Ratings based on 152 Verified Reviews

3.3 out of 5
67% of guests recommend
3.5 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

It was a very nice hotel

Posted May 25, 2017
This was a very nice hotel and close to everything we needed for our son's graduation.
4 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful hotel, bad neighbors.

Posted May 10, 2017
The room was very nice and the staff was wonderful, but the room next to mine had very noisy tenants, to the point where I'd say they should have heard it and come out to check. The walls certainly aren't sound proof and the bed I was in was a bit noisy hitting the wall, but everything else was wonderful.
Comment from Hotel Management
May 21, 2017 by Vicky, Hotel Management
Sorry about the noise, I appreciate the kind words about the staff. Hope to see you again on a quieter weekend.
4 out of 5
Recommended
for Everyone
by A verified traveler

Just what we needed.

Posted May 8, 2017
Pros: Staff & location.
Cons: Room cleanliness. No tissues in the tissue box/container.
Location: The motel staff told us to show our key card if we ate at Fatty's (2 doors down) and we received a 10% discount.
This was just what we needed as we wanted something about an hour away from Carol Stream. We asked for and received a ground floor room with parking just outside the door. Staff (specifically, Vickie at the front desk) were excellent! Very informative and pleasant. The room itself seemed dated but the sheets were clean and they hade hand soap, shampoo/conditioner, coffee pot with a few cups. All that's needed in life. There was some sort of a train or commuter transportation nearby but only a couple times during the night. I do a lot of motorcycle riding and this place would be an A+ for that.
Comment from Hotel Management
May 21, 2017 by Vicky, Hotel Management
Thank you for the kind words. We hope to see you on your next visit to DeKalb. It was our pleasure!!
4 out of 5
Recommended
for Everyone
by A verified traveler

I'll stay here again.

Posted Apr 25, 2017
Pros: Right next to a Culver's, so easy to grab a sandwich or drink and on a main street. Easy to get around.
Cons: It isn't a new hotel, but my room was spotless.
Location: Close to Northern Il U and not far from the shopping area. Lot's of restaurants nearby.
I've stayed at other hotels in the area and this was very reasonably priced, room was very comfortable and clean.
Comment from Hotel Management
May 9, 2017 by Red Roof Inn & Suites Dekalb., Hotel Management
Thank you, we are fortunate to have Culvers, Fatty's grille and Pub, Popeye's, Happy Wok, and several convenient stores within walking distance. Hope to see you again!
2 out of 5
by A verified traveler from Chicago, IL

Work trip

Posted Apr 21, 2017
Pros: Location and price
Cons: Faster wi fi. Making sure people don't smoke in the rooms. Or, if they do, doing something about the smell.
Xavier at the front desk was very nice and very helpful. However, the bathroom smelled like smoke and the wi fi was slow.
Comment from Hotel Management
May 9, 2017 by Red Roof Dekalb Inn & SUites, Hotel Management
Thank you for choosing Red Roof Inn & Suites DeKalb for your work trip. I will share this with Xavier he is a Gem!!
4 out of 5
Recommended
for Everyone
by A verified traveler from MN

Close to good eats and drinks!

Posted Mar 4, 2017
Pretty quiet for a collage town hotel. Thank goodness.
Comment from Hotel Management
Mar 5, 2017 by Vicky, Hotel Management
Thank you, I'm glad you enjoyed your stay. I hope you will make Red Roof Inn & Suites DeKalb your lodging choice on your nest trip. Thank you,
3 out of 5
by A verified traveler

OK for the money.

Posted Feb 16, 2017
Pros: Cheap
Cons: Breakfast
Hotel was okay for the money, breakfast was advertised but no breakfast was available.
Comment from Hotel Management
Feb 23, 2017 by Vicky, Hotel Management
Thank you for your response. Unfortunately we stopped breakfast January 1. 2017. It did take a while for the websites to update, However next time your in the area I would like to offer you an upgrade upon arrival.
4 out of 5
by James

Convenient, a good value, and clean.

Posted Feb 3, 2017 on Hotels
Convenient, a good value, and clean.
Comment from Hotel Management
Feb 21, 2017 by General Manager, Hotel Management
Thank you for taking the time to complete our survey, Hope to see you again it was our pleasure!!
5 out of 5
by Cheryl

Convienent and clean hotel

Posted Feb 1, 2017 on Hotels
Very nice for an "inn". Pleasantly surprised. Worth the price.
Comment from Hotel Management
Feb 21, 2017 by General Manager, Hotel Management
Thank you for your kind words, See you on your next visit.
3 out of 5
by A verified traveler from mn

Posted Jan 22, 2017
Pros: Not much.
Cons: All the things I mentioned.
Location: Northern Illinois University
Needed inexpensive overnight stay with handicap accessibility and wifi. Exterior room entrance not close to handicap parking. Room comfortable, very limited TV channels, wifi very poor. Toilet grab bars poorly placed so no help in rising from stool. Walk in shower good, but showerhead very low. One bar of soap to share with bath and sink. No breakfast, just coffee even though there is a large space where it could be provided. By the time we bought breakfast elsewhere, we could have stayed at a less barebones facility for the same dollars.
Comment from Hotel Management
Feb 25, 2017 by Red Roof Dekalb, Hotel Management
Thank you for choosing our hotel on your trip to DeKalb. I apologize for the issues you had. We would like to make it up to you on your next visit.