Ratings based on 169 Verified Reviews

4.4 out of 5
97% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 20, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 13, 2016 on Hotels
4 out of 5
by Kimberley

This traveler left a rating score only Posted May 29, 2016 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveler from San Antonio

Posted May 11, 2016
Staff was slow as far as cleaning the room and changing out the towels.
1 out of 5
by Boann from Atlanta, GA

Horrible Customer Service!

Posted May 9, 2016 on Hotels
Horrible Customer Service. Lyndon at the front desk refused to treat the guests as a human. He was very rude in how he spoke and conducted his business. Check was suppose to be at 3. No rooms were available until closer to 3:45. They made it clear that they have to reserve the rooms that were ready for the customers that book through their site. The hotels.com customers get rooms last. We had to wait in the lobby for over an hour. Was given two sets of keys that didn't work. Lyndon did not believe me so walked me to my room to only see the key did not work. The owner/manager stood right behind him as he spoke to guests like this. The manager also never offered to help check people in while there was a line of over 5 and an open computer. Got double charged on my receipt and had to get that refunded before I left the next morning. Not worth the cost especially for a Holiday Inn.
5 out of 5
by Judy

This traveler left a rating score only Posted May 9, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

One night stay

Posted Apr 26, 2016
New hotel, everything clean and nice. Doesn't have free breakfast but a good buffet (we got tickets for free breakfast). Good location just off I-77. Staff was very accommodating.
5 out of 5
by Dennis from El Paso, TX

Business Training in Rock Hill, S.C.

Posted Apr 20, 2016 on Hotels
All of the staff provided such great services in this hotel, will not forget such a relaxing & quiet stay.
3 out of 5
by A verified traveler

Hotel is nice, staff not so much

Posted Apr 10, 2016 on Hotels
Front desk staff was not very friendly, neither at check-in nor at check-out
5 out of 5
by Georges from Indy

Posted Apr 10, 2016 on Hotels
Would go back