stay that weren't up to your expectations. We regret that you feel we could have provided you with better value and will share your comments with our housekeeping and maintenance teams in order to improve the quality of our accommodations. However, it's great to hear that you received wonderful service. Your input is important to us, and we'd love another chance to deliver a better stay.
5 out of 5
Recommended
for Families
by A verified traveler

Posted Sep 28, 2017
Very helpful and pleasant. Staff was amazing and accommodated all of our needs.
Comment from Hotel Management
Sep 29, 2017 by General Manager, Hotel Management
Thank you for staying with us at Country Inn & Suites Rochester and for your lovely review. It's our desire to provide excellent service to all our guests, so we're pleased you found our staff friendly and helpful during your stay. We'd be honored to host you again should your future plans bring you to the area.
5 out of 5
Recommended
for Everyone
by A verified traveler from Iowa

Hotel

Posted Sep 25, 2017
Hotel,staff,and room exceptional. Bed super comfortable. 3 day stay and extremely happy.
Comment from Hotel Management
Sep 25, 2017 by General Manager, Hotel Management
Dear Mike, Thank you for your kind words and your positive review. Hearing that you are extremely happy with your stay is fantastic for our hardworking and dedicated service team. We know how a great sleep can change the entire day, and we're glad that you could rest well here with us. Come back soon to the Country Inn & Suites By Carlson, Rochester S., MN!
4 out of 5
Recommended
for Everyone
by A verified traveler from Iowa

Great for Mayo Clinic visits

Posted Sep 8, 2017
Pros: Clean, under $100 with discount, free parking, good breakfast.
Location: Close to restaurants and not far to Mayo Clinic.
Fairly new, Very clean, helpful staff, good breakfast, free parking, shuttle to Mayo Clinic very reliable, good Mayo Clinic discount, Free drinking water in room with working refrigerator.
Comment from Hotel Management
Sep 9, 2017 by Country Inn & Suites Rochester South, Hotel Management
We are thrilled to hear you enjoyed our hot breakfast and the complimentary shuttle service to the Mayo Clinic. We look forward to seeing you again on your next visit to Rochester.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 26, 2017
Everything was great, gave me a ground floor room and shuttle to Mayo was right on time
Comment from Hotel Management
Aug 29, 2017 by Country Inn & Suites, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from Eau Claire, Wisconsin

Posted Aug 17, 2017
Good value. Difficult to get to via online map. Very clean. Great staff.
Comment from Hotel Management
Aug 17, 2017 by Country Inn & Suites, Hotel Management
Thank you for your comments regarding your recent stay. We are so happy to hear you enjoyed your stay. I do apologize that our location is difficult to get to with the road changes in our area. We do hope to see you again on your next visit to Rochester.
5 out of 5
by A verified traveler

Nice hotel overall...

Posted Jul 15, 2017 on Hotels
Everything was good but the shower and a bigger refrigerator would've be appreciated. Overall, it was good.
Comment from Hotel Management
Jul 18, 2017 by Michelle, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay.
4 out of 5
by Megan

Stay here

Posted Jul 8, 2017 on Hotels
The hotel is a gem to stay in and there are so many choices. The front desk staff are very helpful. Our room was spectacular. We had a king suite. The first room has its own TV, a couch, and chair, and the desk. The next room has has a TV and the bed. There is also a small fridge and small microwave, and small coffee pot. It is a nice area. I love how the lights turn on at a low glow and then it eventually, comes up to full light. The bathroom was clean! They have a shuttle that goes back and forth to Mayo Clinic. Their prices are fair and they have a Mayo rate. We could not hear our neighbors next to us or above us which is really
Comment from Hotel Management
Jul 12, 2017 by Michelle, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed We look forward to your next stay.
5 out of 5
by Jeni A

Fun overnight

Posted Jul 4, 2017 on Hotels
Breakfast was one of the best we have seen. The pool was a little chilly but our kids loved it. We enjoyed our stay.
Comment from Hotel Management
Jul 7, 2017 by Michelle, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay and that your kids were able to enjoy our pool area. We look forward to your next stay.
4 out of 5
by Wendy

Nice

Posted Jul 3, 2017 on Hotels
Front desk help very friendly. Manager paid special attention to guest activities. Whether ball game, honey moon or family gathering. Cookies a plus. Soft water in rooms a plus. Door didn't latch very well in room 355. Breakfast good but not organized well. Drinks in 3 different places, Cereal in a couple different places. Fruit misplaced by coffee condiments. Love the homemade oatmeal vs packets. I also liked the fire pit. Would be nice to have a second one by pool a/c it was a popular spot that everyone enjoyed.
Comment from Hotel Management
Jul 7, 2017 by Michelle, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay and that you were able to enjoy our new outdoor patio area with firepit. We look forward to your next stay.