3/5 Okay
Amit, Briarwood
Traveled with partner
Sep 16, 2021
Liked: Staff & service, amenities
Disliked: Cleanliness
Stayed 1 night in Sep 2021
Hyatt Regency Rochester
Photo gallery for Hyatt Regency Rochester
Overview of Hyatt Regency Rochester
Hyatt Regency Rochester
4.1/5 Very Good
Guests rated this property 4.4/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Pet friendly
- Air conditioning
- Restaurant
- Gym
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- Hand sanitizer provided
- Personal protective equipment
125 East Main Street, Rochester, NY, 14604
Explore the area
- Genesee River's High Falls9 min walk
- Strong10 min walk
- Pont de Rennes Bridge15 min walk
- Rochester, NY (ROC-Greater Rochester Intl.)8 min drive
Choose dates to view prices
About this area
Rochester
Located in Rochester, Hyatt Regency Rochester is connected to the convention center. Looking to enjoy an event or a game while in town? See what's going on at Blue Cross Arena. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with hiking/biking trails and mountain biking.
What's nearby
- Rochester Riverside Convention Center - 1 min walk
- Blue Cross Arena - 6 min walk
- Genesee River's High Falls - 9 min walk
- Strong - 10 min walk
- Pont de Rennes Bridge - 15 min walk
Getting around
- Rochester Station - 11 min walk
- Greater Rochester Intl. Airport (ROC) - 8 min drive
Restaurants
- CORSO ~ Italian Casual — 1 min walk
- CORSO ~ Bar — 1 min walk
- Tapas 177 — 5 min walk
- Dinosaur Bar-B-Que — 7 min walk
- Pane Vino On The River — 7 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Social distancing
Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Secured covered self parking on site (surcharge; includes in/out privileges)
- Wheelchair-accessible parking and van parking available
Food and drink
- Full breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–11 AM on weekends: USD 10-22 for adults and USD 9-15 for children
- 1 restaurant and 1 coffee shop/café
- 1 bar
- Room service available
Things to do
- Fitness center
- Indoor pool
Family friendly
- Free cribs/infant beds
- Free rollaway/extra beds
- Indoor pool
- Laundry facilities
- Refrigerator
- Snack bar/deli
Conveniences
- ATM/banking services
- Ballroom
- Banquet hall
- Elevator
- Free newspapers in lobby
- Front-desk safe
- Gift shop/newsstand
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Wedding services
Languages spoken
- English
- Spanish
Business services
- 24-hour business center
- Meeting rooms
Outdoors
- Terrace
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Assistive listening devices available
- Braille signage
- In-room accessibility (select rooms)
- Roll-in shower (select rooms)
- Stair-free path to entrance
- Well-lit path to entrance
- Wheelchair-accessible business center
- Wheelchair-accessible lounge
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible path to elevator
- Wheelchair-accessible pool
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair-accessible van parking
More
- Shared microwave
- Smoke-free property
- TV in lobby
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Blackout drapes/curtains
- Down comforter
- Free cribs/infant beds
- Free rollaway beds
- Heating (climate-controlled)
- Hypo-allergenic bedding
- Pillow-top mattress
Bathroom
- Bathroom (partially open)
- Designer toiletries
- Hair dryer
- Shower
- Towels
Entertainment
- 55-inch flat-screen TV
- Cable channels
- iPod dock
- Pay movies
- Premium channels
Food and drink
- Coffee/tea maker
- Free bottled water
- Refrigerator
More
- Connecting rooms available
- Desk
- Free newspapers
- Iron/ironing board
- Laptop-friendly workspace
- Phone
- Safe
- Slippers
Similar properties
See similar properties
Rochester
Downtown Rochester
Business friendly
Guest rating 4+
Hotel
Air conditioned
Washer and dryer
3 star
Policies
Check-in
Check-in from 3:00 PM - midnight
Early check-in subject to availability
Express check-in
Minimum check-in age - 21
Check-out
Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 60 per pet, per stay
Dogs welcome
2 per room (up to 50 lbs)
Service animals are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Free rollaway/extra beds
Free cribs (infant beds)
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Breakfast fee: between USD 10 and USD 22 for adults, USD 9 and USD 15 for children (approximately)
- Covered self parking fee: USD 17.00 per day (in/out privileges)
- Pet fee: USD 60 per pet, per stay
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability, amount varies)
- An in-room safe is available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, and Discover; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Property is also known as
Hyatt Regency Hotel Rochester
Hyatt Regency Rochester
Hyatt Rochester
Rochester Hyatt
Rochester Hyatt Regency
Hyatt Regency Rochester Hotel Rochester
Hyatt Regency Rochester Hotel
Hyatt Regency Rochester Hotel
Hyatt Regency Rochester Rochester
Hyatt Regency Rochester Hotel Rochester
Frequently asked questions
Overall score and ratings
4.1
Very Good
4.4/5
Cleanliness
4.3/5
Staff & service
4.0/5
Amenities
4.2/5
Property conditions & facilities
5/5 Excellent
Mohamed
Traveled with partner, Traveled with family
Sep 4, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2021
5/5 Excellent
Jean Marie
Traveled with family
Sep 4, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2021
5/5 Excellent
Ritesh
Traveled with family
Aug 27, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2021
5/5 Excellent
Wendy
Traveled with family
Aug 26, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2021