Ratings based on 123 Verified Reviews

4.3 out of 5
90% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Nov 2, 2016
Pros: The staff was very respectful, and nice.
Cons: It was everything, that I expected ,and more.
Location: Tony's restaurant ,makes the best hamburgers,in the whole town
This is a beautiful hotel,with very respectful staff.It was a nice City,with a lot of nice thing to do in Rochester
Comment from Hotel Management
Nov 3, 2016 by Ewa Turco, Hotel Management
Dear Guest, Thank you for choosing the Fairfield Inn for your travel needs. We are glad to hear that you had a pleasant experience.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 27, 2016 on Hotels
3 out of 5
by A verified traveler

Posted Oct 17, 2016 on Hotels
The staff was extremely courteous, friendly and professional. The outside is under construction and it is extremely confusing as to where the front entrance is. There are no signs or friendly instructions for a tired traveler.
Comment from Hotel Management
Nov 3, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for staying at our hotel. We are pleased to hear that you had a good experience.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Virginia

Under Renovations

Posted Oct 14, 2016
Pros: Clean and fresh.
The outside is under renovations and I was told the inside will follow. Please note one side is towards the road but for me I just turned on the fan and did not hear the road noise. The front desk was ready for our stay and had the rooms I requested ready. The beds were great for us. We had two rooms and all four of us were happy with the rooms and breakfast.
Comment from Hotel Management
Oct 17, 2016 by Ewa Turco, Hotel Management
Dear Ronnie, Thank you for choosing the Fairfield Inn for your stay. We apologize for a bit of mess and noise outside as our exterior renovation has began. We are glad to hear that you enjoyed your stay. Hope to welcome you back in the near future.
5 out of 5
by A verified traveler

Hotel Stay

Posted Oct 12, 2016 on Hotels
The stay was great for overnight.
Comment from Hotel Management
Oct 17, 2016 by General Manager, Hotel Management
Dear Traveler, Thank you for your comments.
5 out of 5
by A verified traveler

Pleasant and informative staff

Posted Oct 2, 2016 on Hotels
The staff was very pleasant, accomadating our wishes for all our family to be on the same floor, informative with local directions to laundry and favorite eating establishments, breakfast buffet was excellent.
Comment from Hotel Management
Oct 17, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for your kind comments. We appreciate the feedback.
4 out of 5
by A verified traveler

Posted Sep 25, 2016 on Hotels
The hotel was very nice and clean, with a good quick breakfast. Only complaint was the heater did not work very well. It never really warmed up.
4 out of 5
Recommended
for Everyone
by A verified traveler from Mineola, NY

Nice hotel outside of the city

Posted Sep 13, 2016
Small, comfortable rooms with pool, hot tub, and breakfast included. Outside of the city, but a nice facility - worth staying.
Comment from Hotel Management
Sep 14, 2016 by Ewa Turco, Hotel Management
Dear Adam, Thank you for staying with us. I am glad to hear you your stay was comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Close to The Comedy Club

Posted Sep 12, 2016
Pros: Everything
Nice quiet hotel, good breakfast, close to the highway
Comment from Hotel Management
Sep 14, 2016 by Ewa Turco, Hotel Management
Dear Steve, Thank you for choosing the Fairfield Inn for your stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ocala Fl

Nice stay

Posted Sep 11, 2016
I really don't have anything negative to say about this hotel. 5s across the board.
Comment from Hotel Management
Sep 14, 2016 by Ewa Turco, Hotel Management
Dear Rob, Thank you for staying at the Fairfield Inn. We appreciate your feedback.