Clean and Cozy
Posted Nov 4, 2016 on Hotels
The Hotel was very comfortable, clean and up to date. My only concern was when I approached the front desk, there were two people at the desk and neither of the two smiled nor greeted me. After standing, for about a minute or two the lady asked my name and proceeded to check me in. After getting pass that the room setting was perfect and very comfy! Would recommend overall
Comment from Hotel Management
Nov 8, 2016 by General Manager, Hotel Management
Thank you for providing feedback regarding your stay in Rock Hill. I would like to apologize for your initial impression of the staff's friendliness. I will address that with each of them, Customer service is very important to us and do not want this to affect anyone's stay.