Posted Oct 23, 2016
AC was not working ..when brought up to front desk staff, they said it is normal being the reason why they already had a plug in fan inside the closet and a dusty feeling fan as well. Prior to booking and on Arrival date this was not mentioned. Therefore, made the evening a little uncomfortable and steamy.
Comment from Hotel Management
Nov 18, 2016 by Estes Park Resort General Manager, Hotel Management
Thank you for your review of your stay at the Estes Park Resort, as well as alerting us to the issue that you experienced with the AC in your guest room. We are sorry that this issue prevented you from having a 100% satisfactory stay. We hope to see you again and show you this stay was the exception and not the norm.