Ratings based on 283 Verified Reviews

3.7 out of 5
75% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 14, 2017
The hotel was close to where we needed to be and they provided shuttle service to our event.
3 out of 5
by A verified traveler from Minnesota

Okay place to stay

Posted Sep 5, 2017
Pros: It was just a good half way point to our destination
Cons: cleanliness of rooms.
Location: too late at night to know
The staff was great, but the room needed some improvement in the cleanliness dept. We opened the drawer in the nightstand to find the guest info book and there was mold in the drawer and on the info book and bible. And the vent in the bathroom was filthy! But, when we told the front desk, someone that worked there, said he was going up immediately to take care of it and thanked us for letting them know.
4 out of 5
Recommended
for Everyone
by A verified traveler

Fantastic Staff, Great Location

Posted Jul 25, 2017
Pros: Location and excellent staff
Cons: Grease the elevator tracks
Fantastic staff accommodated me even when I showed up 3 hours early. Obviously this was luck of the draw with a room being available but they still put in the effort. The hotel itself is aging but has nicely face-lifted bathrooms/desks in the room. The elevators are really showing their age with comical sounds during operation. This is a great location with lots of restaurants and a outstanding riverfront park a short walk away. Overall a very good stay!
3 out of 5
by Tracey

One night only.

Posted Jul 24, 2017 on Hotels
Front desk service during check in and check out soured our experience. Room was fine, could hear noisey neighbors the whole time. Breakfast at Bennigans was not very enjoyable. Staff was not super friendly first thing in AM.
4 out of 5
by Emily

This traveler left a rating score only Posted Jul 20, 2017 on Hotels
5 out of 5
by Rich

Great in Rock Island

Posted Jun 28, 2017 on Hotels
Great location in the downtown area. Close to Augustana College for students and family.
3 out of 5
by A verified traveler

Posted Jun 26, 2017 on Hotels
They checked someone else into my room so between 9p and 10p someone opened my door and came in. I had a hard time sleeping after that.
3 out of 5
by Kristian

This traveler left a rating score only Posted Jun 21, 2017 on Hotels
5 out of 5
by Amanda

This traveler left a rating score only Posted Jun 20, 2017 on Hotels
5 out of 5
by Larry

This traveler left a rating score only Posted Jun 17, 2017 on Hotels