Dear Peggy, We are delighted to read you were happy with your room and found it comfortable at Extended Stay America. Providing a cozy and pleasant stay is our priority, and we are thrilled you enjoyed your experience with us. Thank you for choosing to stay with us, and we look forward to welcoming you back for another great stay.Sincerely,Hotel Management

Dear Paul, Thank you for your feedback. We apologize for any inconvenience you experienced during the check-in process. We are actively working to improve our procedures to ensure a smoother and more efficient experience for our guests, even after hours. Your comments are valuable to us, and we appreciate your understanding. We hope to have the opportunity to welcome you back for a more seamless stay in the future.Sincerely,Hotel Management

Dear Fred, Thank you for choosing us. Thank you for your feedback. We apologize for any inconvenience caused by the odor in your room. Maintaining a fresh and comfortable environment for all guests is vital to us. We will address this issue with our housekeeping team to ensure thorough cleaning. Your satisfaction is our priority, and we appreciate your understanding. We hope to welcome you back for a more enjoyable stay in the future.Sincerely,Hotel Management

Dear Rosario, Thank you for sharing your experience. We are glad that, overall, you had an enjoyable stay. However, we are disappointed that we did not exceed every expectation. We value your feedback, and we take it to heart. Thank you for being our guest, and we hope you will stay with us again the next time you visit our city.Sincerely,Hotel Management

Dear Javier, We are so grateful for your kind words and for claiming us to be the most favorite hotel you have ever visited! It is always wonderful to see when guests can enjoy everything about our hotel. We genuinely pride ourselves on providing an exceptional stay for our guests; it means the world to us when we succeed. Our staff is devoted to ensuring each guest feels at home and wants to return, and we hope to see you again soon here at Extended Stay America.Sincerely,Hotel Management

Dear Javier, Thank you for your kind words about your experience at Extended Stay America! We're delighted to hear that you found our hotel very clean and enjoyed excellent service. Your positive feedback is truly appreciated. We look forward to welcoming you back to [Hotel's Name] for another enjoyable stay.Sincerely,Hotel Management

Dear Shevedia, Thank you for your review. We are pleased you enjoyed your comfortable and safe room and had a pleasant visit. It was a pleasure having you as our guest again, and we hope to make your stay memorable every time you are in the area.Sincerely,Hotel Management

Dear Karl, Thank you for your review. It is very pleasant to know your expectations for a clean hotel experience were met and we could give you a pleasant stay. Please return for another satisfactory visit.Sincerely,Hotel Management

Dear Janelle, Thank you for taking the time to review your stay with us. We are pleased that you enjoyed our spacious and comfortable room, and we certainly appreciate your kind comments about the friendly service of our staff. However, we hope you will accept our apologies regarding the availability of the ice machine. However, please know we do have ice trays for your convenience. We value your feedback and strive to improve our guest experience. It was a pleasure hosting your visit, and we hope to accommodate you again soon.Sincerely, Hotel Management

Dear Rashelle, We appreciate you taking the time to share your experience with us. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your experience. Moreover, we do not have ice machines on our property. Instead, we have ice trays for your convenience. We hope you will consider giving us a second chance so we can provide you with the superior hospitality you should always expect from us.Sincerely, Hotel Management

Dear Javier, We appreciate you choosing to stay at Extended Stay America and taking the time to write a review. It's great to know you had a wonderful stay and enjoyed all we offer! Your feedback is much appreciated, and we hope you will revisit us soon. Sincerely,Hotel Management

Dear Sarah, Thank you for staying with us. We appreciate you pointing out specific items that you loved and also areas where we can improve. We regret your experience did not meet your expectations, nor those of our team. We assure you that your concerns are being shared with the appropriate individuals, and action will be taken where necessary. We do hope you will consider giving us another chance to show you the hospitality for which we are known.Sincerely,Hotel Management

Dear Ronald, We apologize for your inconvenience during your late-night arrival. We understand it was an unacceptable process, and we appreciate your patience. Your feedback is valuable, and we will use it to improve our late check-in procedures to ensure a more seamless experience for our guests in the future. Thank you for sharing your experience, and we hope to welcome you back under better circumstances.Sincerely,Hotel Management

Dear Katherine, We're pleased you liked your room at Extended Stay America. We're sorry for the inconvenience caused by the noise from the neighboring party. We aim to provide a comfortable stay for all our guests and will continue monitoring and managing disruptions to ensure a peaceful environment. Thank you for your understanding and feedback.Sincerely,Hotel Management

Dear Danielle, Congratulations on your marriage. We were sorry to read your comments regarding our oversight in responding to your experience was unacceptable. We apologize that you had several issues during your stay, and we are grateful for your patience. We are taking appropriate steps to ensure future guests do not encounter the same issues. We would like an opportunity to show you the hospitality for which we are known, and we hope you will return the next time your travels bring you this way. Thank you again, and we send all our best wishes for your future together. Sincerely,Hotel Management

Dear Jesus, Thank you for staying with us. Our team strives to ensure an exceptional experience for each guest. Therefore, we are disappointed that your room did not meet your expectations. We appreciate you bringing these observations to our attention. Thank you for your feedback, and we assure you that we will take the necessary steps to address the issues you experienced. We value your business and hope you will give us another chance to exceed your expectations and provide you with the exceptional stay we are known for. Sincerely,Hotel Management

Dear Patric, Thank you for taking the time to write a review. We appreciate your feedback and are delighted that you found your room at Extended Stay America clean and comfortable. We apologize for any inconvenience caused by the air conditioner, construction noise, and external light. Your suggestions for improvement will be shared with our team, and we hope to welcome you back soon to provide an even better experience. Thank you for choosing us for your stay.Sincerely,Hotel Management

Dear Peter, Please accept our apologies for the issue with the cleanliness during your stay at our hotel. We take great pride in our hotel's service, cleanliness, and maintenance, and we hope this will not keep you from returning to enjoy the great experience we are known for providing. We will share your feedback with the concerned staff and resolve it. Thank you for your feedback, as we always want to improve our services. It was a pleasure hosting your visit, and we hope you will return soon for the flawless visit you deserve.Sincerely,Hotel Management

Dear Charles, Thank you for taking the time to share feedback about your recent stay. We apologize for any discomfort caused by the air conditioning unit and for falling short of your expectations in terms of cleanliness. Thank you for bringing this to our attention, and we will address this appropriately. We hope you will consider staying with us again and allow us to provide you with a seamless and enjoyable stay.Sincerely,Hotel Management

Dear Laurie, Thank you for leaving a positive review of your experience at Extended Stay America. We're thrilled that you found our rooms clean and comfortable, with the added convenience of a full kitchen at a great price. We're glad our accommodations met your expectations. It's fantastic to know that you enjoyed the proximity of various dining options nearby. We strive to provide a convenient location for our guests, and we're delighted that it added to your overall experience. We appreciate your feedback and hope to welcome you back for another excellent stay in the future.Sincerely,Hotel Management

Dear Theresa, It was a pleasure to read your fantastic review of Extended Stay America. We strive to provide our guests with comfortable accommodations and outstanding hospitality, and your compliments serve as an encouragement to all of us. Thank you for the recommendation, and we hope to be your hotel of choice every time you visit the city. Sincerely,Hotel Management

Dear Mark, Thank you for taking the time to evaluate your stay. Your feedback is invaluable and allows us to address areas that could have made your stay more enjoyable. We apologize for not providing the outstanding service you should always expect from us; your comments will help us to ensure a better experience for every guest going forward. We hope to welcome you again soon.Sincerely,Hotel Management