Outdated and expensive
Posted Jul 4, 2016
Staff was friendly. However, the rooms were outdated. No A/C, the shower would turn from very hot to very cold, furniture looked old, and no breakfast was provided despite the expensive rate. Also, the bathroom was so tiny we had no room to put our toiletry bag. We were very uncomfortable sleeping in this hotel.
Comment from Hotel Management
Jul 23, 2016 by Historic Crags at the Golden Eagle Resort , Hotel Management
We value our guest’s feedback and hope you will allow us the opportunity to make your stay more enjoyable, in the future. This 101 year old Resort is in the midst of a room renovation program that includes new TV’s in living rooms and all bedrooms, new case goods, carpeting and window treatments which is scheduled for completion by year end. The resort fee we charge is provided on our website, in addition to being disclosed upon arrival, regardless, we apologize if this was any inconvenience to you. We sincerely hope to have you back to see all of our exciting enhancements and wish you all the best on you future travels!