Ratings based on 560 Verified Reviews

4.4 out of 5
93% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from chicago

Only one elevator and poor breakfast selection

Posted Jul 17, 2017
Even though there are so many rooms there is only one elevator which housekeepers also use. There are stairs but the are located on each side of long hallways. In the morning people are so frustrated because they had no choice but to wait for the elevator. Breakfast was terrible too. Omelette was so salty and disgusting. As we checked in there was a vacuum cleaner left right in front of our room. People were using the pool but going back and forth With wet feet making floor wet and slippery.
5 out of 5
Recommended
for Everyone
by A verified traveler from Pennsylania

Lovely, well-furnished, convenient hotel.

Posted Jul 8, 2017
Pros: I liked everything. Extremely convenient to airport (10 min). Extremely convenient to Rochester destinations, especially the University (5 min).
Cons: Nothing! (Well, hot tub was out of commission, but I'm sure they are working to get it back online. Pool was excellent.)
Location: Rochester is a lovely town with museums, parks, and great eating spots. Try Sticky Lips BBQ joint, or College Town eating joints.
Could not be better! Quiet riverside location. Clean, well-furnished, many amenities ... breakfast and reception. library room, business center, fire pit, 24 hour fitness and swimming pool up to 10 pm. A perfect room (small suite with queen bed, sofa, kitchen). This Staybridge is a gem, and one can tell that the management works very hard to keep it in lovely condition, and an inviting place for guests. Personally, I very much enjoyed feeding the ducks who waddled up from the river when a guest came down the stairs. 5+ stars.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Jun 28, 2017
Location: Right across from U of R
Lovely spot on the river, friendly and convenient location. Stayed here multiple times, always a home run!
3 out of 5
by Alexandra

Posted Apr 22, 2017 on Hotels
There were dirty towels in our room upon check in
5 out of 5
by Dhurata

This traveler left a rating score only Posted Apr 20, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

convenient for University of Rochester visit

Posted Apr 18, 2017
Pros: Convenient location if you are visiting the university. Room is nice and clean. Our room is a suite with kitchenette and a large dinning table.
Location: It is on the river, close to the trail, but far from downtown activity or restaurants.
It is located right across the river from the UR campus. Easy to get to by car and plenty of parking. The staff are nice and friendly.
4 out of 5
by John

Nice UR Hotel

Posted Apr 15, 2017 on Hotels
Nice hotel, centrally located to the UofR campus. Fold out bed was missing blanket but front desk replaced promptly.
3 out of 5
by A verified traveler

Convenient hotel near U. of Rochester

Posted Apr 14, 2017 on Hotels
Breakfast buffet was ok - not enough seating at first - awkward layout of room
5 out of 5
by James

Posted Apr 12, 2017 on Hotels
The staff was great!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 10, 2017 on Hotels