Front of property

Reviews of Hotel Estes

2.5 out of 5
Hotel Estes
1240 Big Thompson Ave, Estes Park, CO

Reviews

9.2

Wonderful

Rating 10 - Excellent. 636 out of 1001 reviews" "
Rating 8 - Good. 279 out of 1001 reviews" "
Rating 6 - Okay. 51 out of 1001 reviews" "
Rating 4 - Poor. 23 out of 1001 reviews" "
Rating 2 - Terrible. 12 out of 1001 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I chose this property because the room had three queen beds, allowing myself and my two grandchildren to each have our own bed. It was a very large room! And the price was decent! The bathroom was very small but we managed quite nicely.
Stayed 2 nights in Mar 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reservation process was easy. They also take pets. They have complimentary popcorn and smores in the evenings. They had a hot tub. Everyone was pleasant. It is less then 1 mile from almost everything in Estes Park. Thank for asking.
Stayed 2 nights in Mar 2024
Response from Johnny on Mar 19, 2024
Thank you for the awesome review, Robert! We love to hear that you found the reservation process so easy. We're also very happy that you enjoyed the popcorn s'mores, hot tub, and location. We hope to see you again soon!

6/10 Okay

Jesus

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2024
Response from Johnny on Mar 17, 2024
Thank you for the review Jesus! We're sorry your stay wasn't perfect, we'd love to hear from you on what we could improve one!

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Dylan Dunlap on Mar 9, 2024
Thank you for staying with us and leaving us a rating Darlene! We are happy to see you enjoyed your stay, and we hope to welcome you back again soon!

10/10 Excellent

Nicole

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Very friendly and polite front staff.
Stayed 1 night in Feb 2024
Response from Dylan Dunlap on Feb 25, 2024
Thank you for staying with us and leaving us a review, Nicole! We are happy to hear you enjoyed your stay, along with our easy check in and wonderful staff! We hope to welcome you back again soon!

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Dylan Dunlap on Feb 19, 2024
Thank you for staying with us and leaving us a rating, Christopher! We are happy to see you enjoyed your stay, and we hope to see you again soon!

8/10 Good

Aleah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay! The parking lot was on a hill though so it was a little slick when it snowed the weekend we stayed. The room was bigger than I expected and I loved that. The only complaint I had was that there were a few stains on the comforter for the bed. Otherwise, a nice place to stay!
Stayed 2 nights in Jan 2024
Response from Dylan D on Jan 31, 2024
Thank you for staying with us and leaving us a review, Aleah! We are happy to hear you enjoyed your stay, along with our room size! We are sorry to hear about the comforter stains, we will talk to housekeeping to ensure this does not happen again! We hope to welcome you back again soon!

10/10 Excellent

Felicia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay! We booked a 3 queen bed room and it was huge and comfortable! We will stay again for sure!
Stayed 1 night in Dec 2023
Response from Dylan Dunlap on Jan 13, 2024
Thank you for staying with us and leaving us a review, Felicia! We are happy to hear you enjoyed your stay, along with our popular 3 Queen room! We look forward to welcoming you back again soon!

8/10 Good

Steve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at Hotel Estes. Our room was spacious and comfortable. We were happy they are dog friendly and do not discriminate against large breeds, as other hotels in the area do. (Murphy's Resort) WE always take our dog with us! The hot tub was amazing! Breakfast was a bit lackluster. Not many options to choose from. All in all, would stay again.
Stayed 2 nights in Dec 2023
Response from Dylan Dunlap on Jan 8, 2024
Thank you for staying with us and leaving us a review, Steve! We are happy to hear you enjoyed your stay, along with our spacious rooms, pet friendly options, and new jacuzzi! We hope to welcome you back again soon!

10/10 Excellent

Ron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First off, for the price, you cannot beat this very nice motel. The beds were comfortable, the shower had good water pressure, the refrigerator was cold and the TV had plenty of channels. The bars of soap were big and nice. I thought the simple breakfast was perfect, and the two guys we met at the front desk were professional and committed to our happiness. Beat that! There were a few things though that I'll point out here. The "dog building" had some big, noisy dogs that scared our dog. Getting to the dog building meant navigating an ice flow. The dog walk area had wood chips that got tracked to the astro turf outside the room, so that was a mess. But I'm nit-picking. It was a very comfortable place and I appreciated it's availability on our short notice trip.
Stayed 1 night in Dec 2023
Response from Dylan Dunlap on Jan 3, 2024
Thank you for staying with us and leaving us a review, Ron! We are happy to hear you enjoyed your stay, along with our rooms, amenities, and friendly staff! We hope to welcome you back again soon!

10/10 Excellent

Sarahann

Traveled with family and small children
Greeted with cheer - it was quick and informative Sweet amenities of s’mores and popcorn in the lobby and cozy vibe!
Stayed 1 night in Dec 2023
Response from Dylan Dunlap on Dec 31, 2023
Thank you for staying with us and leaving us a review, Sarahann! We are happy to hear you enjoyed your stay, along with our friendly staff and nightly s'mores and popcorn! We strive to create a welcoming and cozy environment, and we are happy we did just that! We hope to welcome you back again soon!

10/10 Excellent

Sheri

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Dylan D on Jan 31, 2024
Thank you for staying with us and leaving us a rating, Sheri! We are happy to see you enjoyed your stay, and we hope to welcome you back again soon!

10/10 Excellent

Teresa

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location of this property. It allows for an easy walk through downtown Estes Park.
Stayed 4 nights in Dec 2023
Response from Dylan Dunlap on Dec 30, 2023
Thank you for staying with us and leaving us a review, Teresa! We are happy to hear you enjoyed your stay, along with out location! We hope to welcome you back soon!

10/10 Excellent

danny

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great
Stayed 1 night in Dec 2023
Response from Dylan Dunlap on Dec 30, 2023
Thank you for staying with us and leaving us a review, Danny! We are happy to hear you enjoyed your stay along with our wonderful staff! We hope to welcome you back again soon!

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities
For the price, this was an excellent stay...
Stayed 1 night in Dec 2023
Response from Dylan Dunlap on Dec 22, 2023
Thank you for staying with us and leaving us a review, Robert! We are happy to hear you enjoyed your stay, along with our pricing! We hope to welcome you back again soon!

8/10 Good

Gayle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Dylan Dunlap on Dec 22, 2023
Thank you for staying with us and leaving us a rating, Gayle! We are happy to see you enjoyed your stay, and we hope to welcome you back again soon!

10/10 Excellent

Kimberly

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Given the opportunity we would stay here again.
Stayed 1 night in Nov 2023
Response from Dylan Dunlap on Nov 28, 2023
Thanks for staying with us and leaving us a review, Kimberly! We are happy to hear you enjoyed your stay, and would want to come back! We hope to welcome you back again soon!

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, warm inside, great staff, free breakfast was great, adorable lobby with cabin feel, clean bathroom in unit. Would love to return!
Stayed 2 nights in Nov 2023
Response from Dylan Dunlap on Nov 28, 2023
Thank you for staying with us and leaving us a review, Ashley! We are happy to hear you enjoyed your stay, along with our friendly staff, lobby, and breakfast! We hope to welcome you back again soon!

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Dylan Dunlap on Nov 28, 2023
Thank you for staying with us and leaving us a review, Emily! We are happy to see you enjoyed your stay, and we hope to see you again soon!

10/10 Excellent

KHANDAKER

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stuff is very nice, room is very clean.
Stayed 1 night in Nov 2023
Response from Bridgette on Nov 23, 2023
Thank you so much for your feedback! We hope you have a wonderful holiday!

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel due to it's friendly staff and amazing rooms! The afternoon popcorn and evening s'mores were a nice touch and our kids thoroughly enjoyed those perks. Our kids also enjoyed the small playground they had. If you are visiting Estes Park and can't decide on where to stay, STAY HERE! You won't be disappointed. It's definitely going on our list of favorite places to stay.
Stayed 2 nights in Nov 2023
Response from Dylan Dunlap on Nov 21, 2023
James, thank you very much for staying with us and leaving us such kind words! We truly appreciate you providing us with your experience, and are happy to hear you and your family were able to partake in our nightly s'mores & popcorn, along with enjoyed our warm hospitable staff, rooms, and newly added playground! We look forward to seeing you again!

10/10 Excellent

Beth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great last minute get-away
Did a spur of the moment trip to Estes with a friend, so just booked a double queen room. Hotel Estes proved to perfect location with fantastic views. Room was clean and beds were comfy. Check-in staff were very friendly and helpful. And lobby was cute and welcoming. Only minor suggestion is maybe ease up on the salt on the afternoon popcorn snack. :) Would definitely book here again when in the area.
Stayed 1 night in Nov 2023
Response from Dylan D on Nov 19, 2023
Wow! Thank you so much for staying with us and leaving us such kind words, Beth! We are esthetic to hear you enjoyed your stay, along with our fantastic views, staff, and rooms! Our mission is to make every guest feel at home, away from home. Thanks for the feedback on the popcorn - we will let our evening staff know. We will look forward to welcoming you back!

10/10 Excellent

Celina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures do not do justice for the hotel. This hotel is great because of the small things they do for their guests. It's right off the main road
Stayed 2 nights in Nov 2023
Response from Dylan D on Nov 18, 2023
Thank you for staying with us and leaving us such kind words, Celina! We are thrilled to hear you enjoyed your stay, along with our location, and the small details that enhance your stay! We hope to see you again soon!

10/10 Excellent

Ryan

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Johnny on Nov 13, 2023
Thanks so much for the great review Ryan! We're glad you were happy with your stay and we hope to see you again soon!

10/10 Excellent

Danny C

Liked: Cleanliness, staff & service, property conditions & facilities
Asked for a king bed however even the manager was unable to open the door. Took a 2 queen beds. Things worked out beautifully. Really appreciated the great ice machine ice.
Stayed 4 nights in Nov 2023
Response from Dylan D on Nov 8, 2023
Thank you for staying with us and leaving us a review, Danny! We are happy to hear you enjoyed your stay, along with our ice machine! We are sorry to hear of your first rooms door - we have since fixed it! Looking into your reservation, it looks like a Two Queen Room was reserved. We hope to see you again soon!

10/10 Excellent

Kem

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from Dylan D on Nov 4, 2023
Thank you for staying with us and leaving us a rating, Kem! We are happy to see you enjoyed your stay, and we hope to see you again soon!

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outdoor area included a large play area for kids. Also fire pits and lots of seating in this area as well. Ingredients provided for s'mores nightly. Popcorn provided every afternoon-made fresh! Very friendly staff. Will stay there again.
Stayed 2 nights in Oct 2023
Response from Dylan D on Oct 28, 2023
Thank you for staying with us and leaving us a review, Barbara! We are happy to hear you enjoyed your stay, along with our playground, nightly s'mores & popcorn, and staff! We hope to see you again soon!

10/10 Excellent

Abigail

Great stay for a NP trip!
We had a great stay here! Just a couple days, but the location to jump off into RMNP was ideal. The staff was friendly, the room was clean, the bed was comfy. I took advantage of the free smores in the lobby each night. Thank you!!
Stayed 2 nights in Oct 2023
Response from Dylan D on Oct 23, 2023
Thank you for staying with us and leaving us a review, Abigail! We are happy to hear you enjoyed your stay, along with our friendly staff, location, and night s'mores! We hope to see you again soon!

10/10 Excellent

VICKI, COLORADO SPRINGS

Stayed 2 nights in Oct 2023
Response from Dylan D on Nov 12, 2023
Thank you for staying with us and leaving us a rating, Vicki! We are happy to see you enjoyed your stay, and we hope to see you again soon!

10/10 Excellent

Brittany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for a family getaway
Very clean room and comfortable! The rooms look like they were recently renovated. Front desk manager was very kind and the lodge is homey. My two teenage kids (17 and 14) loved it!
Stayed 3 nights in Oct 2023
Response from Dylan D on Oct 23, 2023
Thank you for staying with us and leaving us a review, Brittany! We are happy to hear you enjoyed your stay, along with our rooms and friendly staff! We hope to see you again for your next adventure to Estes Park!

10/10 Excellent

Gregory

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly
Stayed 2 nights in Oct 2023
Response from Dylan D on Oct 23, 2023
Thank you for staying with us and leaving us a review, Gregory! We are happy to hear you enjoyed your stay, along with our friendly staff! We hope to see you again for your next Estes Park trip!

10/10 Excellent

Jacklyn

Stayed 1 night in Oct 2023
Response from Dylan D on Nov 11, 2023
Thank you for staying with us and leaving us a rating, Jacklyn! We are happy to hear you enjoyed your stay, and we hope to see you again soon!

10/10 Excellent

elise

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The motel had the lovely Estes Park lodge vibe I was looking for. Our Pet friendly room was clean and the staff was friendly and knowledgeable about the area. Would highly recommend for anyone staying in the Estes Park area.
Stayed 1 night in Oct 2023
Response from Dylan D on Oct 22, 2023
Thank you for staying with us and leaving us a review, Elise! We are happy to hear you enjoyed your stay, along with our atmosphere, friendly staff, and rooms! We hope to see you for your next adventure to Estes Park!

10/10 Excellent

Lynsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rise and shine with a smile
This was the perfect place to stay and enjoy the Rocky Mountains. It was clean, comfortable, had a beautiful bathroom and had nice furnishings. And as a coffee lover, they made my day with a Keurig coffee maker (so much better thatn those typical awful hotel coffee makers!) and real ceramic mugs. Now that's a great way to start the day!
Stayed 2 nights in Oct 2023
Response from Dylan D on Oct 18, 2023
Thank you for staying with us and leaving us such kind words, Lynsey! We are happy to hear you enjoyed your stay along with our cleanliness, coffee makers & mugs, and furnishings! We hope to see you again for your next Estes Park adventure!

8/10 Good

Dennis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Our only problem was that we were given a 1st floor room, and the people on the 2nd floor was noisy and kept us awake. It happened all 3 nights. While the staff was sympathetic, they couldn't do anything about it, such as changing our room.
Stayed 3 nights in Oct 2023
Response from Dylan D on Oct 14, 2023
Thank you for staying with us and leaving us a review, Dennis! We are happy to hear you enjoyed your stay along with our staff! We are sorry to hear of the noise issues faced during your stay. We do have 24/7 on-call staff that can assist if the noise is too harsh. During your stay was our peak season, and second floor rooms are requested far in advance - we always recommend calling the hotel for these kinds of requests. We hope to see you again for your next Estes Park trip!

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Dylan D on Oct 14, 2023
Thank you for staying with us and leaving us a rating, Phillip! We are happy to see you enjoyed your stay, and we hope to see you again soon!

8/10 Good

Renee

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was so nice! They offered a lot for what you pay and being dog friendly was a huge plus. The only thing is we wished the bed was a bit softer. It was very firm and and little hard to get comfortable.
Response from Dylan D on Oct 28, 2023
Thank you for staying with us and leaving us a review, Renee! We are happy to hear you enjoyed your stay, along with our amenities, pet friendly option, and property! We are sorry to hear of the bed - we do have mattress toppers available upon request, as we understand everyone's bed preference is different. We hope to see you again for your next Estes Park adventure!

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Dylan D on Oct 11, 2023
Thank you for staying with us and leaving us a rating, Emily! We are happy to see you enjoyed your stay, and we hope to see you again soon!

10/10 Excellent

Samantha

Stayed 3 nights in Sep 2023
Response from Enrique Rodriguez on Oct 12, 2023
We deeply appreciate your feedback and we are glad to know that you enjoyed your stay with us.Thank you for staying with us and we hope to see you again in the future.

10/10 Excellent

Kamaria

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
loved this hotel- great views from our balcony, easy and convenient access to the hikes and. early parks and very friendly staff
Stayed 3 nights in Oct 2023
Response from Dylan D on Oct 10, 2023
Thank you for staying with us and leaving us a review, Kamaria! We are happy to hear you enjoyed your stay, along with our picturesque views, location, and friendly staff! We strive to create a memorable stay for all, and are happy to hear we did that! We hope to see you again for your next Estes Park adventure!

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this property! It wasn’t the newest or fanciest but it was so adorable! Very clean, nice, and neat…it made for a wonderful stay. Popcorn and s’mores in the lounge in the evenings, a great breakfast in the morning with several choices - it was a perfect beginning and ending to your day! Also, the bed and pillows were amazing! 10/10 would stay here again!
Stayed 3 nights in Oct 2023
Response from Johnny on Oct 9, 2023
Thank you for a wonderful review, Laura! We're pleased to hear you enjoyed the property and it's amenities, especially the snacks we offer in the evening and our breakfast! We're also glad that the bed and pillows were perfect for you. We look forward to your next stay!

10/10 Excellent

Suzanna

Stayed 3 nights in Oct 2023
Response from Johnny on Oct 9, 2023
Thank you for leaving us a perfect score Suzanna!!We hope to see you again soon.

2/10 Terrible

Randy

Traveled with family
Disliked: Property conditions & facilities, room comfort
Keep shopping don't stay here you have been inform
Do not stay here keep looking other accommodation's. I was promised a room with no stairs, that didn't happen. The beds are like sleeping on a sack of potatoes and the bathroom faucet leaked like a sieve. I was offered a topper for the bed but the mattress was way past using a topper. The faucet was never fixed and no effort was made for another mattress. Breakfast was marginal at best. Spent Oct 2 and 3rd 2023 at this location.
Stayed 2 nights in Oct 2023
Response from Dylan D on Oct 9, 2023
Thank you for staying with us and leaving us your feedback, Randy. We are sorry to hear your stay was not exceptional. We did drop the ball on providing you a room with out steps, and we do apologize. The in-room issues experienced during your stay has since been resolved. Looking into the bed, we found no fault in it with how you described it. We understand everyones bed preference is different, so we do have matters toppers available. We hope you have a great rest of your year!

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Dylan D on Oct 7, 2023
Thank you for staying with us and leaving us a rating, Stacey! We are happy to see you enjoyed your stay, and we hope to see you again soon!

6/10 Okay

Hunter

Traveled with partner
Liked: Staff & service, property conditions & facilities
Good property for this city. Friendly staff, average accommodations.
Stayed 1 night in Oct 2023
Response from Johnny on Oct 4, 2023
Thank you for the review Hunter! We're delighted that you were pleased with our staff. We would love to hear from you directly on what we can improve in regards to our accommodations! We hope to see you again soon.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice place to stay
Stayed 2 nights in Oct 2023
Response from Johnny on Oct 5, 2023
Thank you so much for the review David! We're delighted you enjoyed your stay enough to give us a perfect score. We hope to see you again soon!

8/10 Good

BONNIE

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Louie & Remi on Oct 3, 2023
Thank you for staying with us and leaving us a rating, Bonnie! We are happy to see you enjoyed your stay, and we hope to see you again soon!

8/10 Good

Rajiv

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for Rocky Mountain hiking. I would rate it second best only to Stanley. But Stanley is double the price. Not to forget - great friendly staff !!
Stayed 2 nights in Sep 2023
Response from Dylan D on Oct 3, 2023
Thank you for staying with us and leaving us a review, Rajiv! We are happy to hear you enjoyed your stay, along with our staff and price! We hope to see you again soon!

10/10 Excellent

AISHWARYA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Dylan D on Oct 3, 2023
Thank you for staying with us and leaving us a rating, Aishwarya! We are happy to see you enjoyed your stay, and we hope to see you again soon!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Louie & Remi on Oct 3, 2023
Thank you for staying with us and leaving us a rating! We are happy to see you enjoyed your stay, and we hope to see you again soon!