Great hotel, not so great hot tub
Posted Jun 19, 2016 on Hotels
The hotel itself was very nice. We stayed while visiting Holiday World and it was only about a 20 minute drive away. The area was very quiet and clean. The hotel staff were very friendly and welcoming, and the breakfast crew made some delicious biscuits and gravy and eggs! There were a few downfalls though. They were only 2 restaurants close by for food, one being Mexican and the other pizza. We decided to go with the Mexican food and got carry out. Everyone's food was absolutely delicious but my mother in law ended up getting food poisoning, which was no fun. My husband and I decided to check out the hot tub being that it was one of the big reasons for choosing this comfort inn over the other one that was closer to the park. Big mistake! We were in there for about 3 minutes before my eyes starting itching. After about 10 minutes, my left eye started to swell shut. We immediately got out to go upstairs.(side note: I am not allergic to chlorine or pool chemicals). On our way to the room, we passed two men and overheard them comment about my eyes and how I must've gotten in the hot tub. I asked them if it happened to them and they replied that it had. When we mentioned it to the front desk, they apologized but didn't indicate anything was going to be done. Overall, the hotel was nice and clean, staff was friendly and location was quiet... Just stay away from the pool and hot tub!!
Comment from Hotel Management
Aug 8, 2016 by General Manager, Hotel Management
We want to thank you for your recent stay at our hotel. We are very sory to hear that you had a problem with the hot tub while you were here. Glad to hear you enjoyed the hotel otherwise. We hope you will decide to stay with us again in the future!