Ratings based on 64 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
93% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Posted Aug 4, 2016
Love the room renovations - no carpeting is genius
4 out of 5
by A verified traveler

Posted Jul 25, 2016
A wonderful one night stay! Will definitely will return and for a longer visit!!!
4 out of 5
by Peter from Niagara

Posted May 24, 2016 on Hotels
Stay was excellent, room was excellent, the only complaint was that the air conditioning compressor for several rooms was in my room and it was quite loud at night keeping me up periodically.
5 out of 5
by A verified traveler from Bethany Beach, DE

Great Hotel and Great Location

Posted May 15, 2016
Pros: Everything except the floor noise.
Cons: The floors in upper floors.
Excellent place, BUT, they did beautiful renovation of rooms with very classy porcelain tile on the floors but if you are on the first floor, the noise is very annoying from above. They obviously missed that design point. When anyone is walking above, the noise is inexcusable. They need to fix it. Everything else is exceptional, and I will stay there again but only on the top floor.
5 out of 5
by Charlene

This traveler left a rating score only Posted Apr 30, 2016 on Hotels
4 out of 5
by Elizabeth

This traveler left a rating score only Posted Mar 27, 2016 on Hotels
5 out of 5
by A verified traveler from New York Metro

Magnificent!

Posted Jan 23, 2016
Magnificent staff. Super location. Fantastic food & beverage service. Truly outstanding all round!
5 out of 5
by A verified traveler from Seattle

Great location in attractive town

Posted Jan 2, 2016
Good people. Pleasant experience. This is clearly the best hotel in the Rochester area. PS. Don't miss the local tap, Thirsties, just a block or two away!!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 1, 2015 on Hotels
5 out of 5
by A verified traveler

Posted Oct 27, 2015 on Hotels
The hotel was very clean and in an excellent location. Beautiful view by Erie Canal, nice bar/restaurant. I was disappointed that there was a small refrigerator or microwave and the bathroom was tiny. The recliner in the room was super comfortable as was the bed!