Ratings based on 235 Verified Reviews

4.1 out of 5
77% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Dallas, tx

Posted Mar 17, 2019
Lived up to expectations. Was very convenient to Strong Hospital , my sons house, and the airport when I needed to catch a very early flight home.
5 out of 5
by A verified traveler from Rochester, NY, us

Posted Mar 12, 2019
Loved the fact that you can walk to airport plus the shuttle service if needed which we did as it was raining. You can’t buy actual food there. Snacks yes but no food. Great entertainment menu on tv interactive could you also put the food menus there and the ability to order also!
5 out of 5
by A verified traveler from Marion, New York

Posted Feb 25, 2019
Great breakfast buffet, with service early enough to allow for eating before heading across the road to check in at the airport.
4 out of 5
by A verified traveler from Czaplinek, PL

Posted Feb 20, 2019
The fresh cut fruits for breakfast were very good.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 21, 2019
5 out of 5
by A verified traveler from Geneva, NY

Posted Jan 3, 2019
Walk to airport. Breakfast started at 4 AM. Perfect.
Comment from Hotel Management
Feb 11, 2019 by General Manager, Hotel Management
Thank you so much for choosing to stay with us. We greatly appreciate you taking the time to tell us about your stay. We are glad you enjoyed the short walk to the airport and our early complimentary breakfast.
5 out of 5
by A verified traveler from elmira ny

Posted Dec 21, 2018
Just used as quick way to make early flights and very late arrivals
Comment from Hotel Management
Feb 12, 2019 by General Manager, Hotel Management
Thank you for taking the time to tell us about your stay. We are so glad to hear that you liked the convenience of our property to the airport. We hope to see you again when your travels bring you back to Rochester.
5 out of 5
by A verified traveler

Great Stay

Posted Dec 16, 2018 on Hotels
Front Desk staff, late shift especially, were so nice and thoughtful! Robert Smith New Jersey
Comment from Hotel Management
Feb 12, 2019 by General Manager, Hotel Management
Thank you so much for choosing to stay with us. We strive to deliver exceptional service to all our guest. We appreciate you taking the time to tell us about your stay and look forward to seeing you again.
5 out of 5
by A verified traveler from Manistee, MI

Posted Dec 8, 2018
Considering the walking distance from the airport, which is mighty convenient, it was surprisingly very quiet. The staff anticipate that you are hungry and tired, and offer a snack with a very pleasing and helpful demeanor.
Comment from Hotel Management
Feb 12, 2019 by General Manager, Hotel Management
Thank you so much for choosing to stay with us. We greatly appreciate you taking the time to tell us about your stay. We are glad you liked how close we are to the airport and did not hear any planes. We are perfectly located so when the planes come in or take off you can't hear them.
5 out of 5
by A verified traveler

Pleasant surprise!

Posted Dec 4, 2018 on Hotels
Needed to get my daughter on an early morning flight, so I booked an 'airport' hotel. I kept getting frustrated when my GPS kept sending me to the airport itself...until I realized where the Fairfield was -DIRECTLY ACROSS FROM THE TERMINAL on airport property!!!! Wow, at 4:15 am we crossed one lane of traffic on foot, and proceeded down a sidewalk a few yards to the terminal!!! Soooo convenient! Also, they serve breakfast at 4 am! So my girl got a good meal before her hours in the air. Couldn't ask for anything more!
Comment from Hotel Management
Feb 12, 2019 by General Manager, Hotel Management
Thank you so much for taking the time to tell us about your daughters recent stay.I am glad it was an easy trip for her with us being right on airport property and able to grab our early 4 am breakfast. We hope to see you and your daughter again in the future.