Ratings based on 54 Verified Reviews

2.5 out of 5
45% of guests recommend
2.6 Room cleanliness
2.8 Service & staff
2.7 Room comfort
2.4 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Ohio

This motel is not suitable for families.

Posted Jun 6, 2017
Pros: Nothing, the site was not appealing. The location was not convenient to suitable restaurants. The room was small and cramped.
Cons: This motel and location did not give my family a comfortable safe feeling.
Met with staff on cell phone "I will be with you in a minute, I have family problems." Bare chested guest smoking outside door. Withdrew to room when we approached. Checked bed sheets, they were dirty white brown in color. We elected not to stay at this hotel. Waiting for a promised refund.
1 out of 5
by A verified traveler

Horrible staff

Posted May 3, 2017
I got so poised only stayed 2 night and paid for 7 and got no refund oh they also checked some one in to my room and when i came back there was a guy sleeping in my bed in my room
1 out of 5
by robert

Stay somewhere else

Posted Feb 23, 2017 on Hotels
Dirty, damaged, worn-out and probably unhealthy
Comment from Hotel Management
Mar 8, 2017 by General Manager, Hotel Management
Robert, I want to make sure you stayed at the Microtel Inn & Suites Rock Hill. Because from your comments you said we "dirty, damage worn out and probably unhealthy" We take your comments seriously but wanted you to know last year we renovated at our property. We put new queen beds, carpet, 42"TV etc. If you look at our pictures on the web site you can see the changes. Can you call our hotel so we can address the comments. GM
4 out of 5
by susan

Posted Feb 5, 2017 on Hotels
Comment from Hotel Management
Mar 8, 2017 by General Manager, Hotel Management
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. GM
1 out of 5
by A verified traveler

Posted Oct 7, 2016 on Hotels
Office always closed. Had to go to adjacent motel for an attendant.
3 out of 5
by Jeremy

This traveler left a rating score only Posted Aug 30, 2016 on Hotels
3 out of 5
by richard from Philadelphia

A little rough around te edges

Posted Jul 24, 2016 on Hotels
An older motel close to the highway with several places to eat within walking distance.
2 out of 5
by marcy from Pittsburgh

no-tell motel.

Posted Jul 20, 2016 on Hotels
This is not a place to plan to stay at. It was the only room available at 9pm in the area where I got too tired to continue driveway. It is a no-tell motel and seems to also have residents staying there.
1 out of 5
by A verified traveler

No PHONE, No WiFi

Posted Jul 17, 2016 on Hotels
We didn't get towels daily, telephone did not work and this motel did not have WiFI. We had to constantly go to the front desk next door to get towels, ask questions, etc. If they are not going to offer housekeeping, local phone service and Wifi they need to remove these items from their websites
1 out of 5
by Brian from Ohio

Awful

Posted Sep 14, 2015 on Hotels
Sheets were nasty, carpet awful, and rude sevice!