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Overview of Hilton Garden Inn Rochester/University & Medical Center

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Featured Image
Indoor pool
Premium bedding, in-room safe, individually furnished, laptop workspace
Premium bedding, in-room safe, individually furnished, laptop workspace
Premium bedding, in-room safe, individually furnished, laptop workspace

Hilton Garden Inn Rochester/University & Medical Center

3 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Free airport shuttle
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationStrong Memorial Hospital8 min walk
    Popular LocationUniversity of Rochester18 min walk
    Popular LocationMary Jemison Landing4 min drive
    AirportRochester, NY (ROC-Greater Rochester Intl.)7 min drive

Choose dates to view prices

Suite, 1 King Bed, Non Smoking

5/5 guest room rating
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

4.7/5 guest room rating
  • Sleeps 2
  • 1 King Bed

Room, Accessible, Non Smoking (Roll-in Shower)

5/5 guest room rating
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

5/5 guest room rating
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Bathtub

4.4/5 guest room rating
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds (Drinks & Snacks)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking

4.8/5 guest room rating
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

4.7/5 guest room rating
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed (Drinks & Snacks)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

5/5 guest room rating
  • Sleeps 2
  • 1 King Bed

About this area

Rochester

Located in Rochester, Hilton Garden Inn Rochester/University & Medical Center is near the airport. Eastman School of Music and Rochester Auditorium Theater are cultural highlights, while Main Street Armory is a notable landmark. Check out an event or a game at Blue Cross Arena, and consider making time for Strong, a top attraction not to be missed.
Popular Location

What's nearby

  • Strong Memorial Hospital - 8 min walk
  • University of Rochester - 18 min walk
  • Mary Jemison Landing - 4 min drive
  • Blue Cross Arena - 5 min drive
  • Susan B. Anthony House - 5 min drive

Getting around

  • Rochester Station - 10 min drive
  • Greater Rochester Intl. Airport (ROC) - 7 min drive

Restaurants

  • Grappa — 1 min walk
  • Mt. Hope Family Diner — 4 min walk
  • Elmwood Inn — 5 min walk
  • The Distillery — 8 min walk
  • Delmonico's Italian Steakhouse — 3 min drive

About this property

Hilton Garden Inn Rochester/University & Medical Center

3-star hotel, walk to Strong Memorial Hospital
A restaurant, an indoor pool, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a bar/lounge, a 24-hour business center, and conference space. All 136 individually furnished rooms provide free WiFi, free wired Internet, and MP3 docks. Guests can appreciate conveniences like refrigerators and microwaves, and other amenities include room service and flat-screen TVs.
Hilton Garden Inn Rochester/University & Medical Center offers 136 accommodations with MP3 docking stations and safes. Each accommodation is individually furnished. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include designer toiletries and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free uncovered self parking on site
  • Free roundtrip airport shuttle from 6:30 AM - 11:00 PM
  • Airport shuttle on request

Food and drink

  • Breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 14.00 for adults and USD 6.00 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Indoor pool

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Wedding services

Languages spoken

  • Spanish

Business services

  • 24-hour business center
  • Conference space (3600 square feet)
  • Meeting rooms - 4

Outdoors

  • Firepit

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV
  • MP3 dock
  • Premium channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Free local calls
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from December 1 2020 to June 1 2021 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: USD 14.00 for adults and USD 6.00 for children (approximately)
  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Garden Inn Rochester University Hotel
Hilton Garden Inn University Hotel
Hilton Garden Inn Rochester University
Hilton Garden Inn Rochester University
Hilton Garden Inn Rochester/University & Medical Center Hotel

Frequently asked questions

4.6
Wonderful
Rating 5 - Excellent. 277 out of 387 reviews
5 - Excellent 72%
Rating 4 - Good. 87 out of 387 reviews
4 - Good 22%
Rating 3 - Okay. 13 out of 387 reviews
3 - Okay 3%
Rating 2 - Poor. 6 out of 387 reviews
2 - Poor 2%
Rating 1 - Terrible. 4 out of 387 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.8/5

Property conditions & facilities

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s just a hotel. Nothing super special but nothing really bad either. Good place for a quick stay.
Stayed 1 night in May 2021

5/5 Excellent

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very very clean! And very spacious in each room.
Stayed 1 night in May 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and overall great stay! Staff was great and room was very nice and clean.
Stayed 1 night in Mar 2021

5/5 Excellent

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great place to stay I recommend to all who come to Rochester
Stayed 1 night in Mar 2021