All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Enjoyed girls weekend at this hotel. We all felt welcome and were given great suggestions for eating and lots of help when needed!!
Pam
Stayed 2 nights in Oct 2023
Response from mars on Oct 11, 2023
Hello Pam and friends! It was a pleasure meeting all of you! I hope you will consider coming back another year :)
8/10 Good
Eric
Business traveler
Sep 29, 2023
Liked: Staff & service
The room was outdated. The shower wall was leaking and the shower head was old and difficult to manipulate.
The kitchen and breakfast was clean and spacious.
The parking lot is clean and well lit. Good location
Eric
Stayed 2 nights in Sep 2023
Response from mars on Oct 3, 2023
Hi Eric, Thank you so much for taking the time to review us! I apologize about your leaky shower, I will have maintenance look at that immediately! I am happy to see you enjoyed breakfast and the rest of the hotel. We are in line for a full property renovation and very much look forward to offering our guests an exciting new look!
Convenient location for my visit to Sycamore. Slept good, internet was fast enough, coffee was good. I'll stay there again next time I'm at our factory.
Glenn
Stayed 1 night in Aug 2023
Response from mars on Sep 8, 2023
Hi Glenn, Thank you so much for your review! We are very happy to see you slept well and enjoyed the coffee...we look forward to your next visit!
8/10 Good
ronald
Aug 17, 2023
Y
ronald
Stayed 5 nights in Aug 2023
Response from mars on Aug 28, 2023
Hi Ronald, Thank you so much for staying with us and the review!We hope to see you again soon :)
very comfortable and clean, pool was nice too! Staff were kind and attentive, would stay there again if traveling to that area.
Verified traveler
Stayed 3 nights in Jul 2023
Response from mars on Jul 10, 2023
Hello! Thank you very much for taking the time to let others know about us! We are thrilled that you enjoyed the pool and look forward to hosting you again soon!
10/10 Excellent
Soo
Jul 3, 2023
Soo
Stayed 1 night in Jul 2023
Response from mars on Jul 5, 2023
Hi Soo! Thank you for the review...I hope you will come and stay with us again!
Hi Jerry! Thank you so much for selecting us and taking the time to leave your review. We are pleased that you found your accommodations to your liking!
8/10 Good
Kate
Jun 26, 2023
Kate
Stayed 1 night in Jun 2023
Response from mars on Jun 29, 2023
Hi Kate, Thank you for selecting us and taking the time to review us. On behalf of all of us at Country Inn and Suites, we hope you will select us for any future visits to the area.
10/10 Excellent
Michelle
Jun 26, 2023
Michelle
Stayed 11 nights in Jun 2023
Response from mars on Jun 27, 2023
Hi Michelle, Thank you so much for being our guest and taking the time to review us. We hope to see you again soon!
Convenient location, generally clean, and yummy cookies.
Rachel Michele
Stayed 1 night in May 2023
Response from mars on May 31, 2023
Hi Rachel, We are so glad you enjoyed your stay and especially the cookies! Come on back anytime for some more :)
2/10 Terrible
Philip
May 19, 2023
Liked: Cleanliness, staff & service
dark depressing room, esp tv area. light bulbs pretty darn weak. had to check out. couldn’t take it.
Philip
Stayed 2 nights in May 2023
Response from mars on May 22, 2023
Hi Philip, I regret to see that you did not care for your accommodations at our property. Thank you for your feedback as all guest feedback is taken into consideration when planning renovations.Warm regards,
Hi Cheryl, Thank you so much for the five-star review! We are thrilled to see you enjoyed your stay and hope you will select us for your next trip to Sycamore!
10/10 Excellent
Cederrall
May 13, 2023
Cederrall
Stayed 1 night in May 2023
Response from mars on May 16, 2023
Hi Cederrall, Thank you so much for staying with us and posting your review! We look forward to your next visit!
Comfortable room, clean and well maintained. Will stay again when in the area
Anita
Stayed 1 night in Apr 2023
Response from mars on May 2, 2023
Hi Anita, Thank you so much for your review We are so pleased that you enjoyed your stay with us and on behalf of all of us at Country Inn Sycamore, we look forward to hosting you again!
Staff was very friendly and helpful. Love using the lobby for conversation. Wish hot tub was functional, but the pool was warm and clean. Quiet atmosphere and nice breakfast. Altogether a very nice stay.
Doreen
Stayed 1 night in Apr 2023
Response from mars on Apr 24, 2023
Hi Doreen, Thank you so much for the lovely review! We are so pleased to see you had a good stay with us and enjoyed the public spaces and breakfast. Please consider staying with us again soon!
Rooms were very spacious. Nice bathroom size as well. Separate sitting area with a door to the bedroom. Very nice! A bit pricey for.one night stay...$192. The breakfast was good and the hotel staff was very nice.
Timothy
Stayed 2 nights in Mar 2023
Response from mars on Apr 12, 2023
Hi Timothy, Thank you so much for review! I am so glad that you enjoyed the suite!
We had a very good Stay, the room was clean the facility was clean. The breakfast was great. The staff was very friendly.
Donna
Stayed 2 nights in Feb 2023
Response from mars on Mar 6, 2023
Hi Donna, Thank you so much for your review and feedback. We hope to have the opportunity to host you again soon!
10/10 Excellent
Felicia
Mar 3, 2023
Felicia
Stayed 1 night in Feb 2023
Response from mars on Apr 12, 2023
Hello Felicia, thank you so much for your review! We are very pleased to see that you enjoyed your stay and we hope to see you again soon!
6/10 Okay
Mark
Traveled with family
Mar 1, 2023
Liked: Staff & service
This is a well-located property with easy parking and access to services. The luggage carts are in very poor condition making them hard and unsafe to use. Our room had a toilet seat that had not been cleaned on the underside. The elevator makes odd lurches and jumps indicating a lack of maintenance.
Mark
Stayed 2 nights in Feb 2023
Response from mars on Mar 2, 2023
Hi Mark, Mt sincere apologies for the conditional issues you describe. I will have maintenance inspect the luggage cart immediately and speak to housekeeping regarding the cleanliness issue. Our elevator is regularly inspected and maintained to ensure safety. I do thank you very much for your feedback and assure you I will address all the issues you mentioned.
10/10 Excellent
Rhonda
Feb 26, 2023
Rhonda
Stayed 2 nights in Feb 2023
Response from mars on Mar 2, 2023
Hi Rhonda, Thank you so much for staying with us and submitting your review!
The breakfast didn’t start until 7am and the hot tub looks like it is permanently closed.I was looking forward to both.
Kiel
Stayed 1 night in Jan 2023
Response from mars on Jan 30, 2023
Hi Kiel, during the week breakfast runs 0600 to 0930 and on weekends it is 0700 to 1030. The hot tub in the pool area was permanently closed three years ago however the pool remains open.Thank you very much for your feedback and we hope to have the opportunity to host you again!
Aging badly. Bedding needs a refresh. The bathroom is very dated and unsafe for anyone not an athlete. Wallpaper, tile and walls are dingy and peeling. How could this place get such a good rating? Makes me not trust Hotels.com.
Deborah
Stayed 1 night in Jan 2023
Response from mars on Jan 15, 2023
Hi Deborah, Thank you for your feedback. I am sorry that you were disappointed with our property. It is certainly not the sort of feedback we hope for however I do understand. Again, we appreciate your feedback as it only helps us improve our service to our most valued guests!
It was very nice& roomy with the little “living room” .
Also, it was nice that they had coffee & hot chocolate available all the time. No house keeping on the weekends but they did bring up fresh towels upon request. My only suggestion is- bring your own tp!
Joanie
Stayed 5 nights in Dec 2022
Response from mars on Dec 28, 2022
Hi Joanie, Thank you for the wonderful review. We absolutely have toilet paper available though, just call the front desk if you run short :)No need to bring any supplies from home!
The hotel was pretty nice. Everything seemed pretty clean. The hotel lobby had a fire going on the cold night I got there, so that was nice. They also have a pretty good breakfast. I would recommend this hotel to other people staying in the area!
Morgan
Stayed 2 nights in Dec 2022
Response from mars on Dec 13, 2022
Hi Morgan, Thank you so much for being our guest and taking the time to let others know about us! I am so glad you enjoyed the fireplace, Its one of my favorite features also!
The property was nice and the employees friendly. The room was ok but there were ants in the bathroom and on the counter with the coffee pot and microwave.
Shelly
Stayed 2 nights in Dec 2022
Response from mars on Dec 13, 2022
Hi Shelly, so sorry about that! I have had that room thoroughly inspected and did not find any issues but I very much appreciate you bringing it to my attention!