Ratings based on 557 Verified Reviews

4.5 out of 5
95% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Mar 26, 2018
Great customer service. Safe location. Good value.
Comment from Hotel Management
Mar 27, 2018 by General Manager , Hotel Management
Thank you for posting a wonderful review of the Hilton Garden Inn Rockville-Gaithersburg. We are pleased to know you found us to be a great value and loved the exceptional service provided by our team. Thanks for your business, and we look forward to your next stay. Ryan Urgo, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 13, 2018
Pros: Beautiful lobby and nice restaurant. Staff was very friendly
Cons: Bed was really hard.
Beautiful lobby and nice restaurant. Staff was very friendly and it's a good location. My only complaint would be that the mattress was very firm- almost like sleeping on the floor. Maybe it's new and needs to be broken in, but I really had trouble sleeping.
Comment from Hotel Management
Mar 13, 2018 by General Manager, Hotel Management
Thank you for taking the time for sharing your experience at the Hilton Garden Inn Rockville-Gaithersburg. We are happy you loved the great service provided by my team and that you were pleased with our property. However, I regret the inconvenience you had with the bed. We enjoyed having you as our guest and look forward to welcoming you back soon. Ryan Urgo, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 15, 2018
Real nice especially the pool. The staff was very helpful and polite
Comment from Hotel Management
Feb 16, 2018 by General Manager, Hotel Management
Thank you for choosing the Hilton Garden Inn Rockville-Gaithersburg and sharing your great experience. We are so happy you were impressed with all our service and facilities and that we were able to provide you an amazing stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Ryan Urgo, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Good place to stay

Posted Feb 7, 2018
Pros: The location is convenient and we like the amenities.
Cons: Don’t know.
Location: There are nearby restaurants and shopping areas.
We enjoy staying at this hotel. The location is great inear Rockville, MD. The rooms are clean and nicely furnished. We like having a coffee maker, microwave, and refrigerator in the room.
Comment from Hotel Management
Feb 7, 2018 by General Manager, Hotel Management
Thank you for posting a wonderful review of the Hilton Garden Inn Rockville-Gaithersburg, only minutes away from everything you may want to see and do in our nation's capital. We enjoyed having you stay with us and hope we will be your preferred choice when your travels bring you back this way! Ryan Urgo, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 30, 2018
Very clean lobby. Very clean room. Excellent food and service in the restaurant.
Comment from Hotel Management
Jan 30, 2018 by General Manager , Hotel Management
Thank you for taking the time to rate your stay at Hilton Garden Inn Rockville-Gaithersburg and for giving us a terrific score. We truly appreciate your business and are delighted your visit here was spectacular! We hope to serve you again soon. Ryan Urgo, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from maryland

Over all great

Posted Jan 14, 2018
The frig in my room never got cold. I didn’t care for the bed. I prefer a firm mattress, but this one was like a rock. Everything else great.
Comment from Hotel Management
Jan 18, 2018 by General Manager , Hotel Management
Thank you for including the Hilton Garden Inn Rockville-Gaithersburg in your travel plan and for letting u know you had a good stay. I have shared your feedback with my maintenance team so that they can have a quick review of your room. On behalf of my entire team, I invite you to visit us again soon. Ryan Urgo, General Manager
5 out of 5
by Robert Roa from Silver Spring

Posted Jan 3, 2018 on Hotels
was amazing. very nice
Comment from Hotel Management
Jan 5, 2018 by General Manager, Hotel Management
Robert, I am delighted you had an outstanding stay at the Hilton Garden Inn Rockville-Gaithersburg and that you loved all the aspects of our hotel. Thank you for the excellent review, and we look forward to hosting you again soon. Ryan Urgo, General Manager
4 out of 5
by A verified traveler

Posted Dec 30, 2017 on Hotels
Comment from Hotel Management
Jan 1, 2018 by James, Hotel Management
Thank you so much for the positive feedback. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Hilton Garden Inn Rockville-Gaithersburg. Ryan Urgo, General Manager
5 out of 5
by Dr Donald

Posted Dec 26, 2017 on Hotels
Comment from Hotel Management
Dec 28, 2017 by James, Hotel Management
Thank you for taking the time to rate your stay at Hilton Garden Inn Rockville-Gaithersburg and for giving us a terrific score! We truly appreciate your business, and we are delighted your visit here was spectacular! We hope to serve you again soon! Ryan Urgo, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Austin, TX

Very nice staff and nice hotel

Posted Dec 18, 2017
Room was always a little hot, but otherwise great experience.
Comment from Hotel Management
Dec 18, 2017 by General Manager, Hotel Management
Elaine, thank you for posting a wonderful review of the Hilton Garden Inn Rockville-Gaithersburg. We are glad you had a wonderful stay with us and enjoyed the service provided by our friendly staff. On behalf of everyone here, we invite you to stay with us again the next time you visit the nation's capital. Ryan Urgo, General Manager