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Reviews of Holiday Inn Rocky Mount - US 64, an IHG Hotel

3 out of 5
Holiday Inn Rocky Mount - US 64, an IHG Hotel
200 Enterprise Dr, Rocky Mount, NC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 618 out of 1002 reviews" "
Rating 8 - Good. 266 out of 1002 reviews" "
Rating 6 - Okay. 57 out of 1002 reviews" "
Rating 4 - Poor. 32 out of 1002 reviews" "
Rating 2 - Terrible. 29 out of 1002 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Thomas

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Sandra

Liked: Cleanliness
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 23, 2024
Thank you for your review.

10/10 Excellent

Ruffin

Liked: Cleanliness, staff & service, property conditions & facilities
All around great stay.
Stayed 3 nights in Apr 2024
Response from General Manager on Apr 23, 2024
I am glad you had a great stay! Thank you for your review.

10/10 Excellent

Ginger

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and very nice. I would stay here again.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 16, 2024
I am happy you enjoyed your stay, and that the hotel was clean and nice, thank you for your review.

8/10 Good

nguu

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on Apr 16, 2024
Thank you for your review.

10/10 Excellent

robin

Stayed 1 night in Apr 2024
Response from General Manager on Apr 16, 2024
Thank you for your review.

10/10 Excellent

LaShae

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, and close to everything.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 15, 2024
I am glad you enjoyed our location, thank you for your review.

10/10 Excellent

Tonya

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice!! Nice staff! Very clean. Would stay again
Stayed 1 night in Apr 2024
Response from General Manager on Apr 15, 2024
I am happy to hear you enjoyed your stay and found the hotel clean and friendly Thank you for your review.

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on Apr 16, 2024
Thank you for your review.

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Great check-in!
Stayed 1 night in Apr 2024
Response from General Manager on Apr 15, 2024
I am happy to hear you had a great check in! Thank you for your review.

10/10 Excellent

Elizabeth

Traveled with family
Updated and clean. Friendly staff. Very comfortable bed.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 8, 2024
I am happy you enjoyed your stay, thank you for your review.

8/10 Good

Dianna

Stayed 1 night in Apr 2024

2/10 Terrible

Jim

Traveled with partner
Disliked: Cleanliness
The door was open and garbage in the pail Broken glass on the floor
Stayed 1 night in Mar 2024
Response from General Manager on Apr 4, 2024
I apologize for the inconvenience you experienced, we will look into this to make sure it does not happen again. Thank you for your review.

10/10 Excellent

Queenisha

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from General Manager on Apr 2, 2024
Thank you for your review.

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to I 95.
Stayed 1 night in Mar 2024
Response from General Manager on Apr 1, 2024
I am glad you enjoyed our location near I-95, thank you for your review.

10/10 Excellent

Karol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect, but the tv was below standard, the tv screen was blue and it was a small tv. Aside from that the breakfast was one of the best i ever had in a hotel great job there
Stayed 1 night in Mar 2024
Response from General Manager on Apr 1, 2024
I am happy you enjoyed your stay, and you enjoyed our full-service restaurant! I do apologize for the TV, we will check this to ensure it is working properly, thank you for your review.

4/10 Poor

Lorraine

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel staff at check in was very slow and until I asked never mentioned the breakfast for two that I paid for on Expedia. Then the coupon she gave me was limited to $25. The room was a lovely size but the furniture was stained and run down. When I checked out I once again asked about the breakfast cost since it does not mention any limit on the Expedia website. He told me they cannot control what Expedia puts on their site. They charged us an additional $14 which I think is false advertising.
Response from General Manager on Mar 28, 2024
I apologize for any mis understanding you had with our restaurant. The breakfast package we offer is for breakfast for two people who are sharing one room. Any additional items would be an extra cost. Thank you for your review.

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet room.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 27, 2024
Thank you for your review.

10/10 Excellent

Edmund

Stayed 1 night in Mar 2024
Response from General Manager on Apr 15, 2024
Thank you for your review.

10/10 Excellent

Thomas R

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from General Manager on Mar 20, 2024
Thank you for review.

8/10 Good

Pierce

Liked: Cleanliness, staff & service, property conditions & facilities
No pressure in shower and water needed to be hotter
Stayed 1 night in Mar 2024
Response from General Manager on Mar 18, 2024
I apologize for the inconvenience you had with your shower; we will look into this to ensure everything is working properly. Thank you for your review.

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, very noce
Stayed 1 night in Mar 2024
Response from General Manager on Mar 18, 2024
I am glad you enjoyed your stay, thank you for your review.

10/10 Excellent

nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay
Stayed 1 night in Mar 2024
Response from General Manager on Mar 8, 2024
Thank you for your review.

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from General Manager on Mar 6, 2024
Thank you for your review.

4/10 Poor

Joseph

Liked: Cleanliness
Front desk could not find my reservation . Resolved after long wait worsened by well -meaning but somewhat less skilled staff
Stayed 1 night in Feb 2024
Response from General Manager on Mar 1, 2024
I apologize for the confusion at check, thank you for your review.

10/10 Excellent

Lois

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from General Manager on Mar 1, 2024
Thank you for your review.

6/10 Okay

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from General Manager on Feb 28, 2024
Thank you for your review.

8/10 Good

Carol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very good, clean and the bed comfortable. We had our dinner in the restaurant and it was a very poor meal. The food was not satisfactory and the value in terms of pricing was very poor. Unfortunately, this gave us a negative feeling about the property even though we were very satisfied with the lodging area.
Stayed 1 night in Feb 2024
Response from General Manager on Feb 23, 2024
I am sorry you did not enjoy your experience in the Bistro; we are going to check to see what happened to ensure it does not happen again. I am happy to you hear you enjoyed you the room. Thank you for your review.

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend
Stayed 1 night in Feb 2024
Response from General Manager on Feb 19, 2024
I am happy you would highly recommend, thank you for your review.

2/10 Terrible

Ruth

Disliked: Cleanliness, staff & service
We asked to be assigned a room in a quiet area. On our floor was a large group of teenagers who yelled all night.
Stayed 1 night in Feb 2024
Response from General Manager on Feb 5, 2024
I apologize you did not enjoy your stay, thank you for your review.

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location, just off the interstate was ideal for me. The front desk staff was friendly and efficient. The room was very clean.
Stayed 1 night in Jan 2024
Response from General Manager on Jan 29, 2024
I am happy you enjoyed our location and found the staff friendly. Thank you for your review.

8/10 Good

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
Decent stay, bed was comfortable and the room was very clean.
Stayed 1 night in Jan 2024
Response from General Manager on Jan 29, 2024
I am happy you enjoyed your stay and found the bed comfortable. Thank you for your review.

10/10 Excellent

Jay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was terrific, very happy and nice.
Stayed 6 nights in Jan 2024
Response from General Manager on Jan 29, 2024
I am happy to hear the staff was terrific, thank you for your review.

10/10 Excellent

Cindy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from General Manager on Jan 29, 2024
Thank you for your review.

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stop in the South
This was a great stop . Anytime we drive on Route 95 whether to Georgia, South Carolina or Florida, we will make sure to stop here. It has a bar and restaurant on the property. The staff is very friendly and the room was quite clean and fresh.
Stayed 1 night in Jan 2024
Response from GM on Jan 11, 2024
I am happy to hear you enjoyed your stay and had a chance to enjoy our full service restaurant. Thank you for your review.

10/10 Excellent

Brian M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Favorite place
Stayed 1 night in Jan 2024
Response from General Manager on Jan 29, 2024
I am you enjoyed your stay, thank you for your review.

10/10 Excellent

Walter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice property along I95
Nice hotel with clean ample rooms, good service and nice common areas. Comfortable bedding. Service is very friendly and a good place to stop over if you are driving along I95.
Stayed 1 night in Jan 2024
Response from General Manager on Jan 29, 2024
I am happy you enjoyed your stay and found the team friendly. Thank you for your review.

10/10 Excellent

Noah

Traveled with partner
Stayed 1 night in Jan 2024
Response from General Manager on Jan 29, 2024
Thank you for your review.

10/10 Excellent

Denis

Stayed 1 night in Jan 2024
Response from General Manager on Jan 29, 2024
Thank you for your review,

4/10 Poor

Carmela

Stayed 1 night in Jan 2024
Response from GM on Jan 11, 2024
Thank you for your review.

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right off interstate, staff was great, very friendly. Room was clean, quiet and comfortable
Stayed 1 night in Dec 2023
Response from General Manager on Jan 29, 2024
I am happy you enjoyed our location right off the highway. Thank you for your review.

10/10 Excellent

Mandy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely love the staff and the service received. They have excellent hot cooked breakfast and the rooms are quality. My top pick when I'm working in the area. A
Response from Thank you for your review. on Feb 13, 2024
I am happy to hear that the staff took great care of you!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great one night stay
All the accommodations were clean and operational. (Not always the case in competing brands). Nice that the facility has a restaurant and bar. Employees very friendly and helpful. Special shout out to Nichole in the restaurant for her excellent service.
Stayed 1 night in Jan 2024
Response from General Manager on Jan 29, 2024
I am happy your enjoyed stay and you enjoyed our full-service restaurant.

10/10 Excellent

Serge

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from GM on Jan 8, 2024
I am happy you enjoyed your stay, thank you for your review.

10/10 Excellent

YuVonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing at this time
Stayed 1 night in Dec 2023
Response from GM on Jan 8, 2024
I am happy you enjoyed your stay, thank you for your review.

10/10 Excellent

Julie

Traveled with family
Liked: Amenities
Great fireplace with comfy seating!
Stayed 1 night in Dec 2023
Response from GM on Jan 8, 2024
I am happy you enjoyed your stay and enjoyed the fireplace. Thank you for your review.

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel Stay of 2023
Great experience at Holiday Inn in Rocky Mount North Carolina. The facilities were clean and fresh. The bed was comfortable. The Hotel has a bar and restaurant. We made new friends along the way. JB the Bartender was outstanding. Will stop here again.
Stayed 1 night in Dec 2023
Response from GM on Jan 8, 2024
I am happy you enjoyed your stay and that you enjoyed your time in our restaurant. Thank you for your review.

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from GM on Jan 2, 2024
Thank you for your review.

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable.
Stayed 1 night in Dec 2023
Response from GM on Jan 2, 2024
I am happy to hear you found the room clean and comfortable, thank you for your review.

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ONE OF THE BEST PROPERTIES WE'VE STAYED AT IN YEARS. THANK YOU SO MUCH.
Stayed 1 night in Dec 2023
Response from GM on Jan 2, 2024
I am so happy to hear we are one of the best! Thank you for your review.