Ratings based on 422 Verified Reviews

4.5 out of 5
91% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 18, 2017
cant wait to return ASAP; excellent facilities & restaurant!
3 out of 5
by A verified traveler from Indianapolis

Formal, very business oriented

Posted Dec 2, 2017
Perfect for those who enjoy the comforts that the corporate office offers. I prefer to leave that behind at the end of the day and and relax in a casual environment.
Comment from Hotel Management
Dec 3, 2017 by Wanda , Hotel Management
Dear Ralph, Thank you for visiting us and for taking the time to rate our property. We hope to welcome you back in the near future. Warm Regards, Wanda
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel and reasonable price!

Posted Nov 10, 2017
Rooms are nice, beds are GREAT! Bar is very good, and food is EXCELLENT! Scallops and filet mignion are both very good.
Comment from Hotel Management
Nov 14, 2017 by Wanda, Hotel Management
Dear Guest, Thank you for the great review. We are pleased you enjoyed your stay. We love to welcome you back. Warm Regards, Wanda
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston MA

Great place to rest your head!

Posted Nov 9, 2017
Pros: service and cleanliness
Cons: heaters outside and se able to bring drinks outside sitting area by the bar.
I used to stay at other hotels in Hartford since I am there once a week for two nights, and by far the best place i have stayed is the Sheraton Hartford South Hotel in Rocky Hill. The staff is always welcoming and helpful. The hotel gym is always clean and organized very well. which is huge for me since I work out 2 a day. The restaurant/Bar is amazing!! I definitely would suggest that you stay here when anywhere near Hartford even if you are 20 min away it is worth the drive.
Comment from Hotel Management
Nov 11, 2017 by Wanda , Hotel Management
Dear George, We really appreciate you taking the time to rate our property and for sharing your experience. We love to know you had a great stay and that you will stay with us during your visit to the city. We look forward to seeing you again. Warm Regards, Wanda
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 1, 2017
Friendly staff, except the breakfast wasn’t that great.
Comment from Hotel Management
Nov 6, 2017 by Wanda, Hotel Management
Dear Guest, Thank you for choosing the Sheraton Hartford South Hotel. We love to welcome you back in the near future. Warm Regards, Wanda
2 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Oct 23, 2017
It was a nice hotel and very clean. We had 2 issues. The room smelled musty, and the tv didn't work. I was told the manager would call when she came in and never did.
Comment from Hotel Management
Oct 24, 2017 by Wanda , Hotel Management
Dear Guest, Thank you for your choosing the Sheraton Hartford South Hotel . We have shared your feedback with the appropriate party. A follow up call will be made in regards to our discussion. Warm Regards, Wanda
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston, MA

Nice hotel

Posted Oct 18, 2017
Nice, clean hotel. Pool looked nice, but was occupied by guests. Wish it were a little bigger to accommodate more!
Comment from Hotel Management
Oct 18, 2017 by Wanda, Hotel Management
Dear K.D, Thank you for taking the time to rate our property and for the great review. We hope you do come back and enjoy the pool. Thank you again! Warm Regards, Wanda
5 out of 5
Recommended
for Everyone
by A verified traveler

Very comfortable bed

Posted Oct 8, 2017
We stayed one night at the Sheraton. We arrive after 9:30, check in was quick and convenient. We found the room clean, and the beds very comfortable.
Comment from Hotel Management
Oct 8, 2017 by Wanda , Hotel Management
Dear Guest, Thank you for choosing the Sheraton Hartford South Hotel. We are pleased to know you enjoyed your stay. We hope to see you back in the near future. Warm Regards, Wanda
4 out of 5
Recommended
for Everyone
by A verified traveler from montreal

Nice hotel , close to main autoroute ,

Posted Oct 6, 2017
Service was good so was the onsite restaurant. Conveniently located , good amenities , rooms were clean and comfortable! I would stay there again.
Comment from Hotel Management
Oct 6, 2017 by Wanda , Hotel Management
Dear Guest, Thank you for taking the time to rate our property and for the great review. We hope to welcome you back in the near future. Warm Regards, Wanda
5 out of 5
by Gloria J.

Sheraton in Rocky Hill is a great place to stay!

Posted Sep 11, 2017 on Hotels
Stayed here many times. The staff is very accommodating. Love the pool and hot tub. Rooms are lovely.
Comment from Hotel Management
Sep 25, 2017 by Wanda, Hotel Management
Dear Gloria, Thank you for your awesome feedback and for the 5 star rating. We hope to welcome you back in the near future. Warm Regards, Wanda