Ratings based on 57 Verified Reviews

4.4 out of 5
98% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Excellent Hotel

Posted Dec 1, 2016
I must say I was impressed. I'm from Rockford and recently moved away due to the crime and the condition of the city. I was so suprised to see that this Hilton was in such excellent condition. I was very comfortable. It was VERY clean, and the staff was wonderful. I will definitely stay here again when I come home to visit.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Fabulous property!!

Posted Nov 21, 2016
Pros: Clean, comfortable bed, great location.
Cons: No. It was great.
Location: Rockford has an endless list of options for entertainment! Summer Fests, hockey (Go Ice Hogs & Skate with Bob!) , waterparks..
I was coming in late at night and was nothing but pleasantly surprised. The property is fabulous. The pool looked amazing and included a children's little slide and what looked like a 0 depth area. Staff was extremely friendly. I would recommend this for a weekend getaway for sure!
Comment from Hotel Management
Nov 22, 2016 by Lauren, Hotel Management
Thank you for taking the time to share your thoughts regarding your stay at our hotel. As a highly valued guest of ours we truly appreciate your feedback. I am glad that you fully enjoyed your stay at our hotel and we are still working hard every day to improve upon ourselves so that we can provide the absolute best possible service to our guests. Thank you again for taking the time to give us your feedback and I hope that you will choose to stay with us again at the Hilton Garden Inn the next time that your travels bring you back to Rockford
4 out of 5
Recommended
for Everyone
by A verified traveler

see the Cubs

Posted Sep 7, 2016
Pros: good staff, nice accomodations
Cons: clean up grounds
everything was good, except broken glass was left in the front parking lot from Sat nite till Monday when we left
4 out of 5
Recommended
for Everyone
by A verified traveler

Was nice hotel, clean

Posted Mar 5, 2016
Pros: Clean and great pool for kids.
Hotel was clean and the pool area was very family friendly.
Comment from Hotel Management
Jun 16, 2016 by Tara, Hotel Management
We are so glad to hear you were pleased with your stay here at the Rockford Hilton Garden Inn. Thank you for your comments regarding your recent stay with us. We appreciate your business and the feedback you provided. Our goal is your 100% satisfaction and I'm glad we have meet your goals of an overall experience. Thank you again for your feedback and we hope to see you at the Rockford Hilton Garden Inn Soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 15, 2015
No problems, was there just overnight after a Jackson Browne concert.
Comment from Hotel Management
Jun 16, 2016 by Tara Lynn, Hotel Management
We are so glad to hear you were pleased with your stay here at the Rockford Hilton Garden Inn! Thank you for your comments regarding your recent stay with us. We appreciate your business and the feedback you provided. Thank you again for your feedback and we hope to see you at the Rockford Hilton Garden Inn Soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Freeport, IL

Nice place. No hot water

Posted Nov 4, 2015
Pros: Pretty nice facility.
Cons: Hot water heater.
Location: Right next to many stores and restaurants.
Gave us free breakfast and free night stay anywhere in USA to makeup for it. Good food.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 24, 2015
Clean, comfortable, friendly staff. Definitely going back next year.
Comment from Hotel Management
Jun 16, 2016 by Tara Lynn, Hotel Management
We are so glad to hear you were pleased with your stay here at the Rockford Hilton Garden Inn. Thank you for your comments regarding your recent stay with us. We appreciate your business and the feedback you provided. Our goal is your 100% satisfaction and I'm glad we have meet and exceeded your goals of an overall experience. I do appreciate your comments as I like to read the compliments to our staff during our daily morning huddles! Thank you again for your feedback and we hope to see you at the Rockford Hilton Garden Inn Soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Location was a little awkward to get to.

Posted Oct 18, 2015
Pros: Visually attractive, lots of parking, friendly very helpful staff.
Cons: To late. Difficult to get to from the highway. Have to drive past other hotels to get there. Slightly confusing.
Location: See above. I was attending a wedding nearby. Was good for me.
The hotel and staff were great, as usual at Hilton's.
5 out of 5
Recommended
for Everyone
by A verified traveler from M

very pleased

Posted Sep 28, 2015
Room was very clean & bathroom immaculate. A fan in the bathroom would be helpful, but otherwise it was great. Bed was one of the best I've slept in. Was nice to have a keurig & a very clean one. Room ac/heat unit was quiet & did not leave the room feeling humid. No traffic noise.
5 out of 5
Recommended
for Everyone
by A verified traveler from C

Wonderful except for the pool

Posted Jul 29, 2015
I chose this hotel on the Expedia app because it had a great looking pool. I have physical limitations and depend of doing exercises in a pool when traveling. The pool was empty. They offered one at a nearby hotel but that would be a hardship for me. After emailing Expedia, I received a full refund AND a voucher for my next trip. The hotel was more than accommodating and I would definitely stay there again.(When the pool is fixed!)