No Tell Motel
Posted Jul 13, 2015
Arrived at midnight to find our reservation messed up (4 adults with 1 bed), and we had lots of company at Front Desk. Placed in smoking room with BIG STINK, broken shower, no rollaway bed which was requested and confirmed, unable to provide change for vending machine, etc. The next day, we all realize that we too have the BIG STINK. We feel violated.
Comment from Hotel Management
Sep 10, 2015 by Mike Davern, Hotel Management
When reservations are made through Expedia etc. Sometimes the room types get lost in translation. We try to accommodate the best we can. We are sorry for the negative experience.