Ratings based on 89 Verified Reviews

3.4 out of 5
60% of guests recommend
3.6 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 7, 2017
Pros: Best option around.
In town for work. Checked in after a long day and the service was friendly and charming. Got to the room and it was beautiful. Recent remodel and update. Bed was great.
2 out of 5
by A verified traveler

All contractors. Pool closed. outside doors

Posted May 18, 2017
Expedia automatically gets you smoking room. Area is depressed and hotel supports local contractors. Little scary at night.
Comment from Hotel Management
May 23, 2017 by Ashley, Hotel Management
Hello, Thank you for staying with us! Unfortunately, we cannot control the rooms assigned by Expedia, since they are a third party and send us the reservation as its made on their site. Regarding the contractors, Rockingham is a small town and most of the business for any hotel in the town is through contractors. We truly do appreciate your business and do want to mention that we are an outdoor hotel and for your convenience, you can always call us directly at the property if you want to book a room, since you had a negative experience with our partner site. Sincerely, Ashley Hughes
4 out of 5
by Anthony

Nice Stay!!!

Posted Apr 9, 2017 on Hotels
People wher nice, hard working and friendly, overall customer service was good.
Comment from Hotel Management
Apr 11, 2017
Anthony, Thank you for your feedback! We appreciate you making us a part of your stay. Sincerely, Ashley Hughes
4 out of 5
by norene

Things were better.

Posted Apr 3, 2017 on Hotels
2nd wknd in a row I've stayed here! Ice machine worked this time. Overall we were pleased.
Comment from Hotel Management
Apr 5, 2017
Thank you for staying with us, we do apologize for any inconvenience caused by our Ice Maker not working. Unfortunately, we did experience relatively cold weather that night, the Ice Maker being an outside unit froze over. We sincerely apologize for this. We were glad to hear that you decided to chose to stay with us again. Sincerely, Ashley Hughes
5 out of 5
by Kathleen

A good place to stay

Posted Apr 3, 2017 on Hotels
Accommodations were clean, comfortable and sufficient. Everything we needed!
Comment from Hotel Management
Apr 5, 2017
Thank you for choosing us for your stay and hope to see you again. Sincerely, Ashley Hughes
3 out of 5
by norene

Posted Mar 30, 2017 on Hotels
The Ice machine never worked. I'm diabetic and need small amounts of ice for medication.
Comment from Hotel Management
Apr 5, 2017
Thank you for staying with us, we do apologize for any inconvenience caused by our Ice Maker not working. Unfortunately, we did experience relatively cold weather that night, the Ice Maker being an outside unit froze over. We sincerely apologize for this. Thank you for choosing us for your stay and hope to see you again. Sincerely, Ashley Hughes
5 out of 5
by Bedebec

Posted Mar 22, 2017 on Hotels
Comment from Hotel Management
Mar 23, 2017
Bedebec, Thank you for staying with us and taking the time to review our property. Hope to see you again. Sincerely, GM
5 out of 5
by Bedebec

Posted Mar 17, 2017 on Hotels
Comment from Hotel Management
Mar 23, 2017
Thank you
3 out of 5
by Anthony

Posted Feb 6, 2017 on Hotels
Comment from Hotel Management
Feb 14, 2017 by General Manager, Hotel Management
Thank you for staying with us and making us a part of your journey. Please let us know what we can do to make your your stay more comfortable next time. General Manager, Ashley Hughes
4 out of 5
Recommended
for Everyone
by A verified traveler from Savannah, GA

Nice hotel. Well kept. Friendly staff.

Posted Jan 17, 2017
Had to find a hotel for the night due to a breakdown. Quality Inn and Suites came through for me. Enjoyable stay.
Comment from Hotel Management
Feb 22, 2017 by Ashley, Hotel Management
Tom, We sorry to hear about the breakdown of your vehicle, but glad to know you had a comfortable stay at our property. Thank you for making us a part of your night. Sincerely, Ashley Hughes