Ratings based on 181 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from S
Nice hotel. Friendly staff. Very confortable.Posted Jun 1, 2017
The Breakfast was delicious. Staff was very nice. The room was clean and super comfortable. Great beds, pillows and even the toiletries. Comfortable sofa bed. Nice pool. Highly recommend it. The whole experience was great!
for Everyoneby A verified traveler
Posted May 23, 2017
It's was a great room. And breakfast was great. Maid could of cleaned room a little better. Especially since I had a toddler been nice if floor were cleaned at this once when we were there
Posted Mar 12, 2017 on Hotels
for Everyoneby A verified traveler from Buffalo
Spacious SuitesPosted Mar 7, 2017
Pros: New, spacious rooms, free breakfast
Cons: Badly stained seats on the kitchen chairs in our room.
Location: Very close to Eastview mall and many fine restaurants.
There was plenty of room in our suite. The beds were comfortable and the shower was great.
Staycation Paradise.Posted Feb 26, 2017 on Hotels
We used this hotel as a staycation so the kids could enjoy the pool while it's cold out. We stayed on a Thursday night so we got to enjoy the dinner they provide and the breakfast on Friday AM. We love Homewood Suites.
Amazing staffPosted Jan 30, 2017 on Hotels
I took my children on our first family vacation in over 10 years. We decided to go see snow for the first time. When we arrived in Rochester from Florida it wasn't snowing and there wasn't any snow in the forecast. Chris, the GM, picked us up from the airport and drive us by some places that might have enough snow leftover for the kids to play in. Chris and his staff were absolutely amazing. They all set out to go above and beyond to make sure we made it to snow. They even called State parks to try to get us in after hours just to play. Everyone was so nice and helpful, certainly more than I have ever experienced at any other girl. I will definitely stay here again if I'm ever in Rochester.
Posted Jan 23, 2017 on Hotels
Posted Jan 9, 2017 on Hotels
Only concern we had was the toilet was not secure to the floor. very wobbly. This was the second time this has happen to us at this location
Afordable and well maintained - worth the pricePosted Jan 4, 2017 on Hotels
Good stay, clean room
Convenient and very clean. Friendly helpful staffPosted Jan 2, 2017 on Hotels
Can't wait to stay here again