Kahler usually is synonymous with quality... but
Posted Mar 9, 2017
I reserved a single room with a king size bed on the first floor. I have an artificial knee that I was going to Mayo clinic to get checked out. When I arrived, the desk clerk informed me that the only room they had available due to an issue with airline staff booking was a room with two queen size beds. Then I was informed that was on the second floor. I asked for a price adjustment since this was not the room I reserved, the receptionist sheepishly went into a line of double talk and I was denied any price adjustment. Since it was 9pm and I had driven 300 miles to get there, I accepted the situation. A reputable hotel would have made a financial adjustment, since I have stayed at their downtown location several times and was a good customer. The pool area was great for families.