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Reviews of Comfort Suites Rock Hill Manchester Meadows Area

2.5 out of 5
Comfort Suites Rock Hill Manchester Meadows Area
1323 Old Springdale Rd, Rock Hill, SC

Reviews

8.4

Very Good

Rating 10 - Excellent. 430 out of 835 reviews" "
Rating 8 - Good. 253 out of 835 reviews" "
Rating 6 - Okay. 61 out of 835 reviews" "
Rating 4 - Poor. 50 out of 835 reviews" "
Rating 2 - Terrible. 41 out of 835 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Jimena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it has an inside pool and good breakfast
Stayed 2 nights in Mar 2024

2/10 Terrible

Chance

Disliked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

8/10 Good

lynda

Business traveler, Traveled with partner
Liked: Cleanliness, amenities
Bit dated but was clean. Staff not really engaging when entering the building. We only used it as a base as was there for business purposes.
Stayed 8 nights in Jan 2024

2/10 Terrible

Antonio

Stayed 2 nights in Mar 2024

10/10 Excellent

Suzan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here often, and it is always a good choice.
Stayed 1 night in Mar 2024

4/10 Poor

Hugh, Salt Lake City

No hot water; no blackout curtains; old carpet; general sense of uncleanliness.
Stayed 1 night in Mar 2024

2/10 Terrible

ron

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this hotel in the past and it was quite acceptable. Now it has completely gone horrible. The room smelt of some sort of cleaning chemical. The bath tub did not drain properly. The fridge was unplugged so it was not able to cool anything for hours. In the past they would always have the fridge running before your arrival. No we had to listen to it running constantly as we tried to sleep. The bed matress sheet looked as if it had already been slept in. The breakfast was a disaster. The coffee was only pee warm. The scrambled eggs were cold, there was no toast bread or any type of fresh fruit eg apples,oranges or bananas. I made a complaint at the front desk re the cold eggs and coffee with no real responce why. He could not even find where the person in control of the breakfast was. Note we will never stay at this hotel again.
Stayed 1 night in Feb 2024

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from v on Feb 20, 2024
Thank you.

2/10 Terrible

Kay

Stayed 2 nights in Feb 2024

6/10 Okay

Jessica

Traveled with family
Liked: Staff & service
Ok for the price.
Stayed 1 night in Feb 2024
Response from v on Feb 20, 2024
Thank you for sharing your feedback.

8/10 Good

Jeffrey

Traveled with family and small children
Liked: Cleanliness, staff & service
Substantial water damage on ceiling and drapery. Missing drapery pieces.
Stayed 1 night in Feb 2024
Response from v on Feb 20, 2024
We apologize for the inconvenience. We have taken care of this with maintenance. Hope you give us another chance.

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Clean , everything was very nice will use this place agin
Stayed 1 night in Jan 2024
Response from v on Feb 20, 2024
So glad you enjoyed your stay.

4/10 Poor

Joshua

Business traveler, Traveled with family
Liked: Cleanliness
Disliked: Staff & service
When we walked in there was a sign indicating the host was away from the front deck. We waited 10 minutes until she returned. The phone rang and instead of addressing us, she answered the phone first. I was not impressed. Also, the mini fridge was unplugged and had leaked water on the carpet. The tv remote does not work.
Stayed 1 night in Jan 2024
Response from v on Feb 20, 2024
We apologize for the inconvenience during your stay. We address all concerns with the staff to make sure all guests are satisfied with their stay. Hope you give us another chance.

8/10 Good

Ana

Stayed 1 night in Jan 2024
Response from v on Feb 20, 2024
Thank you.

10/10 Excellent

Vera

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, fast check in
Stayed 1 night in Jan 2024
Response from v on Feb 20, 2024
Thank you.

10/10 Excellent

Akai

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Elisa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area
Stayed 2 nights in Jan 2024
Response from v on Feb 20, 2024
Thank you.

10/10 Excellent

Melania

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room with kitchenette.
Stayed 2 nights in Jan 2024

10/10 Excellent

Laura

Stayed 2 nights in Dec 2023

6/10 Okay

Jason

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Checkin was good. Room was enormous and clean. However.... a double queen was booked but I was given a two double beds. Also, heater did not work on a cold night. Reception was called and told me it would take 10 minutes to warm up - it did not. Rate was very good for this property. Breakfast above average. I would stay again, but check the room before taking family inside.
Stayed 1 night in Jan 2024
Response from v on Feb 20, 2024
Glad you enjoyed your stay. We have heard and listened to your feedback and will make sure these things are taken care of. Hope to see you again.

8/10 Good

Christopher

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Matthew

Stayed 2 nights in Dec 2023

6/10 Okay

Samuel

Stayed 4 nights in Dec 2023

2/10 Terrible

Alchino

If you’re in a radius of 50 miles to this property, they will not accommodate you.Thumbs down
Stayed 1 night in Dec 2023

8/10 Good

Stacy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice and convenient
Stayed 1 night in Dec 2023

6/10 Okay

michael

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Paid more than I thought it was worth, maybe it’s under new management and it’s not quite ready?
Stayed 1 night in Dec 2023

6/10 Okay

Gordon

Traveled with partner
Disliked: Property conditions & facilities
The hotel is dated and needs a renovation. The key cards didn’t work so we had to ask for another room. No extra blankets available in the room. We asked for an extra blanket and it seemed dirty.
Stayed 1 night in Nov 2023

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family trip
Stayed 1 night in Nov 2023

4/10 Poor

Michelle

Disliked: Staff & service, property conditions & facilities
Not recommended. Hot Tub=Broke, room heat=Broke, Breakfast=Late, No Daily Housekeeping when staying 5 nights, Washing Machine steals quarters, Computer Center and Printer=Broke. Do yourself a favor and stay somewhere else!

8/10 Good

DUSTIN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was comfortable with the exception of the sofa bed. Breakfast was ok but they didn’t have bread to make toast. We would stay here again for the price we paid
Stayed 1 night in Nov 2023

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot for the price. Staff are great and rooms are comfy.
Stayed 1 night in Nov 2023

10/10 Excellent

Sherry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It smells amazing lol. Staff was pretty nice and we felt safe. Breakfast was not the best but nit the worst
Stayed 1 night in Oct 2023

4/10 Poor

Brittany

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
It was located in a good location, but that’s all. The pool area (INDOOR) had ants, smelled so strongly of chlorine it was hard to breathe, was dirty, didn’t have towels, and the hot tub was boarded up. There was substantial water damage on the ceiling. The elevator was terrifying: squeaked and cracked and bumped. The hallway was dark and yellow and gave serial killer active here vibes. The breakfast was by far the worst continental breakfast I’ve ever experienced. Just very lackluster experience. The rooms were clean, though.
Stayed 1 night in Oct 2023

10/10 Excellent

Joshua

Stayed 1 night in Oct 2023

8/10 Good

Stephanie A

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Shower in the handicap room has a bit of water stain damage. Initially a little smelly but was ok for our one night stay.
Stayed 1 night in Oct 2023

8/10 Good

Melvin

Liked: Room comfort
Good location, comfortable bed, rooms need updating. My overall stay was good.
Stayed 5 nights in Sep 2023

6/10 Okay

Demarcus

Liked: Cleanliness, staff & service
It was decent
Stayed 2 nights in Sep 2023

4/10 Poor

Darlene

Traveled with partner
Disliked: Staff & service
we had no phone for the 4 days and no maid service for our last 2 days. my wife's jewelry was found to be removed from our room.
Stayed 4 nights in Sep 2023

2/10 Terrible

Kearason

This property does not accept rock hill residents or residents 50miles of rock hill
Stayed 1 night in Sep 2023

10/10 Excellent

Brandon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick trip
Could use a better breakfast selection and ventilation in the pool.
Stayed 1 night in Sep 2023

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place To Stay
When you walk in the hotel has a wonderful smell of cleanliness that is not overwhelming. Our room was very clean. It smelled fresh and was very comfortable. Everyone was kind and helpful. The only thing I was worried about was a large crack the toilet had.
Stayed 1 night in Sep 2023

8/10 Good

Melvin

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my visit very much.
Stayed 1 night in Sep 2023

2/10 Terrible

joey

Disliked: Property conditions & facilities
We was told we xouldnt stay as we stayed within 50 miles of the hotel so we had to cancel
Stayed 2 nights in Aug 2023

2/10 Terrible

Christina Besancon

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Hot tub was out of order even tho there was a video of it working. Gym closed, indoor pool room extremely hot no air. Breakfast had old moldy ham and rock hard bagels. Carpet in hallway almost caused me to fall because of ripples. Extremely hot in hallway and elevator.
Stayed 1 night in Aug 2023

10/10 Excellent

Erica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Love that checkout is at 12 pm.
Stayed 3 nights in Aug 2023

2/10 Terrible

Cindy

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Aug 2023

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable for highway travellers. Best hotel for the money we have stayed at in years.
Stayed 1 night in Aug 2023
Response from Vicki on Aug 10, 2023
Thank you for your comment. We hope to see you again soon.

8/10 Good

Michelle, Watchung

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The hotel was fine. Our tv didn't work right away and had to figure it out, took about 45 minutes. Could use sprucing up to today's standards look wise. Paint, carpeting, decor old and stale. Bathroom is spacious enough but the air inside the room could be fresher. I didn't have time to go in the indoor pool, but that looked petty big. The area around had plenty to do for shopping and restaurants. The breakfast was so so if your into carbs but it was passable. I would stay there again for the convenience and the room was comfortable enough and roomy.
Stayed 1 night in Jul 2023
Response from Vicki on Aug 10, 2023
Thank you for your comment. We apologize for the issues that you experience during your stay. We hope you give us another chance.