Ratings based on 834 Verified Reviews

4.1 out of 5
84% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Feb 20, 2018
Experience was fantastic. Staying at this hotel allowed us to take a vacation in our own backyard. Very relaxing and accommodating. Staff were excellent! Gained customers for life.
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami, FL

Great location, up to date, clean

Posted Feb 12, 2018
Had a great time and they were very accommodating. Metro is an easy walk, even in the cold. This will be my hotel of choice when I stay around here again.
Comment from Hotel Management
Feb 12, 2018 by Manager, Hotel Management
We are thrilled to hear that we are your hotel of choice when staying in Rockville, what a wonderful compliment, thank you! We are glad you enjoyed your stay, even in the cold, and look forward to seeing you again!
1 out of 5
by A verified traveler

Place seemed as if it was on life support.

Posted Feb 11, 2018
Staff seemed to be more interested in complaining about other hotel guests then finding ways to accommodate customers. Once they realize I had booked thru a "third party" it seem I was a second class guest. No thanks never again.
Comment from Hotel Management
Feb 13, 2018 by Hote Manager, Hotel Management
We are very sorry if any member of our team made you feel that you were not welcomed at our hotel. It is always our intention to provide all of our guests with the exceptional service standards they expect when staying with Hilton, and we apologize for coming up short with you. We appreciate your feedback and will be sure to share your comments with our management team.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Visit to my brother.

Posted Feb 10, 2018
Pros: The like the location and the very good parking. The room was quiet but I expect this time of year is that way The room had two doors on wither side.
Cons: There might be a water pressure issue along the line. I heard some unconfirmed noise.
Location: I was not able to shop but there is a plethora of restaurants and shops within walking.
Staff very welcoming. The underground parking was just perfect, and the check-in person insured I knew my way from the car to my room. I had a very pleasant dinner with waitstaff who let me enjoy my sweet potato fried. Happy hour provided a wonderful red for me to experiment with. The volume in the place was perfect for a lone diner.
Comment from Hotel Management
Feb 13, 2018 by Hotel Manager, Hotel Management
We are glad to hear that you enjoyed your visit with your brother and your stay with us. Thank you for sharing your review and for the many compliments. We appreciate you choosing to stay with us at Hilton and hope to see you again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 10, 2018
Na not interested in doing so. Thus should it be mandatory. It's a turnoff
Comment from Hotel Management
Feb 14, 2018 by Revenue Manager, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from Lewisville, TX

Nice hotel

Posted Feb 5, 2018
Great stay visiting friends. Staff was friendly. Hotel was cean.
Comment from Hotel Management
Feb 14, 2018 by Revenue Manager, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Great hotel on Rockville Pike

Posted Feb 3, 2018
Check in was a breeze. Reception staff Was really helpful. The room itself was in great condition clean. On the street and underground parking was plentiful. Overall a really pleasing stay.
Comment from Hotel Management
Feb 14, 2018 by Revenue Manager, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 15, 2018
I had a good time. The hotel was clean. The buffet breakfast was worth the price.
Comment from Hotel Management
Feb 14, 2018 by Revenue Manager, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from Jacksonville ; Florida

Nice hotel walking distance to train station

Posted Jan 14, 2018
Pros: Location
Cons: Check in time should be earlier .
Location: Plenty of shops and restaurants
Great location comfortable stay .walking distance to shops and train station .
Comment from Hotel Management
Feb 14, 2018 by Revenue Manager, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler

Conveniently located close to the Metro stop

Posted Jan 9, 2018
Hotel seems quite new, but one of the doors to my room would not close. Some of the standard toiletries were not available in the room.
Comment from Hotel Management
Feb 14, 2018 by Revenue Manager, Hotel Management
Thanks for staying with us. We appreciate your feedback!