Ratings based on 440 Verified Reviews

4.1 out of 5
87% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Clifton Park, NY

Nice location, great staff, musty smell.

Posted May 7, 2017
Pros: Staff. Bar (food was good, but a little overpriced).
Cons: see above.
Nice location in Pittsford and the staff was very nice. Room was comfortable, but I was disappointed by the odor. I could smell it as soon as I walked in, but was tired so really didn't care to engage in the switching the room conversation. The room had a musty, mildewy odor, like it had been wet in the room and not fully dried. It wasn't unbearable, and didn't interrupt my sleep, just distracting. Other than that, nice place.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel! Clean nice friendly staff

Posted Apr 4, 2017
Front desk was helpful told us about the great restaurants and local activities
5 out of 5
by Victor J

This traveler left a rating score only Posted Feb 17, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Great hotel and close to our kid's colleges.

Posted Jan 30, 2017
Pros: Great stay for families.
Location: Colleges and good shopping is nearby.
Great service - called our room to make sure everything was to our satisfaction. Good food for dinner and made to order breakfast was great! Very quiet. Easy to get to - right off of the highway. Thanks for a great stay!!
4 out of 5
by A verified traveler

Posted Jan 7, 2017 on Hotels
Good, clean, and convenient hotel for families visiting Pittsford.
3 out of 5
by Timothy

This traveler left a rating score only Posted Dec 25, 2016 on Hotels
5 out of 5
by A verified traveler

Convenient and clean. Beautiful hotel!

Posted Oct 18, 2016 on Hotels
Great hotel!
4 out of 5
Recommended
for Everyone
by A verified traveler

Pleasant stay

Posted Oct 11, 2016
The hotel is OK with decent size rooms, clean and comfortable beds and pillows. We had stayed on Terrace floor which is the lowest level and having windows under the trees felt a bit dark and shady. The only issue per say is that bathrooms do not have vents outside.
5 out of 5
by A verified traveler

Posted Oct 11, 2016 on Hotels
It was a good experience, felt like home.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 10, 2016 on Hotels