Did not have all the blankets ready for all guests and when asked response was "I will try to find some". Bed was uncomfortable but clean. Not worth the money and location of hotel was not as desirable as I thought (that is on me).
Comment from Hotel Management
Oct 26, 2016 by Manager, Hotel Management
Thank you for taking the time to review the Residence Inn Rockford. I'm pleased that you enjoyed our complimentary breakfast. However, I apologize that our location and bed were not to your liking. I'm also sorry you did not receive the exceptional service we strive for. I have shared your comments with my team to ensure this was an isolated incident. I hope that we will have another opportunity to host you the next time your travels bring you to the area.