Ratings based on 273 Verified Reviews

3.3 out of 5
54% of guests recommend
3.5 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Rockford, Il

Nice Hotel

Posted Feb 6, 2018
Stay was a pleasant one.. will be going back. Close to alot of things Walmart, Dennys Steak n Shake... just to name a few, plenty options.
1 out of 5
by A verified traveler from IL

Cheap and you get what you pay for.

Posted Jan 29, 2018
Worse hotel I've ever stayed in! When you first walk in it smelled. The staff were all nice (just about the only good thing). Once we got into our room both of the card keys did not work took them back and one out of two of the newer card keys worked. The room was smelly and musty. The toilet was not clean, the sink area looked disgusting, a couple of the lamps did not work and not to mention the cops were there the next morning! Needs to be remodeled. Would never stay there again or recommend it to anyone. Definitely spend the extra money and go else where!!!
4 out of 5
Recommended
for Everyone
by A verified traveler from Rockford

Nice hotel close to food and airport

Posted Jan 15, 2018
Fast easy checkin,good breakfast,safe well lite parking.Many food places nearby
1 out of 5
by A verified traveler from Rockford, IL

Dump!

Posted Dec 22, 2017
Totally ruined my daughters 10th Birthday, which was not at all our fault. There was kids running all around being loud, police were called, curtains, carpet, & bathroom were filthy. Needless to say, we stayed all of about 2hrs & couldn’t get a refund. I wouldn’t let my dog stay at this hotel & the owner is a total jerk!
Comment from Hotel Management
Dec 24, 2017 by G, Hotel Management
Dear Anonymous, You stayed with us on 22nd Dec in Room# 317. We have strict policies against birthday parties and pool parties being held in hotel premises with guests who are not residents at the hotel and are clandestinely brought inside by residents for partying. This is a liability issue for the hotel and other guests are inconvenienced. Our registration card explains our policies in detail and the penalties imposed for flouting them. Thank you for staying with us.
2 out of 5
by A verified traveler

Posted Dec 9, 2017
The room was not clean , tiles in bathroom loose! It was Quiet! But the motel needs updated and cleaned better!
Comment from Hotel Management
Dec 11, 2017 by Ray, Hotel Management
Dear Guest, Thanks for bringing this to our attention. Guest comments both positive and negative help us address what needs to be done in the near future. It has just been a few weeks since we took over the ownership in November. We will be doing a major makeover in the near future. We will aim to meet your expectations next time around. Thanking You Sincerely, Ray Banerji General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 24, 2017
Easy check-in,staff friendly helpful. Motel needs updated
Comment from Hotel Management
Dec 1, 2017 by Ray, Hotel Management
First let us thank you for taking time to complete our survey. We apologize for any issue you may have come across. I will let you in on a little secret, we are in the beginning phases of remodeling. I hope this information helps and surely hope you give us another chance. Sincerely, Ray Banerji, GM
4 out of 5
Recommended
for Everyone
by A verified traveler from Kentucky

Dog friendly which is our first priority.

Posted Nov 18, 2017
Property needs a little TLC but staff attentive and bed comfortable.
Comment from Hotel Management
Dec 1, 2017 by Ray, Hotel Management
First let us thank you for taking time to complete our survey. We apologize for any issue you may have come across. I will let you in on a little secret, we are in the beginning phases of remodeling. I hope this information helps and surely hope you give us another chance. Sincerely, Ray Banerji, GM
4 out of 5
by Christopher

Posted Nov 8, 2017 on Hotels
Comment from Hotel Management
Nov 30, 2017
Dear Christopher, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! We apologize for any inconveniences caused during your recent stay. We recently acquired this hotel, barely two weeks ago on 15th Nov, incidentally well after your stay here, and will be doing a major makeover in the near future. We hope you will visit us again and we will do our best to make your stay more comfortable and enjoyable. Sincerely, Ray Banerji General Manager Comfort Inn
5 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

Good place

Posted Oct 28, 2017 on Orbitz
This is a great place to stay. And a warm indoor pool
Comment from Hotel Management
Nov 30, 2017 by Ray, Hotel Management
Dear Joe, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! We apologize for any inconveniences caused during your recent stay. We recently acquired this hotel, barely two weeks ago on 15th Nov, incidentally after your stay with us, and will be doing a major makeover in the near future. We hope you will visit us again and we will do our best to make your stay more comfortable and enjoyable. Sincerely, Ray Banerji General Manager Comfort Inn
1 out of 5
by A verified traveler from Rockford il

Cheap rates, that's about it

Posted Oct 23, 2017
Bugs in room, tub stopper did not work, wrappers by bed, pull out mattress did not work.
Comment from Hotel Management
Nov 30, 2017 by Ray, Hotel Management
Dear Natane, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! We apologize for any inconveniences caused during your recent stay. We recently acquired this hotel, barely two weeks ago on 15th Nov, incidentally after your stay with us, and will be doing a major makeover in the near future. We hope you will visit us again and we will do our best to make your stay more comfortable and enjoyable. Sincerely, Ray Banerji General Manager Comfort Inn