Title: Hyatt Regency Rochester Reviews, Deals & Photos 2026 - Expedia [See all properties](http://www.expedia.com/Hotel-Search?regionId=&selected=10380&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hyatt Regency Rochester Downtown Rochester's perfect blend of comfort and convenience awaits travelers, with attentive multilingual staff ready to assist throughout their stay ## Photo gallery for Hyatt Regency Rochester ![Exterior - Hyatt Regency Rochester (Rochester)](https://images.trvl-media.com/lodging/1000000/20000/10400/10380/009c5c02.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Bar (on property) - Hyatt Regency Rochester (Rochester)](https://images.trvl-media.com/lodging/1000000/20000/10400/10380/78bf8553.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe - Hyatt Regency Rochester (Rochester)](https://images.trvl-media.com/lodging/1000000/20000/10400/10380/b450b23d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe - Hyatt Regency Rochester (Rochester)](https://images.trvl-media.com/lodging/1000000/20000/10400/10380/775380a0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - evening/night - Hyatt Regency Rochester (Rochester)](https://images.trvl-media.com/lodging/1000000/20000/10400/10380/7124dbea.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Hyatt Regency Rochester, in the heart of the city, offers a comfortable urban retreat. Enjoy rooftop terrace views, on-site laundry, and Italian cuisine at CORSO restaurant for breakfast and happy hour. Multilingual staff are always available to help. ## Reviews 7.4 Good ## Popular amenities - Pet friendly - Free WiFi - Restaurant - Air conditioning - Gym - Breakfast available ## Check prices for these days [Tonight ](https://www.expedia.com/Hotel-Search?startDate=2026-02-18&endDate=2026-02-19&selected=10380&PinnedHotelID=10380&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-02-18&endDate=2026-02-19&selected=10380&PinnedHotelID=10380&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.com/Hotel-Search?startDate=2026-02-19&endDate=2026-02-20&selected=10380&PinnedHotelID=10380&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-02-19&endDate=2026-02-20&selected=10380&PinnedHotelID=10380&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.com/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=10380&PinnedHotelID=10380&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=10380&PinnedHotelID=10380&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.com/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=10380&PinnedHotelID=10380&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=10380&PinnedHotelID=10380&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 9 of 9 rooms ### View all photos for Room, 1 King Bed (High Floor) ![Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/10400/10380/b450b23d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed (High Floor) 7.4 Good 6 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Refrigerator Flat-screen TV Hypo-allergenic bedding - 350 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Room, 1 King Bed ![Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/10400/10380/b450b23d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed 7.4 Good 19 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Refrigerator Flat-screen TV Hypo-allergenic bedding - 350 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Room, 1 King Bed, River View ![Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/10400/10380/b450b23d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, River View 7.8 Good 13 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Refrigerator Flat-screen TV Hypo-allergenic bedding - River view - 350 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Room, 1 King Bed, Accessible (Roll-In Shower) ![Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/10400/10380/b450b23d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Accessible (Roll-In Shower) 10.0 Exceptional 3 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Refrigerator Flat-screen TV Hypo-allergenic bedding - 350 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Suite, 1 King Bed (Skyline) ![Suite, 1 King Bed (Skyline) | Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/10400/10380/a8140a5d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed (Skyline) ### Highlights Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Refrigerator Flat-screen TV Hypo-allergenic bedding - 700 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Room, 1 King Bed, River View (High Floor) ![Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/10400/10380/775380a0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, River View (High Floor) 8.0 Very good 4 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Refrigerator Flat-screen TV Hypo-allergenic bedding - 350 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Room, 2 Queen Beds ![Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/10400/10380/8b8c7a02.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds 7.8 Good 60 reviews ### Highlights Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Refrigerator Flat-screen TV Hypo-allergenic bedding Pillowtop bed - 350 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Room, 2 Queen Beds (High Floor) ![Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/10400/10380/8b8c7a02.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds (High Floor) 8.4 Very good 5 reviews ### Highlights Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Refrigerator Flat-screen TV Hypo-allergenic bedding Pillowtop bed - 350 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Room, 2 Queen Beds, River View ![Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/10400/10380/8b8c7a02.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds, River View 7.2 Good 10 reviews ### Highlights Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Refrigerator Flat-screen TV Hypo-allergenic bedding Pillowtop bed - 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Pool - Parking included - Free WiFi - Restaurant 8.8 Excellent 458 reviews $110 nightly $125 total Mar 1 - Mar 2 Total with taxes and fees [](https://www.expedia.com/Rochester-Hotels-Courtyard-By-Marriott-Rochester-EastPenfield.h13811.Hotel-Information?chkin=2026-3-1&chkout=2026-3-2&rm1=a2®ionId=602966&destination=Rochester (and vicinity)&destType=MARKET&latLong=43.156151,-77.610504&searchId=77e0c51e-2d3a-4ab7-be92-21055b0ddfb6&top_cur=USD) ![Mod logo](https://a.travel-assets.com/egds/marks/onekey__standard__always_light.svg) Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures! [Sign in](https://www.expedia.com/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FRochester-Hotels-Hyatt-Regency-Rochester.h10380.Hotel-Information)[Sign up, it's free](https://www.expedia.com/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FRochester-Hotels-Hyatt-Regency-Rochester.h10380.Hotel-Information) ## About the neighborhood Located in Downtown Rochester neighborhood, Hyatt Regency Rochester is connected to the convention center. Looking to enjoy an event or a game while in town? See what's going on at Blue Cross Arena. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with mountain biking and hiking/biking trails. [Visit our Rochester travel guide](https://www.expedia.com/Rochester.dx602966) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.15641%2C-77.60822&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=1AXevB0Pn8r6VttUYD2LW8TQcV0=) 125 East Main Street, Rochester, NY, 14604 ### What's nearby - ![This place is called the Grand Canyon of the East and it’s got so few crowds and seems so unknown that I met a 50 year old from Rochester (less than 75 miles away!) who had never been there, so I say if you want a discovery in New York this is it!](https://images.trvl-media.com/place/87253/17157297-69b1-43a0-9c61-451a00cf1931.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Genesee River 2 min walk \- 0.1 miles - ![Strong featuring interior views](https://images.trvl-media.com/place/6066087/5e85f44b-621d-4e86-b29d-635523e6e9da.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Strong 8 min walk \- 0.5 miles - Rochester Riverside Convention Center 2 min walk \- 0.1 miles - Blue Cross Arena 6 min walk \- 0.4 miles - Eastman School of Music 8 min walk \- 0.5 miles ### Getting around - Rochester Station 10 min walk - Greater Rochester Intl. Airport (ROC) 12 min drive ### Restaurants - Rochester Public Library 4 min walk - The Street - Craft Kitchen And Bar 1 min walk - Mercantile On Main 3 min walk - Bar Bantam 4 min walk - Am/Fm Coffee 6 min walk ## About this property ### Hyatt Regency Rochester Hotel near Rochester Riverside Convention Center Located close to Blue Cross Arena and Strong, Hyatt Regency Rochester provides a terrace, a coffee shop/cafe, and laundry facilities. The on-site American cuisine restaurant, CORSO \~ Italian Casual, offers breakfast, lunch, and happy hour. In addition to a bar and a gym, guests can connect to free in-room WiFi. Other perks at this hotel include: - Full breakfast (surcharge), self parking (surcharge), and express check-out - Express check-in, a 24-hour front desk, and an elevator - A ballroom, a banquet hall, and concierge services - Guest reviews give top marks for the helpful staff Room features All 341 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property. Other amenities include: - Free infant beds and free extra beds - Hypo-allergenic bedding, pillowtop mattresses, and down comforters - Bathrooms with designer toiletries and showers - 55-inch flat-screen TVs with premium channels - Refrigerators, coffee/tea makers, and heating ## Similar properties ![Restaurant](https://images.trvl-media.com/lodging/91000000/90050000/90048700/90048682/8476d601.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton Inn & Suites Rochester Downtown Downtown Rochester - Pool - Breakfast included - Free airport shuttle - Pet friendly 9.6 Exceptional 573 reviews $145 nightly $165 total Mar 1 - Mar 2 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=90048682&PinnedHotelID=90048682&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/9000000/8270000/8263000/8262962/d0d8d0b2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Garden Inn Rochester Downtown, NY Downtown Rochester - 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Pet friendly - Parking included 9.0 Wonderful 539 reviews $98 nightly $111 total Mar 1 - Mar 2 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=37805040&PinnedHotelID=37805040&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-04&endDate=2026-03-05&selected=10380&PinnedHotelID=10380&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=10380,90048682,8262962,18137,24098) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Secured, covered self parking on site (USD 16 per day) - Wheelchair-accessible parking and van parking available - Onsite parking options include a garage ### Food and drink - Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 22 for adults and USD 9 to 15 for children - A bar/lounge - A coffee shop/cafe - A restaurant - Snack bar/deli ### Restaurants on site - CORSO \~ Bar - CORSO \~ Italian Casual ### Things to do - Gym - TV in common areas ### Family friendly - Free rollaway/extra bed - In-room crib - In-room refrigerator - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk - Shared microwave - Vending machine ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Wedding services ### Business services - 24-hour business center - Meeting rooms ### Outdoors - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 10 accessible parking spaces - Assistive listening devices - Braille/raised signage - Elevator (72 inch wide door) - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible pool - Wheelchair-accessible registration desk (36 inches high) - Wheelchair-accessible restaurant - Wheelchair-accessible van parking ### More - 25 floors - Ballroom - Banquet hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Down comforter - Free crib - Free rollaway/extra bed - Hypo-allergenic bedding - Pillowtop mattress ### Bathroom - Designer toiletries - Hair dryer - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - 55-inch flat-screen TV with premium cable channels - iPod dock - Pay movies ### Food and drink - Coffee/tea maker - Free bottled water - Limited room service - Refrigerator ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Free daily newspapers - Heating (climate-controlled) - Iron/ironing board - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Early check-in subject to availability Express check-in available Minimum check-in age: 21 ### Check-out Check-out before 11 AM Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Renovations and closures The following facilities or services will be unavailable from February 12 2026 to February 28 2026 (dates subject to change): - Swimming pool ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 60 per pet, per stay Service animals are welcome, and are exempt from fees Welcoming dogs only 2 total (up to 50 lbs per pet) Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation ### Children and extra beds Children are welcome Free rollaway/extra beds Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for full breakfast: approximately USD 10 to 22 for adults, and USD 9 to 15 for children - Covered self parking fee: USD 16 per day (in/out privileges) - Pet fee: USD 60 per pet, per stay - Service animals are exempt from fees - Late check-out is available for a fee (subject to availability) - An in-room safe is available for an additional fee The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property reserves the right to pre-authorize the guest's credit card prior to arrival. Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom. ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation A car is not required for transportation to and from this property ### Property is also known as Hyatt Regency Hotel Rochester Hyatt Regency Rochester Hyatt Rochester Rochester Hyatt Rochester Hyatt Regency Hyatt Regency Rochester Hotel Rochester Hyatt Regency Rochester Hotel Hyatt Regency Rochester Hotel Hyatt Regency Rochester Rochester Hyatt Regency Rochester Hotel Rochester ## Frequently asked questions ### Is Hyatt Regency Rochester pet-friendly? ### How much does it cost to stay at Hyatt Regency Rochester? ### How much is parking? ### What time is check-in at Hyatt Regency Rochester? ### What time is check-out at Hyatt Regency Rochester? ### Where is Hyatt Regency Rochester located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hyatt Regency Rochester Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.com/lp/b/content-guidelines) ### 7.8 Cleanliness ### 7.0 Amenities ### 8.0 Staff & service ### 7.6 Property conditions & facilities 10 - Excellent 395 8 - Good 212 6 - Okay 175 4 - Poor 115 2 - Terrible 103 ## Reviews ### 10/10 Excellent #### Manjeet Jan 19, 2026 Liked: Cleanliness, amenities, property conditions & facilities I Enjoyed my stay very clean and friendly staff !!! ##### Manjeet Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Tiffany Nov 4, 2025 Liked: Cleanliness, staff & service Very clean room and friendly staff ##### Tiffany Stayed 1 night in Nov 2025 ### 6/10 Okay #### Maureen Jan 11, 2026 Liked: Amenities, property conditions & facilities Room has scratched legs on the chair, dust in the corners and a pair of someones socks were underneath the sink on the floor indicating noone cleaned under there. The staff was awesome and very accommodating . ##### Maureen Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Brian Nov 12, 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean room. Friendly staff!@ ##### Brian Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Sarbjit Sep 22, 2025 Liked: Staff & service, property conditions & facilities Helpful staff , clean ##### Sarbjit Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Sonia Jul 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean , staff was very nice will stay again ##### Sonia Stayed 2 nights in Jul 2025 ### 8/10 Good #### Derek Sep 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities The room service was good. ![Blue Cross Arena](https://a.travel-assets.com/ugc/hotel-reviews/c09717b4-cfe3-4151-8081-800f76d8961b-1758475478091.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Blue Cross Arena](https://a.travel-assets.com/ugc/hotel-reviews/dbd1f00b-ce57-4189-b615-cf0b93c3fff6-1758475474226.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Derek Stayed 1 night in Sep 2025 ### 8/10 Good #### Norman Jul 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities great spot to be located in. ##### Norman Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Charles Jul 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great experience, quick easy check-in. Clean and spacious rooms as well. ##### Charles Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Kenneth Sep 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was very attentive to my needs and expidited my requests. ##### Kenneth Stayed 1 night in Aug 2025 ### 8/10 Good #### Jason Sep 22, 2025 Liked: Cleanliness, staff & service, amenities Room was comfortable and clean. Great location. Had to wait for an elevator for a few minutes several times since one of the three was out of order. ##### Jason Stayed 2 nights in Sep 2025 ### 4/10 Poor #### Claire Sep 21, 2025 Disliked: Property conditions & facilities Staff is nice. Property is falling apart ##### Claire Stayed 3 nights in Sep 2025 ### 6/10 Okay #### Anna Nov 16, 2025 Disliked: Amenities, property conditions & facilities The hotel lacks a lot of amenities at $250/night price. The front desk staff was friendly. But unfortunately the rooms are in much needed renovation: pillows are worn out and completely flat, rust stains in the bathroom floors, curtains don’t close all the way, A/C vents are so dirty the room becomes an allergy inducing trap, tv has almost no watchable channels and movies cost $18.99 to rent. Not to mention it is not in the best part of town so getting food near by is almost impossible. ![](https://a.travel-assets.com/ugc/hotel-reviews/8d2f7275-2122-4716-b7ac-45536e56109a-1763316193530.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a4899d4f-e753-4bfd-a811-4a1b516de0c7-1763316220592.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Anna Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### James M May 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great location and staff They are just wonderful..had a fantastic time. Hotel staff was top notch!!! ##### James M Stayed 2 nights in May 2025 ### 8/10 Good #### Georgette Apr 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities great staff and clean location ##### Georgette Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Verified traveler Jul 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great staff Husband and I had a night away without the kids. Good service, nice room. ##### Verified traveler Stayed 1 night in Jul 2025 ### 8/10 Good #### jeremy May 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very reasonable place to stay. Good value ##### jeremy Stayed 1 night in May 2025 ### 8/10 Good #### LISA Oct 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice hotel. Parking ramp is somewhat of an obstacle course but you feel safe and secure. Hotel lobby and room was very clean. Breakfast had some issues like rotting bananas. The fruit for yogurt was just about empty. The French toast sticks were hard as a rock. Staff was very nice and accommodating. ##### LISA Stayed 1 night in Oct 2025 ### 8/10 Good #### Dale Oct 5, 2025 Liked: Cleanliness, staff & service, amenities The elevators were mostly not working during our stay, but the staff kindly supported the line using the Service Elevator, - unexpected but effective. ##### Dale Stayed 1 night in Oct 2025 ### 6/10 Okay #### Co Jul 26, 2025 This property is located in downtown Rochester but is a ghost town on the weekend. Check in was quick, ##### Co Stayed 2 nights in Jul 2025 ### 6/10 Okay #### Linda Nov 12, 2025 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities, room comfort Room was clean and comfortable however went for a concert and their boiler was broken so could t take shower the entire time plus housekeeping entered room prior to 9am on check out day. All that was offered was a $16 refund. I find that almost insulting when I couldn’t shower after work to get ready for event or even after the concert ##### Linda Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Kim Apr 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was very accommodating ##### Kim Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Manuel Apr 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities convenience of location ##### Manuel Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Christopher Dec 1, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location to stay for a wedding at the Winter Garden ##### Christopher Stayed 1 night in Nov 2024 ### 6/10 Okay #### Mary Bean Jul 21, 2025 The view of the river was nice. 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