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Hyatt Regency Rochester

Photo gallery for Hyatt Regency Rochester

Exterior
Indoor pool
Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe
Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe
Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Overview of Hyatt Regency Rochester

Hyatt Regency Rochester

3.5 star property

8.0/10 Very Good

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
Map
125 East Main Street, Rochester, NY, 14604

Explore the area

  • Popular LocationStrong10 min walk
  • Popular LocationGenesee River's High Falls10 min walk
  • Popular LocationPont de Rennes Bridge17 min walk
  • AirportRochester, NY (ROC-Greater Rochester Intl.)11 min drive

Room options

About this area

Rochester

Located in Downtown Rochester neighborhood, Hyatt Regency Rochester is connected to the convention center. Looking to enjoy an event or a game while in town? See what's going on at Blue Cross Arena. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with mountain biking and hiking/biking trails.
Visit our Rochester travel guideOpens in a new window
Map

What's nearby

  • Rochester Riverside Convention Center - 2 min walk
  • Blue Cross Arena - 7 min walk
  • Strong - 10 min walk
  • Genesee River's High Falls - 10 min walk
  • Pont de Rennes Bridge - 17 min walk

Getting around

  • Rochester Station - 10 min walk
  • Greater Rochester Intl. Airport (ROC) - 11 min drive

Restaurants

  • Tapas 177 - 6 min walk
  • Java's Cafe - 7 min walk
  • Dinosaur Bar-B-Que - 8 min walk
  • Victoire - 8 min walk
  • Temple Bar & Grill - 8 min walk

About this property

Hyatt Regency Rochester

3.5-star hotel located in Downtown Rochester
Located close to Rochester Riverside Convention Center and Blue Cross Arena, Hyatt Regency Rochester provides a terrace, a coffee shop/cafe, and laundry facilities. The onsite restaurant, CORSO ~ Italian Casual, features American cuisine and happy hour. In addition to a bar and a gym, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool
  • Full breakfast (surcharge), self parking (surcharge), and express check-out
  • Concierge services, a banquet hall, and free newspapers
  • A porter/bellhop, a 24-hour front desk, and luggage storage
  • Guest reviews give good marks for the dining options, helpful staff, and walkable location
Room features
All 341 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and safes.
Other amenities include:
  • Free infant beds and free extra beds
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Bathrooms with designer toiletries and showers
  • 55-inch flat-screen TVs with premium channels
  • Refrigerators, coffee/tea makers, and heating

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered self parking on site (surcharge; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:00 AM: USD 10-22 for adults and USD 9-15 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • CORSO ~ Italian Casual
  • CORSO ~ Bar
  • STARBUCKS

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Free rollaway beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress

Bathroom

  • Bathroom (partially open)
  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • Cable channels
  • iPod dock
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

Similar properties

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Free WiFi
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Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 60 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 per room (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Breakfast fee: between USD 10 and USD 22 for adults, USD 9 and USD 15 for children (approximately)
  • Covered self parking fee: USD 17.00 per day (in/out privileges)
  • Pet fee: USD 60 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Hyatt Regency Hotel Rochester
Hyatt Regency Rochester
Hyatt Rochester
Rochester Hyatt
Rochester Hyatt Regency
Hyatt Regency Rochester Hotel Rochester
Hyatt Regency Rochester Hotel
Hyatt Regency Rochester Hotel
Hyatt Regency Rochester Rochester
Hyatt Regency Rochester Hotel Rochester

Frequently asked questions

Does Hyatt Regency Rochester have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Hyatt Regency Rochester?

As of Feb 3, 2023, prices found for a 1-night stay for 2 adults at Hyatt Regency Rochester on Feb 19, 2023 start from $125.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Regency Rochester pet-friendly?

Yes, Hyatt Regency Rochester allows dogs (limit 2 per room) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 60 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hyatt Regency Rochester?

Self parking is available for USD 17.00 per day.

What time is check-in at Hyatt Regency Rochester?

Check-in is from 3:00 PM - midnight.

What time is check-out at Hyatt Regency Rochester?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Hyatt Regency Rochester located?

Located in Downtown Rochester, this hotel is within a 10-minute walk of Rochester Riverside Convention Center, Blue Cross Arena, and Eastman School of Music. Strong is 0.5 mi (0.8 km) away. Rochester Station is 10 minutes by foot.

Can I cancel my reservation for free at Hyatt Regency Rochester and receive a full refund?

Yes, Hyatt Regency Rochester offers free cancellation on select room rates, because flexibility matters! Please refer to Hyatt Regency Rochester cancellation policy on our site for more details about any exclusions or requirements.

Hyatt Regency Rochester Reviews

Hyatt Regency Rochester Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 384 out of 883 reviews" "
" "10 - Excellent 43%
Rating 8 - Good. 259 out of 883 reviews" "
" "8 - Good 29%
Rating 6 - Okay. 122 out of 883 reviews" "
" "6 - Okay 14%
Rating 4 - Poor. 63 out of 883 reviews" "
" "4 - Poor 7%
Rating 2 - Terrible. 55 out of 883 reviews" "
" "2 - Terrible 6%

8.5/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.9/10

Eco-friendliness

Reviews

10/10 Excellent

Shannon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Comfortable bed. The restaurant had great food.
Stayed 1 night in Jan 2023

4/10 Poor

Anannya

Traveled with group
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
They don't do housekeeping properly and no laundry service. Very bad reputation of Hyatt internationally.
Stayed 4 nights in Jan 2023

4/10 Poor

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
While other toiletries were provided, there was no shampoo. I went down to the front desk to request shampoo, and they had none. Pillows were extremely small for the bed.

8/10 Good

Karen

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were spacious and clean. Unfortunately they did not service the room. Had to call for toilet paper. Did not bother to call but didn't have cups for the coffee maker. Disappointed with that. The rest of the stay was good. Elevators were adequately fast and wifi was good.

10/10 Excellent

Tara

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hyatt is connected to the Riverside Convention Center which is where my daughter's dance convention was being held. It was very easy and convenient to walk from our room to the convention center, without having to step outside!
Stayed 1 night in Jan 2023

6/10 Okay

Kamila

It’s was neutral

8/10 Good

Kwan Chi

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent stay.

8/10 Good

Kathleen, Rochester

Liked: Cleanliness, staff & service, property conditions & facilities
I didnt like the fact that i got charged for breakfast which was included. I was told i had to pay for breakfast buffet of $15.00!😡

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
I loved it! Clean rooms, polite people. Just checked out a bit early because it was more convenient to stay with a friend. Nothing bad at all!

10/10 Excellent

Will

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in downtown Rochester and just a few minutes drive from the Strong Childrens Museum. Was perfect for our stay.
Stayed 1 night in Dec 2022