Desk, iron/ironing board, free cribs/infant beds, free WiFi

Reviews of Microtel Inn & Suites by Wyndham Rochester North Mayo Clinic

2 out of 5

Reviews

8.0

Very Good

Rating 10 - Excellent. 375 out of 1003 reviews" "
Rating 8 - Good. 386 out of 1003 reviews" "
Rating 6 - Okay. 128 out of 1003 reviews" "
Rating 4 - Poor. 64 out of 1003 reviews" "
Rating 2 - Terrible. 50 out of 1003 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Kenneth

All good!
Stayed 1 night in Mar 2024

10/10 Excellent

Robert, Dickinson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and comfortable beds.
Stayed 1 night in Mar 2024

4/10 Poor

Supakorn

Traveled with family
Disliked: Staff & service, property conditions & facilities
The vending machines were out of order both on the first and second floors
Stayed 1 night in Mar 2024

8/10 Good

Mike

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A no frills hotel, decent breakfast choice, clean room, comfortable bed. Great for a short term stay. Reasonable price.
Stayed 1 night in Feb 2024
Response from General Manager on Mar 5, 2024
Thank you for your feedback! We're glad to hear that you found our hotel suitable for your needs, with clean rooms, comfortable beds, and a decent breakfast selection at a reasonable price. We aim to provide a hassle-free experience for our guests, and we're delighted that you enjoyed your short-term stay with us. We appreciate your business and hope to welcome you back soon!

8/10 Good

Marvin

Business traveler, Traveled with partner
Liked: Amenities, property conditions & facilities
Enjoyed my stsy
Stayed 1 night in Feb 2024
Response from General Manager on Mar 5, 2024
Thank you for your feedback! We're pleased to hear that you had a positive experience overall. Your input is valuable to us as we continuously strive to enhance our services. We look forward to welcoming you back soon!

4/10 Poor

Curt

Stayed 3 nights in Feb 2024
Response from General Manager on Mar 5, 2024
Thank you for sharing your feedback. We're sorry to hear that your experience fell short of expectations. Your satisfaction is important to us, and we would appreciate any specific details or concerns you have so we can address them and improve our services. Please feel free to reach out to us directly with any further comments or suggestions. We hope to have the opportunity to better meet your expectations in the future.

4/10 Poor

Nathan

Disliked: Staff & service
Stayed 1 night in Feb 2024
Response from General Manager on Mar 5, 2024
Thank you for sharing your feedback with us, although we're sorry to hear that your recent experience didn't meet your expectations. Your satisfaction is important to us, and we would greatly appreciate any specific details or concerns you have so we can address them promptly and improve our services. Please feel free to reach out to us directly with any further comments or suggestions. We value your input and hope to have the opportunity to better meet your expectations in the future.

6/10 Okay

Marcus, Dubuque

Business traveler
Disliked: Staff & service, property conditions & facilities
Check in was slow, property is worn down, breakfast is very limited, fitness facility is worn and limited.
Stayed 1 night in Feb 2024
Response from General Manager on Mar 5, 2024
Thank you for sharing your experience with us. We apologize for any inconvenience you encountered during your stay. Your feedback is crucial to us, and we take it seriously. We'll address the issues you've raised with our team to ensure improvements are made. If you have any further comments or suggestions, please feel free to share them with us directly. We appreciate your input and hope to have the opportunity to better serve you in the future.

8/10 Good

Todd

Stayed 2 nights in Jan 2024

6/10 Okay

Mary, Omaha

Disliked: Staff & service, amenities
Stayed 4 nights in Oct 2023

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Never again
I stayed here over Christmas Eve I got there and had to check in and had a hold on my card which I was told I’d get back at check out I haven’t gotten it back yet we didn’t do anything to the room
Stayed 1 night in Dec 2023

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Scott

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Good choice
Microtel Rochester North is a good quiet place to stay if you have to go to Mayo clinic. It is close enough to drive in or use the shuttle bus. The breakfast is good and there are retail stores and restaurants close by as well. Have stayed there multiple times and been satisfied.
Stayed 1 night in Dec 2023

8/10 Good

Theodore

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Kathleen

Stayed 1 night in Dec 2023

8/10 Good

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

6/10 Okay

david

Liked: Cleanliness, property conditions & facilities, room comfort
Quick mayo clinic stay
Stayed 1 night in Nov 2023

10/10 Excellent

Dale

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people were great. Very welcoming. Especially Terry. He was super helpful showing me how to navigate this place and the big city. Super thankful to him. He's the reason I rebooked.
Stayed 1 night in Nov 2023

6/10 Okay

Kathrine May

Okay for an overnight stay
Stayed 1 night in Oct 2023

8/10 Good

Jon

Stayed 1 night in Nov 2023

8/10 Good

Michael

Stayed 1 night in Oct 2023

2/10 Terrible

Diana Lee

Business traveler, Traveled with pets, Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
To many local and long term guest staying there. Property is ok, but the atmosphere is horrible.

6/10 Okay

Melinda

Business traveler
Disliked: Cleanliness, property conditions & facilities
The room was clean and comfortable, but the walls are very thin - I could hear the TV in the next room clearly! Additionally, every vending machine was "out of order" and only a couple of the equipment pieces in the exercise room functioned. The breakfast was great, though!
Stayed 2 nights in Oct 2023

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s the best place to stay in Rochester at this price point
Stayed 1 night in Oct 2023

8/10 Good

Edeltraud

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was small but had everything we needed
Stayed 1 night in Oct 2023

8/10 Good

Kwanghoe

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good during my stay except for the room temperature. I could not adjust the setting to air conditioning, and the room was uncomfortably warm.
Stayed 1 night in Oct 2023

4/10 Poor

linda

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Lost our reservation Only decaf coffee Soda machines have signs, out of product Ice machines have signs, out of order No grab bars for shower
Stayed 2 nights in Oct 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Lee

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Very nice stay and appreciated help with needs after surgery. Staff very accomodating.
Stayed 2 nights in Oct 2023

6/10 Okay

Hannah

Stayed 1 night in Oct 2023

10/10 Excellent

Jeff

Stayed 1 night in Oct 2023

6/10 Okay

karla

Traveled with family
Disliked: Cleanliness, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Yan

Disliked: Staff & service
Cheap, not great
Stayed 1 night in Oct 2023

6/10 Okay

Mark

Business traveler
Liked: Staff & service
All the vending machines were empty!
Stayed 2 nights in Oct 2023

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I liked the room it was the perfect size and the bed was comfortable. I would stay again.
Stayed 8 nights in Oct 2023

4/10 Poor

Lora

Traveled with family and small children
Disliked: Property conditions & facilities
Staff was miserable when it was check in. They weren’t happy they had to stop their conversation with someone to check us in. Then when we got back from dinner and were in bed watching a movie, we get a call from the desk asking us if we were being loud…We are laying in bed! It’s not my fault the floors are 2mm thick and I have to pee every 3hrs. I would never recommend this place to my patients at Mayo Clinic. The elevator smells like someone is actively smoking cigarettes in it. Our bathroom has tile missing from the boarder of the shower. U can see dirt and schmutz caked in the grout by the shower. Never again.
Stayed 1 night in Oct 2023

6/10 Okay

KAREN

Disliked: Property conditions & facilities
Stayed 5 nights in Oct 2023

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Great room set up - shelves, storage, desk. Great location needs a little TLC
Stayed 1 night in Oct 2023

2/10 Terrible

Robin

Stayed 2 nights in Oct 2023

10/10 Excellent

Ledru

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was updated, clean and functional. The toilet could use an update, but otherwise everything was great. Breakfast was great!
Stayed 1 night in Oct 2023

6/10 Okay

Katherine

Liked: Staff & service, amenities
Disliked: Cleanliness
The front desk staff were very welcoming and friendly. The room was small but good size for two people. The shower head needed to be replaced. It was not a good showering experience. The room was musty and not well ventilated. We would not stay here again.

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms looked exactly as on the website, very clean and quiet neighborhood. Ease of access off the highway was great coming and going.
Stayed 1 night in Oct 2023

2/10 Terrible

Luisa

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The breakfast was no good and the WiFi didn’t work properly.
Stayed 3 nights in Oct 2023

8/10 Good

Sython

Stayed 1 night in Oct 2023

2/10 Terrible

Susan

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Beware
Filthy dirty, horrible condition. I believe this property is being used as transitional housing or halfway house. Abandoned broken up vehicles outside, folks sitting outside in bathrobes. Rooms are smelly and carpet beyond filthy. Broken outlets, paper stuffed in holes in walls. There are not many places I can say I’ve ever experienced the filth to this extent. Sign at the desk, no refunds,
Stayed 3 nights in Oct 2023

4/10 Poor

Emily

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Manohar, Neenah

Liked: Cleanliness, staff & service, property conditions & facilities
Check in took bit of time.
Stayed 1 night in Sep 2023

4/10 Poor

Omar

Stayed 2 nights in Sep 2023

10/10 Excellent

Marla

Liked: Cleanliness, staff & service, property conditions & facilities
Great room, very clean and quiet. Liked the Lazy Boy chair in the room (found out they have these in their rooms with 2 queens) And a good price. Would recommend.
Stayed 1 night in Sep 2023